Michael Hill Hervey Bay Jewellery Store

My wife and I recently experienced exceptional customer service at Michael Hill, all thanks to Brittney. She went above and beyond to help us with our ring repair and purchase, and we couldn't be happier with her assistance.

Brittney's warmth and professionalism immediately put us at ease when we came in for a ring repair. She ensured that our treasured ring received the attention it needed and patiently answered our questions every step of the way.

What truly stood out was Brittney's commitment to making our experience outstanding. She hunted down stunning collection of rings, helping us select a new one that my wife adores after losing another.

Throughout our interaction, it was clear that Brittney genuinely cared about our satisfaction and was willing to do whatever it took to exceed our expectations. Her dedication to ensuring our visit was memorable is a testament to her outstanding customer service skills.

Our experience with Brittney at Michael Hill was exceptional. If you're seeking top-notch service and expert guidance when it comes to jewelry, Brittney is the person you want to see. We are incredibly grateful for her assistance, and we couldn't be happier with the results. Thank you, Brittney, for making our visit truly memorable!

Susannah's customer service was exceptional. I was after a fine necklace for layering with other necklaces and found the perfect one.

Michael Hill staff go above and beyond to create unique masterpieces for your loved ones, best jeweller in Hervey Bay 👍

I would give 10* if I could. A stone dropped out of a very sentimental ring I hadn't had very long. I was devastated. The next morning I went into Michael Hill Stockland Hervey Bay and my experience got so much better! I seriously can not thank the lovely lady who served me enough for her help and professionalism in assisting me. She didn't have a name tag on but I'd remember her friendly face anywhere. From what started the day before as a devastating experience losing a beautiful stone, turned out to one of relief and gratefulness, all thanks to this staff member. I can't not possibly thank you enough! I know my Nana would very very grateful too as she bought me the ring ❤
I would never hesitate to go back. I highly recommend Michael Hill Jeweller at Stockland Hervey Bay.

I love this place, any Michael hill anywhere always seems to have to friendliest staff and hervey bay is no different, it is my go to jeweller and I very very rarely shop anywhere else

Very professional, helpful & welcoming staff.
This store is second to none in Hervey Bay! My fiancée and myself will continue to shop here.

AMAZING customer service, incredibly helpful and respectful. The only jeweller that didn't make me feel like scum because I wasn't buying a $5000 diamond ring. Won't be going anywhere else for jewellery.

Needed two new rings and walked out with them in less than 20 minutes. (Yes I paid first). The staff are very patient and friendly.

Completely recommend this store, my partner has been back and forth to the store for multiple jewellery and every time we get the best service. Will only buy jewellery from them from now on.

"Excellent product knowledge. Was able to present a range of suitable products."

Great service from experienced staff, good manager who there to help and advise.

Reasonably priced, good service

Fantastic staff. Jodie and Mirrelle very helpful. Thank you.

Great staff sorry the maryborough store closed

Really helpful, great staff.

Wonderful, friendly service 😊

Great service and products

Excellent awesome staff

Fantastic service, as always