Nike Unite - Watertown

I had Christian helping me last week and he was very friendly and helpful. He said he was new but I couldn’t tell. I put some sneakers on hold and then went to a different sneaker store and found better ones for me so I wanted to at least leave him a review for all of his patience and help.

Well organized, large store. Contemporary interior design, upbeat music. Associates available to assist, but not pushy.

Two significant advantages over the Boston (Newbury) store: the shoes are accessible on shelves (you don't have to wait for an employee to go get you the right size from the back room). And they have restrooms, which makes a big difference, a more relaxed visit.

Bought 6 pairs of sneakers on a Sunday. Was very pleased with the customer service and my purchases😀.
I had to exchange one pair due to a minor issue. I spoke to one of the shift managers Jordan, he took care of me straight away. No hassle No run around. I came into the store where I met with Bruce, he was kind and exemplified great customer service skills. This is what I look for and want when I go into retail stores. Friendly faces, great customer service, and quality products. Thank you both for all your hard work and dedication 👏 🙏 I know it's hard, to deal with people day in and out and still maintain 💪 but you guys made it look easy. Thanks again, and in my Tupac voice "You are appreciaed ".
Respectfully
Glory
#kindnessisfree
#theymetthestandard

You can find some remarkably good deals here if you visit every day

My new favorite place to shop.. never been b4 and it was super convenient at the time and had my size in everything I was looking for.. clean and stocked.. definitely goin back for more stuff..

Friendly staff. Clean organized store.

The customer service was amazing! We went to do an exchange and the gentleman helping us was so helpful and made the transaction quick and easy! He even told me how to get coupons for next time using the Nike app. He was super friendly and nice.

My son and I purchased a pair of basketball sneakers last night minutes before closing. Customer service was far better than anything I've encountered in a long time. Simply put, I was just so impressed at the extra steps these employees did for us rather than rush us out the door.

Great store. Plenty of size 13 sneakers 👟

Bianca superstar friendly nice professional helful works great service everyone nice here daniel also great nice friendly

Awesome selection and super helpful staff. If you don't see something, ask, the staff may work their magic and find you a pair of Jordan's or Dunks in the backroom.

You can find sneakers at great prices

The staff is so helpful and friendly, went above and beyond to help my son find the perfect sneaker

Excellent shopping experience here! Helpful sales staff and plenty of inventory to pick from. I 2ould certainly go back again.

Friendly and helpful associates, great deals posted throughout the store.

Great price and lots of products to choose from.

Best deals.

Rly cheap

Staff was great

I love this Nike Store! Special promotions every week and a very friendly staff!