The UPS Store

Very Nice Owners - This Store is located on the West Side of Von's. Google Maps has it closer to the Union Bank store front. So, go to Von's & it's on the West Side. Hard to see any signs, but still very nice establishment.

I have been coming here for number of years and they are always very friendly and provide great service. The owner lady is exceptional and always helpful and courteous. We need more business owners like her in our neighborhood.

Great location - super friendly staff. Staff is very attentive and courteous. Call beforehand if you want notary because the individual who performs notary may be at the store down the street. 5 stars!!

Listen up Amazon or any packages you need sent -Go ONLY TO THIS UPS STORE!!!
Danny , Max & Cindy are seasoned UPS workers and will get you done and on your way -Quickly
Plus they are nice and polite too!
I went to the other one on in Yorba Linda near Imperial-they are not efficient and not helpful
Maybe they’re all new and need time & Training
Danny especially helped me get my Amazon Returns done FAST!! I had already started my return -Danny helped me navigate to this store and with Lightening Speed and Efficiency
I Highly Recommend this UPS Store -on the left side /behind the Vons store!!

Danny's customer service is top notch! Appreciate you and your crew 🤝

Nicholas rocks too!

I usually would not review a UPS store, but Danny at this store makes returning packages and buying boxes or sending packages a pleasant experience. Very welcoming and always in a great mood and helpful. Give the man a raise!

This is the best UPS store I've ever visited, I actually sometimes go out of my way to make a trip here just because the service is superb. Everyone is so friendly and usually there is not much wait time. Also all the staff wear masks and encourage social distancing.

Of all the UPS stores I've visited, this one is my favorite. They go above and beyond to help you. Everyone is great! Danny, especially, is friendly, knowledgeable, and always helpful.

I was happy that it was open on a Sunday (Around 1:30pm) and the guys in there today was super nice and helpful!!

They very nice and caring,great job !

Very convenient for the East Lake community. Great service.

Good service, they are helpful

Came on a Sunday. Not open.

In this store, a female employee of Indian origin shouted "go back to China" to the guests, which is a serious racial discrimination. I don't see why there is any need for such staff to work here or for such a store to exist. UPS should shut it down ASAP!

Went in to drop off a package and walked in to see an employee shout racial obscenities towards a customer. Couldn’t believe what I was seeing. The store needs to fire that employee asap!!!

They put an ad that pops up every 10 minutes on my phone that cannot be opped out. I cannot find the ad location to stop it. Do not use this company as it doesn't care about customers. It takes over their phones with no way out.

Their hours do not reflect what they advertised on Google or on the storefront. I waited for 20 minutes on a Saturday and they were not even open yet.