PACK & SEND Coffs Harbour

I spend 3-4 hours trying to get a courier company to help me transport an electric wheelchair for my father from Port Macquarie to Canberra. It was a bloody nightmare, the industry really needs a shake up. Tried all the big companies and no one was interested.

I then called Wendy and Graham at Pack & Send and they took care of everything. Fast delivery, very well packed, great communication and follow up. If you deal with these guys you deal with the Franchise owners... people who give a damn and not a call centre. 100% recommend. Thanks W & G.

Extremely helpful with a package that had a tight deadline. Great people who have a terrific customer service ethos.

Purchased a bulky item through an online auction an hour out of Coffs Harbour. Guys arranged pickup and delivery to Adelaide at a much lower price than the original quote as I overestimated dimensions, and had it delivered in a very short time frame leading up to Christmas. Can't recommend highly enough.

I was so relieved to find Pack & Send - I had a very large deck umbrella I needed to return and I had no idea how I'd be able to pack it up on my own. Graham at Pack & Send was so incredibly helpful and efficient. I'd highly recommend their service.

Wendy and Graham, thank you again, your warm, friendly, personalised service went above and beyond anything I expected making my complex pick-up and delivery arrangement as stress free as possible. For great value, efficiency and professionalism, I highly recommend their 'can do' approach to everyone.

Graham and Wendy could not be more helpful. Customer service is second to none! Reliable and affordable and always go the extra mile to help in any way they can. I use them all the time and have never had a problem. Thank you guys! Old fashioned great service! Peggy.

Exceptional personal service. Parcel only took one week to arrive in my customers hands in Norway! I will definitely be using Pack and Send Coffs Harbour again in the future.

Excellent company to deal with and great communication from staff. All organized and received an interstate pickup and delivery within 3 days, highly recommend.

I have frequented Coffs Harbour Pack & Send for the past few years for my on line business (Weddingswise) packaging needs. Each staff member has offered great service & has gone out of their way to be so helpful & friendly. Absolutely a pleasure to do business with them. Keep up the great work!! Many thanks Jacqui

My husband and I needed to send a household's worth of stuff from Port Macquarie all the way to Darwin. Graham and Wendy were an absolute pleasure to deal with, and our items arrived on time with no damage. Highly recommend their services.

Good service, delivered as per agreement

Very efficient and professional service. Great communication. I needed urgent medical supplies sent across the country after lost luggage from plane trip. The stress was instantly relieved knowing the goods were on their way AND they arrived before the expected time. Brilliant!

Recently, I had the job of getting a much loved book collection (1004 books - novels, children's picture books, information books) from Coffs Harbour NSW to Sydney NSW. I contacted Pack&Send Coffs Harbour, and Graham, the owner of the business, got the ball rolling. He arrived on a Saturday, alone, and packed the books into appropriate cartons by himself. The books were housed on the 1st floor of the residence, so he was required to carry the packed cartons down the stairs and into his van. Within days, the books arrived at their destination in Sydney. I have not been advised of anything going wrong and that the books were in very good condition upon unpacking.

In my view, Graham was very good to deal with. He kept me informed about the carriage of the books to their final destination and made a big effort to ensure the books were packed and safely handled at all times. The whole job was completed very efficiently and very quickly. I believe the cost of the job was very reasonable, even if, in the initial stages, the final amount had not then been determined.

I recommend Graham and his Pack&Send business without hesitation, and I thank him for his efforts in carrying out the job.

Fantastic Service. Always go the extra mile and always super helpful.

I recently used Pack and Send Coffs Harbour to send few boxes to Perth. Graham at Pack and Send was very helpful. The box were picked from my home and the delivery to Perth was in time and the boxes were in great condition. Graham’s customer service is excellent. Thank you Graham for excellent service!

Absolutely wonderful to deal with. I was more than impressed that they collected a computer I'd left behind in Coffs, packed it really well and meet the delivery time target that I chose.

The service was friendly quick and applicable to my needs. The goods I was shipping arrived quickly despite parcel delivery and truck strikes happening in Australia. Very very happy with service and will use again and recommend to my friends and family. A Big Thanks to all the staff at Pack and Send. Job well done!

Fantastic service! I had some boxes shipped from Germany to Australia and Pack & Send Coffs Harbour were so supportive through the whole process, answering my many questions, providing a clear estimate and talking me through everything step by step. Boxes arrived quickly and in great condition. I would definitely recommend them!

Fantastic and friendly service. Everything was done as promised and exactly as advised. Recipient was kept updated and delivery was hassle free. Have no hesitation in recommending to friends and family.

Amazing level of service. Graham picked up a large lot of fragile antique items and carefully packed and shipped them to Melbourne. I couldn’t imagine how I could have got a better deal on such a complex job.