AT&T Store

Great store all the reps was awesome. Only downside is when I ordered my iPad I was told I’ll get a call once it arrived at the store, which I didn’t. Besides that I have no complaints just wonderful compliments. Thanks Guys

I was attended by Richard & Godfrey, and not only them, but the entire staff was very attentive and great. They even had a coffee station set up and brought coffee to me. Overall, excellent service. I’m extremely satisfied and 100% recommend not only AT&T (coming from T-Mobile) but this store specifically!
Thank you all, again!

I was assisted by Godfrey who replaced my SIM card, also met new store manager who was nice and helpful, overall good experience. Godfrey helped me In past and even remember my name after more than 6 months! I enjoy coming to the store because I don't get my issues resolved on the phone with customer service although I pay for the AT&t Pro-Tech support. Unfortunately the phone representative from Att Pro-Tech support that I called about 2 hours before my visit, could not resolve my issue because she was distracted during my phone call and was not paying attention. Honestly she sounded like she was high on something. I was so frustrated that I decide to go to the store where they fully resolved my issue in person. Thanks Godfrey!

Godfrey and Angel were the best. So helpful and professional with each interaction. Today I had an issue with my transfer of service and Godfrey went above and beyond to help resolve it. Outstanding customer service at this store!

Angel is a blessing and everyone that works here is absolutely amazing, kind, patient and BeaUtiFUl 🫶

I went so that they can back up and switch my phone for me. As soon as I walked in, I was greeted and felt welcomed. Jeff was very nice, patient and helped right away. Although my phone was taking forever because I had a lot on it, instead of him asking ne to come back or rushing me out, he kindly explained that he had to leave and had Louie continue helping me. Jeff, Louie and Amanda (manager) were very kind and entertaining while I waited for the switch to be completed.
It's always a plus to walk into a store and not only feel welcomed, but to have a staff/team that do their best to help you and put you at ease whilst there.

Thank you and thank you Jeff, Louie and Amanda! You guys rock! Keep it up.

Italo and Richard were extremely helpful and very professional. We bought the new iPhones for the family. I felt they were genuine and tried to get us the best deal. They were very patient with us. I am very pleased and can’t wait to enjoy my new phone. I will be referring all my friends and family to this store.

I came to AT&T store because of a 150 dollar dispute with Tmobile . Thanks to Richard and Jeff we left with new phones and saving 100 per month on my bill. Thanks to them my first experience with AT&T was extremely pleasant and profitable. Thank you so much for everything.

Today was my first time going to this ATT store in Miramar. From the moment I walked in, the customer service was great and welcoming. The wait time was quick. Louie was very knowledgeable and explained all the deals and promotions ATT has to offer, which allowed me to select a very affordable plan. I love the fact that they a plan for first responders which save me a lot on my bill. Italo was also very helpful and the manager this evening was very polite.

I came into AT&T because T-Mobile is the worst service/carrier! I had to pay $1,400 to T-Mobile to leave them so I can join AT&T. The Manager Richard and Jeff quickly assisted us and stayed after work hours but they saved us money and allowed us to receive all of the extra benefits that AT&T has for their customers! Richard and Jeff went above and beyond to make sure we were happy and not ripped off! AT&T thank you for hiring such amazing employees and clearly employees that care, show empathy and provide Stellar Customer Service! If anyone needs to get a new phone carrier come see Richard and Jeff at the Miramar location at The Fountains of Miramar!

I had such a great experience at this location. I was In the area shopping and was drawn to the store because of balloons outside. I thought they were giving some away for free lol. I’m already an at&t customer. I went inside and asked about current promotions to see if I could upgrade my phone. I was greeted by Miguel and he showed me a new tv product which I loved and ended up getting for my house. Two managers passed by my table and made sure everything was alright and talked me through the entire process. Made everything so simple! I went inside to get something free, and ended up leaving with a priceless customer experience! 10/10 would recommend!!!

I’ve been an AT&T customer for 7 Years and for the past 2 years I have been coming to fountains of Miramar because Ítalo Guerrero is the best representative I’ve ever dealt with, not only is he courteous, professional and knowledgeable ; he always has a great smile ( even with Covid) makes me feel like he’s not taking advantage of me and explains the plans and the bottom line. I also see how he demonstrates leadership by helping and educating his fellow coworkers, they look up to him for answers and helping their own customers.Truly awesome he takes the time to help them without interfering with his own customer service. He is so efficient being able to multitask and helping others at the same time. I feel like he needs to be promoted for AT&T to move towards excellence by showing customer the quality of their employees ; such as Ítalo.

Experience was great! While purchasing my phone we did have a delay due to my side and they were able to help me in the quickest and efficient way I’ve ever experienced. Atmosphere was great as it was welcoming, staff were helpful too.

So I wanted to take a moment to provide a review for the representative who assisted me to switch over to AT&T. His name is Italo and he tremendously helpful and informative throughout the process on getting a new service and phone. I truly recommend him for any service needed. Truly attentive and amiable.. Thank you for all your assistance Italo !!!

I am so happy with the service in this location. People so nice profesional and polite.
Miguel made the best effort and cooperation to support me in connection to my new phone.
Louie sold the phone to me and I was to happy with the explanation and support in my new iphone 12

I would like to thanks Agha, the manager of the store to be supportive with his team and professional with me.

Thank you!!!! Att family see you soon! ❤❤

I normally don't give reviews, but today I can't let one of the best services that I received from the Amanda, the Manager of this location, to pass without giving her a 5 star rating.
She was very professional, sincere, friendly and help us through the process of resolving an issue. She is the epitome of Excellent Customer Service.

I needed help to port my account over from different wireless company. Standley was my rep that helped me with the process. He was extremely courteous, efficient, and knowledgeable each step of the way. Great employee and would highly recommend for anything in the future.

An amazingly smooth experience. Amanda the store manager and Jeff the store representative were instrumental in making my experience positive. Both were personable and professional-grateful to have chosen this store.

Godfrey was so helpful and patient. Carla helped place screen protector to make sure it was done properly. I was welcomed from the minute I entered and immediately was taken cared of.

Isabel and Richard were amazing and the best!!!! I highly recommend them if you need to go to AT&T. The best experience getting new phones. Very helpful and experienced.