Michael Hill Epping Plaza Jewellery Store

I had the pleasure of experiencing outstanding service from Anastasia and Vesna at Michael Hill in Epping tonight. Every visit is a delight due to the kind and lovely staff and I wanted to give a special shoutout to these two. Their excellent service continues to make every visit special for my wife and I.

From the moment we stepped into the store, the exceptional service from Anastasia shone brightly. But even before entering her friendly wave set a welcoming tone. It's not just during our visits that we feel valued – even while in the plaza, passing by the store, all of the staff’s warm smiles, nods, and hellos make us feel like part of the Michael Hill family. Their consistent kindness and attentiveness truly make every interaction memorable and is the reason we continue to return to this store!

Went in to look at wedding bands and they were incredibly helpful, we ended up coming back 6 or so months later as we had reserved the types of rings we were after and the same lady who served us was more than happy to help us again and even remembered us. Great service, very helpful with pricing and care plans.

Very nice and experienced staff. They are quite helpful and their opinions knowledgeable. Had a bracelet that broke, they organised an exchange in no time and weren’t fussed at all. Goes to show this large chain isn’t stingy!

It's good customer service

Good attentive service

Very friendly staff and.good selection

Thankyou to Chris at Epping for the great support when I requested some help.

Excellent customer service, very helpful and got the earrings I wanted.

It's so beautiful 💙💖

Good atmosphere

Staff are very helpful and kind

Cheep

Great diamonds

Friendly, helpful staff in a relaxed environment. Good product range.