Fantastic Furniture

Very experienced and professional Manager assisted us with all our questions being answered...her knowledge was wonderful...what a good employee you have with her nature and excellent Customer Service...Employees that represent Companies in such a positive way need to be Commended as they are the face of the Company...thank you for helping us...we know where we will be spending our money.

I would like to apologise to Marina for being so rude to her over the phone.
Marina showed patience, she kept her cool, and didn't have a screaming match with me.

Marina showed professionalism. Unlike myself, I'm ashamed 😔 with myself, and how I acted, was disgusting.
Im so sorry Marina. Fantastic furniture chullora should be proud to have Marina working for them, she needs a bonus$$$

A shoutout to the ladies: Marina and Cathrine for going out of their way to help me, with my returns because the couch didn’t fit in the lifts. If you don’t know, the delivery people only carry the stuff up to 3 floors and not more than that. You’ll have to return anything that doesn’t fit in your lifts.

Such a good experience dealing with. One of my items was missing a part in the box, and they were helpful and professional and made the decision exchange in the one telephone conversation unlike many other companies

Dear Alex @ Chullora store,
He has been the most helpful to me from beginning to end regarding my experience for faulty chairs. Just want to say thank you so much to him for everything he did from beginning to end. Compared to the initial service I received when I first called in compared to the time Alex took over, he sure turned my frown upside down. Thank you thank you thank you

Very good staff, very good product affordable.
Marina was very helpful and freindly she helped us with our purchase thank you Marina.

The service during the purchase of my mattress was outstanding. All staff were friendly, helpful, considerate and respectful of my time and needs. The after sales service was outstanding and polite, as well :)

I just bought standing mirror and sofas for my mom yesterday. Staff were very helful and friendly.

Excellent service and great value for money. A special thanks to Gemma and Chris from sales and the loading dock team for their help and advice. It was much appreciated. Totally recommend to all looking for quality on a tight budget. All the best in the future.

Very comfortable single bed and only $150 very helpful staff my new favourite store will be back again

Great experience ordering here! I ordered a mirror, a desk and table chair and all I can say is I was pleased with the quality as they are in a good condition and there’s not a scratch on them! I highly recommend purchasing simple furniture here!

Quick and easy click and collect. Love the ease and service. The website is easy to use and makes life easier when picking up. This place has kept up with the times!

Love the place - mostly good quality, great prices and no one hassles you to buy.

Store assistant were pleasant, shop neat and tidy. I have bought many things from Fantastic Furniture in different locations over the years and have never been let down with the product I have purchased that includes my mattress to date. Store assistants have always been very helpful and pleasant.

Parking easy and close to store. Staff friendly and helpful, got what I needed without any hassle. They delivered when they said and texted in the morning with a 3 hour window and then rang to let me know they would arrive within the hour. They kept that time frame. Very happy with them.

Gemma was extremely helpful very welcoming will definitely buy from her again was able to pick up items same day and wearhouse team helped pack everything in the car

Nice and clean store. Staff members are friendly. Have been served by Trinh a few times and she's very approachable, professional and helpful. I am always happy with her service. Well done FF Chullora!

From the moment we walked in we were greeted by staff and asked if we needed help. They did not hover but were there when we needed to ask something. From the staff on the floor, to the guys in the warehouse/pickup, friendly, cheerful, nothing too much trouble. Had my 82 year old aunt with me and she was equally impressed with the customer service.

All I can say is it was worth the drive. We were immediately helped by amazing happy helpers in the show room, and then they told us the secret to go back to the warehouse in the back where they had some amazing deals. Yes, we walked home with a couch!

Recently bought a single bed from Fantastic furniture at Chullora for when family stays. Such a fantastic ( no pun intended) process. We walked in the store, Gemma asked us if we needed help , she left us to look around but was then available to us when we decided what we wanted. The bed was delivered when they said it would be and due to a voice problem, I asked that they text me instead of call, which they did. Wonderful experience. The mattress came rolled up in a box, who knew 😆. I wouldn't hesitate to recommend them to a friend or family member. The whole process was painless, which is what you want when purchasing a bed etc. Good on you Fantastic furniture. Thank you.