THE STONERY

I’ve been wearing Timos jewellery for many years now. I’m always getting comments on how beautiful each piece is and asking where I got them from. Always high quality and unique design.

I love my divine pieces from The Stonery! These will be very special treasures I hold on to for all of my years ahead. Craftsmanship and quality is stunning and the little studio is otherworldly. Perfect experience shopping with you guys! Bless!

I love the infinity of designs and treasures at The Stonery, it is almost impossible to don’t find something you fall in love with, a piece is calling your name…

Some of my favourite pieces in my jewelry box come from The Stonery in Byron Bay.
These stones are very carefully sourced from all over the world and the craftsmen-ship is truly remarkable! This amazing artisan offers a wide variety of collections, something for everyone!

beautiful jewellery, mot creative and interesting designs, lovely bloke, great service and friendly atmosphere

I love the jewelry design, good quality and unique.

Hidden gem not to be missed in Byron, beautiful handmade jewellery, crystals and unique stones. Earrings, rings, necklaces, spoons and eclectic wonders to adorn body and home ✨ ✨ ✨ ✨ ✨

Beautiful gems picked and crafted with love and passion.

The most magical shop in byron bay.

Every piece is precious magic ✨

awesome!

Epic wonderland filled with all sorts of creative endeavours!

There was not much to look at quite small and not much jewellery available. The live metal worker was good to see.

After purchasing a few much loved the Stonery pieces through shops and markets a few years ago, I was extremely disappointed when in June 2022 I ordered something online to gift a friend for their birthday (purchased 3 weeks in advance) and not only has it never arrived, I have received no communication from Timmo via any channel - email, Insta, Etsy, you name it. I have been respectful and to the point in my communication, each message has been “seen” but zero replied to. I had been a big fan of the Stonery in the past, but after this experience I am feeling bitterly disappointed.

Probably one of the worst online buying experiences I’ve had.

After waiting patiently for many weeks to have my item shipped, this seller did not respond to multiple contact attempts via multiple channels.

I was fortunate enough to have a fraud/disputed transaction case decided in my favour.

This is my personal and factual experience and I would encourage others who have a similar experience to follow up as I have.

Edit 08/09/22: Owner has responded to me and others in reviews advising he was overseas and store was closed. This is extremely doubtful as no notice was placed on the store, orders were being accepted and the seller was active on social media the whole time spruiking his store. I will also not provide him my details as he clearly knows who I am.

I put an order through on the 8th Feb 2022 and paid for Express Post.
I followed up on the order by chat, email and phone multiple times over the past 5 weeks but have received no response. The chat is a bot only, the phone number appears to be disconnected or the voicemail is full.
Starting to think this is a scam website.
______________________________________
25/04/22 Hello, I just saw your reply to my review. If you check your emails you will see several from me with the order number asking about my order. There was no disclaimer on your website when I put my original order through. The floods had not yet happened at that stage.
My order number was 1784.

Very bad online experience. The jewellery is rubbish. The packaging is a joke . Terrible customer service.I would not recommend this company at all very unprofessional.
So disappointed. Turns me off buying local.