Reliance Medical Practice - Umina Beach

If I could give more stars I would. The care this practise provides is excellent. From the moment you enter the surgery your greeted by lovely reception staff and the doctors are truly amazing. Highly recommend.

Dr Diana Said is a absolute legend 🤩 if I could give her more than five stars,⭐⭐⭐⭐⭐⭐ I would, but Google only allows me to only give five stars at a time. Dr Said genuinely cares about your health whether it be your physical or your mental health and treat’s like a real person and not just like another number. I have been a patient of Dr Said’s for a while now and she has nurse me back to health after having a few health issues throughout 2022 🤒I can’t speak highly enough about her so if your looking for a caring doctor who listens to you and has genuine concerns about your health, I would strongly recommend that you make an appointment to see Dr Diana Said you will be pleasantly surprised how caring Dr Said is. Your health is her priority and I can’t thank her enough for all she has done for me. 🤩 😎
I would also like to say a massive thank you to both of the receptionist’s that work at the Umina Beach Surgery they are pleasant, courteous, helpful and respectful. They are always willing to go the extra mile to insure that you receive the Best medical advice that you require for any medical issues you may have. You are both absolutely brilliant at what you do and are the backbone of the team. 🤩😎

We could not have asked for better service and care when I took our 1 year old in for her immunisation! From the moment we walked in, the receptionist was welcoming and got us straight in for our appointment. The doctor and nurse were beyond also amazing with my 1 year old. Both doctor and nurse put my child at ease with care, laughter and comfort before, during and after her immunisations. I can't recommend them enough!

Lovely reception staff, the doctors were very helpful. Would highly recommend this practice

I thoroughly recommend Dr Ceralde at the Umina Practice by far the most thorough Dr I have ever visited Dr Ceralde is so helpful and reassuring and has such a great nature has to be the perfect Doctor …..
5 Stars is not enough for Dr Ceralde but that’s all google will allow unfortunately…

Dr Torres is fantastic. He is a very knowledgeable GP, friendly and understanding. The support staff are all lovely and always happy to help with whatever is needed. Thank you!

Very friendly staff and the nurses give painless injections

Got appointment next day all good

Fast and caring practice

It’s great if you can actually get in to see a Dr . I’ve only been able to get in there once . How on earth can anyone plan to be sick a week in advance.

Banned from practice for asking the doctor to sign a covid vaccine claim medical report. place is dodgy with dodgy doctors. after I left, found out they called the police that i asked the doctor to sign the covid form. not sure if doctors are mentally stable there. I contacted police and they advised they had no call from reliance medical practice....... this practice is obviously very scared of the covid form...... like, really, you made up you called the police and they arrived?????? who makes that up.... ####edit#####
As you can see by your overall review rating being so low, you are far from an ethical practice. Well below Australian standards

asked for a medical certificate for my back, the doctor didnt write specifics on there. I contacted the practice and they told me to pay 59 dollars for an appointment or they wont amend the medical certificate. not a place for our health, its a business all about taking money off you

First time patient. Tried calling and after being on hold for 5 mins I get a message that my call could not be answered and to leave my number. Tried booking online. All doctors state they are available either Monday or Tuesday next week, but when I try to book, none of the doctors are available until Friday, Saturday or longer of next week.

you can have the exact same appointment time the following week and they will charge you more. its all about taking your money and far from your health

Standard Reliance Practice, Rude receptionists who seem to forget they are only receptionists