Sydney Spine & Pelvis Physiotherapy Centre

Barb Hungerford and her team of physios offer an exceptional specialised service for people with sacro-spinal issues. They have helped me recover from complex injuries and have assisted a number of my friends with pelvic issues following childbirth. I can’t understand the bad reviews below. Highly skilled, evidence based and very caring.

Truely the best physiotherapist clinic I’ve ever been to! I have had chronic back pain that has extended to my right shoulder and left leg over the past 5 years. I have seen 4 prior physiotherapists at different clinics and just after a few weeks at SSAPC I am so much better their detailed therapy and great support has made such a difference. Barbara Hungerford and Vanessa Barnes are the best in the game true experts and I would highly recommend them and this clinic.

I spent 5 years doing full time dance training before undertaking a career in musical theatre. I’ve been to 100s of Physios and I take my own health very seriously. Borderline hypochondriac.
My session today with Jay Cunningham was absolutely first class. Probably the most knowledgeable and caring Physio I’ve ever been to. Finding her feels like winning the lottery!
Highly recommend this place!

Fantastic!!The work done at this clinic is pain free with log term benefits.
My daughter suffers with pain associated with scoliosis.The results have been amazing and long term.After seeing my daughters results,my partner Robert was desperate to try something other than medication and chiropractors.After three sessions and following the program,Robert is almost pain free.He has learned to manage his response to stress and now has control over muscle contraction etc..Liz has changed their lives immensely.

I have seen the team inc Barbara at the very beginning for nearly ten years on and off when they were the only ones to diagnose a serious back pain issue. Always fix me up when something goes wrong and I take my teenager there being an athlete as well when he needs help. Excellent staff. Not all physio are alike and their techniques and approach works.

Been seeing Barb and the team for over 15 years.
They take time to understand their patients really well.

For 10 years I searched for answers for my pelvis problem and it was not until I found Barbara that i was able to get solutions and answers!!!! Thank you Barbara for changing my life.

Hi Jessica Feiner, was wondering if you could tell me where were you able to find someone to help you, I'm looking for a thoracic and rib physiotherapist? Thanks so much :-)

After 13 YEARS of attending this physiotherapy clinic I will no longer be stepping foot inside this place!!
I've seen everyone from Petra, Jay, Vanessa and regretfully recommended this clinic to my sister, mother & sister-in-law.
I had an appointment on Monday 28 March 2022 at 2pm with Physiotherapist Vanessa. I woke up extremely unwell and unable to lift my head. I took some analgesia and decided to complete a RAT test before I attend the appointment. I had to wait for my husband to come home with the test kit. I called the clinic just before my appointment and the person who answered the phone asked me to "Hold on" and then
I hear a "Hello, this is Karen. What's wrong?!" in a rude tone. I explained the situation and given the fact I woke up unwell so I couldn't give 24 hours notice (they are also closed on weekends). Karen (no joke!) began to chastise me, telling me how I should have called earlier, "we're a busy clinic" and could have tried calling other clients and kept repeating why I didn't call earlier, why I waited until just before the appointment... she was unnecessarily mean and relentless. I could barely get a word in during her rant. If I wasn't in such a vulnerable state I would have responded to her unkind words and rude tone. She finally ended the conversation by telling me she was adding a $50.00 cancellation fee to my file and abruptly hung up the phone.
A few weeks later I received an invoice for $80.00 via email. She obviously increased it at her discretion because that's not what the policy states.
THIS PHYSIOTHERAPY CENTRE has talented physiotherapist (Jay and Vanessa) that have helped me during a difficult back injury /surgery yet the centre has always been INFLEXIBLE WITH APPOINTMENTS AND HAS A FEW RUDE STAFF MEMBERS.
If Karen had taken one minute to look at my file or the computer she would have seen I am a LONG-STANDING (13 years!!), loyal client that has only missed one appointment in this time and paid the cancellation fee. Even if this wasn't the fact NO PERSON deserves to be treated like I was treated by Karen. Send the cancellation fee DON'T SPEND TIME OVER THE PHONE VERBALLY ABUSING AN UNWELL PERSON because you think they should have called earlier. Absolutely disgusting behaviour and the worst treatment I have ever received by a receptionist/ staff member in any industry in my 50 years of existence. This isn't the first time I have encountered rude staff at this centre but this was the worst and I have had enough.
You know it's abysmal behaviour when the reviewer signs up to Google to do her first review!!
PS I didn't add my real name on this review however, my appointment details are as above and I'll be in to collect my file.

Don't come here if you want to get better. My symptoms worsened while under their care. I saw 2 different specialists over 6 months and was constantly gaslit by being told I was 'getting much better' when in reality the pain was getting worse. I was made to feel guilty for questioning it. When I finally put my foot down and explained I was not getting better with their treatment plan, I was immediately told it must be another area of my body and the specialist ended the session 15 minutes into a 45 minute session. Not to mention all rehab exercises were written/drawn down on a scrap piece of paper with stick men....
The whole experience was awful, a huge waste of my finances and I would never return.
They are completely undynamic and unable to adapt with their treatment plans and you are made to feel bad if you question that.

The staff at this surgery are the rudest, most horrible I have EVER encountered. If you book an appointment make sure you triple check that the halfwit at the front counter gets it right otherwise they will be after your blood to get a cancellation fee and treat you like a criminal when you try to reschedule the appointment. The worst customer / PATIENT treatment to date - you should be ashamed...I would give 0 stars if i could

Rude staff. Unorganised, not giving proper notification prior to appointments and then charging a fee due to not being able to make an appointment when notified only an hour prior. If you're going to charge a $125 fee for not being able to make an appointment, proper communication should be made with the patient. Unprofessional and sad. Especially during these hard times of covid and lockdown. Would give 0 zero stars but unfortunately I have to give at least one.

I went in unable to turn my head and my shoulder was pinching. Nathan spent the whole time gently pressing on my head. He didn’t touch my neck or shoulder, didn’t massage the area that was clearly jammed in my neck/shoulder and then proceeded to tell me he thought something else might be going on and I’d need to come back. I was charged $115 for nothing. The next day when I had no improvement, I went to a different place where the physio straight away told me my first rib was out and once she pushed it back in place and gave me a good massage, I could turn my head instantly. Definitely won’t be wasting my money at this place ever again.

Absolutely useless, rude and indifferent. Charging someone who was unable to attend an appointment due to being a close contact and had to isolate, mid pandemic. Shame on you!

After reading the reviews, feel absolutely disappointed and grossed out. Will not be visiting

Useless, been there twice for different reasons, examined by 2 different physiotherapists, both of them were useless. Stretch this, do that, you'll be fine.

They are only after the money at this place. They don't treat clients with understanding or respect and are just in it for the money