The Container Store

How does something that you don't think about twice become indispensable when you are moving into a new house? I never really thought about my closet. Not nearly as important as my garage and built in storage needs for that...that's just common sense...so when we bought our last house in Herndon and the real estate agent waxed eloquently about how special the Elfa closets in the MBR were I just zoned out and thought about all the things that I needed to store in my garage, and about the need to get that really cool epoxy finish with the color flakes thrown in for the garage floor, you know the important stuff that guys thought about before we became focused on the Roman Empire ... something happened in the last ten years to me though...I can't explain it...but I came to appreciate how awesome that Elfa stuff is...no need for bulky furniture in the bedroom, I had these cool metal drawers, with built in shelves, and places to hang all my clothes...and then of course just as I realized how much I loved my closet, and after telling my wife how much better my closet was organized than hers(not advisable to do that), I was told that if I wanted to keep my job I had to move to Texas...so of course after looking at numerous houses we finally found purchased a new build with existing shelves in the MBR, but honestly not even in the same league as my closets in Virginia...what I quickly discovered by looking on line was that Elfa is not cheap, but at this point, I didn't want to live without it...luckily there was a 30% off sale that made the purchase more palatable...and more importantly Liz at the Reston Container Store was able to take my measurements and pictures of my new closet, look at the pictures of my old closet, and within an hour of us walking in for appointment with her, give us a diagram and parts list of what we needed to purchase to make us happy in Texas...Of course nothing is easy, but Liz checked with the Plano Container store and Beth, their Operations Manager had everything ready for my pick up when I arrived in Texas...in the store and loaded into my vehicle within 20 minutes...More importantly, because I did the installation myself (it really isn't that hard-okay maybe a little) when I thought I wanted to rearrange things a bit, Liz was able to send me a new configuration within an hour when I described over the phone what I was thinking....and Beth managed to calm me down when I showed up to the Plano store to exchange the drawers because I thought they gave me the wrong size...of course they didn't, they're pros at this...the videos online are helpful when you are doing the installation, but it wasn't till Beth showed me how things fit together that the lightbulb above my head finally went on...and she didn't even call me stupid, which I appreciated...because honestly, I can't figure out how I screwed that up....
Probably a long post to say that I love the product, and the service and attention that I got from Liz in Reston, and Beth in Plano was top-notch...

Before and after photos attached....

The Container Store for the win, YES! Had a few minutes between a kids birthday party and stopped by the Container Store. They have “everything” that you can think of for your home, office, door room, etc. The staff was friendly, professional and helpful for me the entire time I was in the store. Two employees in particular were just absolutely fabulous, Linda and Dominic were so helpful. Both got me in/out of the store so quickly. If there is anything you need, check out the container store near you. Thanks!

Very well organized. Way too many items there I didn't know I needed! 😁 Service was excellent!

The only reason I don’t like going here is because I’ll spend too much. Great stuff here!!

Super pleased with my experience with this store. I had tried to pay online and pickup in the store. Online it said this location had 3 items, but I couldn't pick it up for a week (which made no sense to me). I called the store and got Sergio on the phone.

He checked for me said the store had the item in stock and I could place the order over the phone and pick it up that day. Picking the item up was easy in store. There was an open cashier right in front (unfortunately I didn't get her name) and I waited no more than 10 minutes to have my item given to me. Every employee I ran into was pleasant and acknowledged me.

I'm addicted to this store. Great place to get ideas to organize.

I’ve never experienced being taken care of by a nicer group of professional and caring employees at a store like this before. We just designed, purchased, and installed our new closet— along with picking up a few accessories along the way— and each time we’ve either been inside the store or spoke with someone on the phone, I was made to feel if I was the most important person in the room. The customer service was impeccable and buying a new closet couldn’t have been easier. These peeps are gems! Keep doing your thing, Reston Container Store! 🤙🏻

Staff are friendly, helpful and extremely skillful. Their recommendations are always on point.

Worth driving out of the way for this location due to the amazing staff.

The kind of store you could spend hours in. Lots of great products, most of which from some of the better brands out there. The container store is one of a kind regarding the vast selection of home essentials and storage solutions. They also have their own exclusive custom/modular shelving and closet system. Great customer service from staff every time I've visited. If you haven't been I would suggest you check it out. But be warned, you may walk out with items you never intended on purchasing 😉.

I didn't knew I could find so much beautiful things on this store!!! The place is very big, the quality of the products is quite good, so nothing very cheap because they are according to them...which is logical. The lady at the register was more than helpful and nice, a place to come over and over!!!

An organized person's dream store. Super friendly and helpful staff. Very clean. I got some extra sturdy laundry baskets that stack without crushing the laundry, and a heavy-duty metal rolling cart for a printer stand. I could go crazy in here. They've got solutions to problems I didn't know I had!

Container Store is the BEST place to shop of home organization and handy helpers!! Good travel section, great wrapping paper and goods, storage of all kinds, fun gadgets, office supplies, kitchen supplies and helpers! The staff is ultra-helpful and always pleasant. Their rewards program is definitely worth joining because they keep track of your purchases so if you have to return something you don't have to hunt for the receipt! They also have parking spots in front dedicated to web shoppers who want to pick up their purchases.

I love this store. They have containers for everything. It’s also attached to Starbucks so going to get organized is even better. I also like the teacher discount available and the POP program provides quite a few savings opportunities.

This is a really entertaining store to visit. Lots of ideas for storage and organization. I like the kitchen section the best - they have all sorts of different containers, bottles, jars, jugs, boxes, and stuff to hold food items. You can also get shelving, travel items, garage organization, gift wrapping and clothing/closet storage as well.

Very clean, very nice. Very organized. Very good customer service. No problem whatsoever, and it is connected to Starbucks so if you are waiting for your drink you can always come and check the place out.

Great store for those who love organizing stuff and save space at home. A bit pricy if you are going to pay full price, but good quality.

Everything about containers and closets to save space

Cheery and helpful staff. Wonderful store, very clean and organized. I will be back to shop again. It's also connected to a Starbucks which is a huge bonus

We always have an excellent experience in the stores. The employees are very friendly and helpful and do their best to ensure that the customers are satisfied.

Great time checking out items for our new condo.