Altronics

I always get great service from here, and today was no different. I was one of those difficult customers getting a heap of small sockets, resistors, capacitors, connectors etc and the lady serving me was very polite and patient. Having a smile on your face goes a long way. Thank you for your friendly service.

Those guys go above and beyond to help you with finding the right parts to fix things!

Special shout out to leo and Rose and Kieran!

Amazing service and problem-solving skills shown by Ryan at Altronics Balcatta!

I was having trouble with an electrical fan on a blow-up Christmas reindeer, simply hoping to find a replacement fan to simply change out. When we could not find an exact match replacement fan, Ryan suggested we take a look at the existing fan, and with a bit of problem solving (ensuring we had charge to the fan) and some manual magic we got the existing fan working again. Kids will be super-happy to have their Christmas reindeer up again.

Thank you Ryan for the time taken to solve my problem :-)

Will definitely recommend Altronics Balcatta

Knowledgeable team members, happy to help with your projects. People throw some random questions at them and they are always respectful with maybe gaps in the customer's knowledge or requiring more info. Glad the store is there as I am in there a couple times a month.

Needed a new USB cable and charger. Had just what I needed, and open on Sunday

Amazing store huge selection amazing staff well done will be back again for sure

I couldn't be happier with the service. Other staff helped me as much as they could, and knew which days the particularly knowledgeable fellow would be available to help me. He then built a prototype of what I was trying to achieve, patiently explained it and answered my novice questions, and sold me just the right bits to get started. I felt he struck the perfect balance of offering me the parts I needed while allowing me to ask for extra parts rather than upselling every option. THIS is how you run a bricks and mortar store.

This place rocks. The staff are passionate, knowledgeable, helpful and friendly. The stuff you need is here, not ex East, not 7 day wait Ebay, here. Prices are on point. And they are open on SUNDAY! When you're tinkering, they are open! Seriously, this is Bunnings for geeks, I love it.

The woman who seems to run this place knows what's what. Well organized and efficient to deal with. Would definitely recommend.

Super keen and professional attitude of new staff especially Steve the trainee went beyond his way to assist me, will definately return!

I cannot thank the wonderful staff member who helped me today.

I had an issue with my laptop and wifi and had tried everything to fix it myself. I went to Altronics Balcatta to get a dongle for short term fix and the amazing service and problem-solving skills of the gentleman behind the counter asked if he could have a look and he fixed it!!

I have noticed that all of the IT experts go there and now I know why.

Thank you Altronics

Very nice and helpful people. Lachlan helped me get my son's science project project working. If you go there, ask for Lachlan - he's very helpful. It was a great store and my son said there was loads of cool stuff and it had everything he needed.

They are a great Company to deal with. Good staff makes such a difference. Even the different stores work seamlessly together. So rare.

Decided to try and repair an old set of headphones instead of throwing them away.

Did the research and found the type of plug I needed, and called up to confirm if they had it.

Guy on the phone was exceptionally helpful and even though it was last thing on a Friday really took the time to explain the parts and the process to fix up the headphones.

Was incredibly impressed with their range (read:vast) and their helpfulness / expertise even with a complete novice like myself on a small dollar value sale.

Will come back again.

Great selection of items at good prices and friendly staff. Well organised and helped me get an item that was not in stock at my particular store from their warehouse within 10 minutes.

Had a problem with my phone not charging. Am tech savvy and it was certainly malware or so I thought. Just needed a new charging cable and a reset. Vincent saved the day and sorted me in less than 10 minutes. Cannot recommend Altronics enough.

Well laid out shop. Great service, super helpful and every time I have been the parts I needed were in stock. Cant fault it. Highly recommended.

Really helpful when it came to letting me test charging cables in store before buying them. Thankyou.

The staff are always helpful, knowledgeable and welcoming, as well as the store always having a diverse and wonderful selection of parts, kits and the like

Staff that just want to help. Excellent range, great service and competitive local pricing. Better than the competition!