Drummers Paradise

I purchased a Pearl Decade maple 5 piece drum kit + Evans skins & cymbals and a drum throne around mid November. I couldn't be happier, the kit is fantastic. The service at the store was great. Dealing with the staff over the phone was easy and I'd like to thank the woman with the big hair that served me when I picked it up, she was very helpful and awesome to deal with! Thanks all, will shop there again. Paul H

Every experience here is fantastic. The staff couldn't be more friendly and helpful. They make you feel like a VIP, provide pro advice, recommendations and good prices. There is zero pretentiousness and no question is silly. Shop here.

We bought our son's first practice pads, sticks and then his first drum kit from Drummer's Paradise. Big shout out to Alex, who took the time to explain the different drum kits, surfaces, accessories and peripherals, as well as how to assemble everything. We felt confident in our decision, never having played drums before - based on Alex's guidance, down to details like what type of carpet and aux cables to buy. Very happy with the service and I'm sure our son will return here, when he's ready to upgrade his kit!

Best customer service hands down. Now that I have been here I will not hesitate to recommend them to other drummers out there just starting their journey into music. I loved looking with my daughter today we had such a wonderful time picking our drum sticks and new kick pedal.

Best drum shop in Melbourne! I've been going here for 5+ years. The service and equipment is always top notch. Very knowledgeable staff and go above and beyond to support your needs. Highly recommend to any musician.

An incredible range of gear, including some of the most beautiful kits you'll see. The dw exotic Tasmanian kit is a highlight.

Hook in for a look, it's definitely worth it. You'll find something you want for sure.

Really chill and really helpful. My stool kept sliding down and the guys problem solved the heck of it. I was ready to give up but they managed to come up with a neat and cheap solution. 10/10 customer service.

Just purchased a bunch of cymbals online and they were more than happy to help out and process the order quickly and have them shipped super fast to me. I am in a different state and they literally turned up the next day after the order was processed. Awesome work from them and I highly recommend!

Corresponded with these guys through their online store, excellent customer service, couldn't be happier! Wide range of products, reasonable prices, and quick postage. Thank you for your service.

Looking for SERVICE stop looking and call or drop in. We made a call and got the ultimate assistance. With no idea who to ask about getting a new Design for our Drum Skin for the base drum in our pipe band. No problem here is a number to call they maybe able to sort it for you, and they did. While we could not purchase this time we will in the future.

Awesome service, place never fails. Have been to other music stores but nothing beats Drummers Paradise. Mark and Nate have phenomenal service which is backed up by their expertise also! Quick, easy and simple was out the door with everything I wanted and confident as I had been educated on the products.

Very quick responses to email questions and requests. Postage speed is stupid fast, I made an order on Friday afternoon, received package on Monday. Have also been into the physical store in Richmond and the service in store is super friendly and customer focused with genuine advice given in the best interest of the customer. Sensational range and stock holding of a wide range brands and levels of pricing.
Drummers Paradise have earned another lifelong customer.

This store is amazing, tons of drums and cymbals for all levels, and a bunch of accessories like sticks and pads and drum heads. The staff was really helpful and they really knew what they were talking about, gave me some really good recommendations

From the moment we entered the store, we were greeted by a super friendly chap who then went on to provide a first class knowledgeable service. Fantastic range of everything you can imagine regarding drums. Prices excellent too. My son was well stoked with his birthday presents. This is the only place we'll come to from now for his drumming needs. Thanks guys!

Purchased some Zildjian A and A custom cymbals here a couple of weeks. Love the nice big wall of Zildjian cymbals, it's great to be able to choose from so many so you can find your perfect sound!
The service and knowledge was fantastic. I have shopped here before for some smaller purchases, and I still got that great service.

Went to get a new pedal, asked if I could try it out before I buy it and the bloke let me set up the pedals I wanted to try before making my decision, and we had a good discussion about pedals too. Top bloke. Good prices and no BS. First time coming here and will most definitely be a returning customer. 5 stars.

Great customer service! The staff was really kind

This store has been a part of my drumming life for almost 30 years. Marc is a legend to deal with, great personality, no hassle and exceptional service. I never go anywhere else for the things that matter. Best drum shop for sure!

Very cool very helpful guys love it there :)

The product I wanted in store wasn't affordable for me so the guy working there totally problem solved and came up with an awesome solution for me, even suggesting products which weren't for sale by them.

I was very impressed by his knowledge and advice!