Famous Footwear

Great selection on shoes, become a member and get your points for $OFF!!!

Clean store, helpful and friendly staff, good selection. Picked up a pair of Asics for work after staff suggested them. Great shoe and got out in my budget.

When ever I go on vacation I always find myself buying more than I brought with me. The clerk at Famous Footwear was very accommodating about this. She arranged to have the 3 pairs of shoes I wanted shipped back to my home in Boston. Perfect customer service. Even when I went back to inquire about my shipping conformations, as I was confused, another employee stepped up and helped get me the info I needed. Well done!

This shoe store is AWESOME!!!! When I go, I always find quality shoes at a great price. I'm female so I can wear women, men or kid shoes!!! Love it!! Love it!! Love it!! AND the sales associates are ALWAYS so helpful!!

Good spot to get shoes. Friendly & helpful ladies working here. When necessary returns are easy & no hassle, (but I always stick my receipt in the bag immediately when I realize shoes aren't going to work for me)

I went to Famous to purchase a pair of sandals/flip-flops for my fiancee for our upcoming cruise. He loved them and probably wore them a total of four times for short periods of time over the span of two weeks. At the start of the third week, he notice that the strap-across part was detaching from the sole. It was not from wear and tear, and there was not any significant pull or intentional destruction toward the sandal. I told him I was going to exchange it. In review of Famous' return policy, I saw that exchanges/returns could only be granted with unworn footwear. The shoe was clearly defective, but in my mind I had two choices: come up with a bulletproof case or super glue the shoe. Either way, I doubt my fiancee would have noticed, but I'm a stickler for you get what you pay for. If I'd purchased the slides from the Goodwill, then it would have been likely that the shoes would fall apart. However, I spent nearly $50 on quality slides and had high expectations for the life of the shoe and our satisfaction with them. I was prepared for the manager to refer me to the receipt or throw the policy book in my face and believe it or not, I was even prepared to write letters to the corporation and brand to notify them of my discontentment with my purchase. First, I called the store and filled in the manager about my problem. He asked me to come in for an exchange. I thought, "Wow, there's no way it's that easy". So I drove to the store, spoke with the same guy, gave him the slides and receipt and he sent a sales associate to bring me the same shoe. Unfortunately, there were no more in his size in stock. In my head, I was prepared for them to check another store and send me to a Famous that had the size in stock. Before the look of disappointment even crossed my face, the Manager offered to ship the shoes to me. After I gave him my information, I told him that he had given me the best customer service that I've ever received, across ALL services and businesses and he seemed shocked. Well, I certainly was as well. Kudos, John for your effort and kindness in making my transaction hassle-free and simple.

Found what I was looking for, and they even had a bogo sale going on. Store was clean. And associates were very helpful because I called for directions to the store and they were patient because I was lost. We definitely be returning.

This Famous Footwear has a great, vast and quality collection of footwear. The employees were very kind and helpful, which made the visit there an easy and enjoyable one. 5/5 Stars.

Great selection and awesome assistant manager at this location 👏 👌 👍

Easily returned a pair of shoes that I had ordered on line. They do not have many wide shoes and do not carry 10 1/2 wide in the store.

I can always find what I need here, most other competitors I cannot! Excellent selection and friendly staff round out this place as my #1 place to find the best foot wear!!!

Friendly service, picked up shoes ordered on-line.

No bogo but still happy with my purchase. Great selection on Skechers brand.

The people there are so sweet and they always help you . Love the store

Great selection of shoes and boots, found a pair of boots we liked pretty fast. Good service

Great selection of shoes

Awesome there was a very good selection of crocs and birkenstock sandals

Dominic was awesome! Very helpful, patient and a great attitude! 😎

Great deals service and close to other stores

Very friendly and helpful customer service! Highly recommend them!