Winning Appliances Crows Nest

I bought an Ilve oven from Winnings 5 years ago. However the quality product was not as expected. Winnings worked with me to get the issue resolved and have another oven delivered and installed prior to Christmas
Highly recommended particularly the customer assistance team. Nothing was too much trouble

The most fabulous customer experience in purchase and installation of my dishwasher. In the showroom, the sales advisor was really helpful with all the information and really understood what I needed. The showroom organized takeaway of my old dishwasher and installation of the new one done together in 1 week all confirmed. The installation service was even better ! They sent me an email telling me exactly when the delivery would happen within 2 hours. Followed up with email and text on the day. Tge installation person was so courteous, very skilled at what he did, ran me through all the dishwasher functions. I could not be happier. So impressed with Winning Appliances Crows Nest ! Well done to your team ! If there were more than 5 stars I would give all of them.

We ordered a second Zip tap for our buyers pantry together with installation. The order lead time was reasonable and in fact it was delivered 3 weeks earlier than expected. The tap arrived and on the same day Zip called and arranged to install it the next day,. The engineer arrived on time, was friendly and polite, did a good clean job and cleared up all the rubbish and small amount of messages from the install, including leaving the bench top clean. In an environment where so many supply chains have been adversely impacted by the pandemic this was a delightful customer experience - 10/10 to Winnings and Zip for a great Jobe all round!

I rang around a lot of places needing a specific sized fridge urgently. These guys were excellent, from sales to delivery, and I now have my fridge less than 24 hours later. Thanks for the great service.

Just a wonderful service all-round. The product is the product but what makes Winning Appliances Crows Nest stand out is the customer service that I received right from the start when I walked in the door to order my new washer/dryer machine - the whole process was effortless and then when it came to delivery, the communications was wonderful (both as emails and SMS) and the delivery guys were just friendly and knowledgeable which made the whole experience memorable. I definitely would recommend Winning Appliances and I will definitely be making further purchases there. Thank you.

Brilliant service from sales and delivery teams. Prices are great too.

I wandered in one day a little lost, and was fortunate to be approached and looked after by the wonderful Sabrina. She was professional and helpful at every step of my renovation process. She would even answer emails and process orders during her days off! Made my renovations almost a joyful experience!

Grateful to Uma and the Winning’s Crows Nest Team for the assistance in selecting and supplying all the items for our new kitchen.

Excellent service!! There is minor damage to the range hood I purchased in Sept. It was only noticed 2 months later during my renovation. Winning Appliances organised new range hood delivered in two days notice. My renovation schedule was not affected at all!! I really appreciate the excellent service!! Highly recommended for anyone who wants top quality appliances and great customer services!!!

I bought my entire kitchen from Kwong two and a half years ago due to his knowledge and attitude. Just now, a tiny fault emerged in my Bosch dishwasher and he patiently explained on the phone how to resolve it. No other place will you find the sales staff also doubling up as the service staff. This is why I will always buy all my appliances from here.

I had a faulty Bosch tumble dryer - still under warranty - and could not get Bosch to replace it. Thank goodness I bought it at Winning because the customer support people at Winning helped me get the dryer replaced. I'm incredibly grateful and will be buying all my appliances at Winning from now till...forever!

Excellent service through the end and after delivery!
Very reliable service! thank you Colin ! thank you the Winning team !

Victoria and the guys doing delivery and installation were fantastic. Such an easy and fabulous experience. Victoria was knowledgeable and efficient. Made the purchase over the phone so easy and I valued her opinion and suggestions. The guys doing delivery were amazing, In less than an hr my new oven was in place, working and old oven just disappeared and packaging taken away. Worth every extra dollar for the instillation!!

Received excellent customer service from Svetlana. She was very knowledgeable, took into account our own situation and needs, and was helpful with advice both pre and post-sale. Was very thankful we visited her in store!

Sabrina in there at Crown's Nest store was totally professional re the order and delivery - please thank her. A return customer - please keep up the good work there! Collecting the old appliances is a huge plus for us.

Professional and Very Reliable Service, Thank You Sabrina!

A plus for Zeena at Winnings Crows Nest. I’ve been a Winnings customer for over 30 years, when I recently had an issue with my delivery and order, Zeena acted quickly to resolve the issues.. Nothing was a problem Thank you for your help Zeena - you provide exception customer service.

Svetlana was our project manager. She was absolutely amazing. If you get her as your project manager you will be lucky. I found the range of products at Winning so overwhelming, and as a result I was quite indecisive. She was patient, and made fantastic suggestions, regarding functionality, saving money and what would work. Then our design changed a bit, and it was no problem for her to change my order. To be honest, I was probably a lot of work as a customer and she never tired of helping me. I can't thank her enough.

Went to look at fridges and dishwashers today. We were greeted at the door and shown upstairs. We got some excellent professional advice from Colin. He was knowledgeable and to the point!

Then the friendly barista offered me a coffee, cookie and a babycino for our toddler who was just delighted.

We will be buying in a few months time.

Great customer service experience. Thanks team!

Having checked around other national retailers, I always return to Winnings Crows Nest for white goods. My recent purchase of a replacement clothes dryer was no different. A shout out to Nunda who has been there for years and knows her stuff. Delivery is carried out by employees so the service does not stop at the shop, even at 7pm just before Christmas. You will always win at Winnings.