KFC Epping

Life saving fast food considering that all nearby restaurants were already closed. I didn't know that they only serve chicken meat but Hamburgers were more than ok and much more healthy and tasty than McDonald's ones.

I had the pleasure of dining at KFC recently, and I must say that the exceptional service provided by the manager, Arusha, truly made my experience outstanding. From the moment I walked in, Arusha's warm and welcoming attitude set the tone for a fantastic visit. Her attention to detail and dedication to ensuring every customer's needs were met was truly remarkable. Not only was the food delicious, but Arusha's exceptional customer service made my visit memorable. She went above and beyond to make sure everyone in the restaurant was happy and satisfied. KFC is lucky to have such a dedicated and professional manager in Arusha, and I look forward to returning to the restaurant to experience her exceptional service again. Thank you, Arusha, for making my visit to KFC a delightful and unforgettable experience!

On Sunday arvo I decided to stop by kfc for a frozen because I was feeling a tad quenched and the weather was a bit warm outside. I was expecting the service to be average - what else would you expect from minimum wage workers (can’t blame them)?! As I ordered my slurpees - half raspberry, half Mountain Dew, x3 - through drive through, I paid my fee, and rolled up to the next window. As soon as I rolled up to the window to grab my slurpees, a beautiful young woman whose name tag said ‘Allie’ handed me my slurpees with a smile on her face, asking if she had done a good job with the artistic effort she had put into the mix of the two flavours. To have a worker greet customers with a smile, and spark a conversation so innocent brightened my day heaps. Thank you, Allie! Never let anyone dull your sparkle :)

The manager Arusha is AMAZING she took my order correctly, was professional and helpful when I was indecisive .

hahahahaahahaahahaah bro spoiled game of thrones for me :/

It was good

Had some lunch here will come back

Food was good as expected as the KFC standard. But the staffs were chatting too much with some friends made them looked not professional.
Those friends were also talking so loud and some were sitting on the tables

This is my favorite KFC but seriously there’s too many mistakes. Mistakes happen yes but not this often. There’s always something missing and it’s not worth driving back to get it. I always ask for extra salt on the chips and I get no salt at all?? I pay for sauce and these guys don’t even give me any. Like is there a smart alec of a worker there doing it on purpose?

Staff need to be retrained and managers need to be on top of things more. I’m so disappointed.

Their food is ok even though the chips can be a bit stale

Ordered Dinner using the KFC App from the Epping Store outside the Plaza. After 2 Hours, 3 x Phone Calls to the Store & 4 x Door Dash driver notifications, our Food finally turned up, but the order was incomplete. After another Phone Call & then driving to the Store, I was initially told I was in the wrong Store. Once I spoke to the Manager & waited for another 20 minutes, I finally had my Order & a couple of extra Nuggets. Lesson 1 - never order Delivery from KFC Epping. Lesson 2 - never use Doordash! Lesson 3 - if waiting for more than half an hour, know how to Cancel the Order & drive to the Store & demand an explanation!

The food is not up to standard, the chicken was not crispy at all. It feels like they deep fried chicken long time ahead and just gave that to me. Apparently the only reason I go for KFC is for that crunchy layer, nothing else. This has been the second time I ordered from this place and nothing has been improved.

The food served was pre prepared and was not fresh, it was not even mild warm. Almost all the table was not cleaned. Food was too much oily.

I appreciate the effort you took to reply for my review. I could not reply for it that's why I am editing my review comment itself. If you genuinely think of improving I would be happy to suggest some basic needs which a customer expect .
1 . A neat table to sit and have the food.
2 . Fresh cooked meal, served hot.
I think this will make it better.

I will never ever buy KFC in my life, craved for a KFC dinner and so disappointed, the chips tasted sooo bitter and it's bitter in my palate even an hour later even my stomach feels bitter I never had any fries like this from anywhere in my entire life time. I feels like I have eaten a bitter melon piece not french fries I threw all my KFC in my garbage ... never ever again....I deeply regret for buying this ....

I’ve Lived in Epping for over 13 years and this is one of the worst KFC. Chips soggy and don’t have salt , chicken in the burger is so dry . For me it seems these people show no love or appreciation to KFC from the way the food is made and handled. The other KFC is much better on O’Herns Road just a few minutes away from these people