Verizon

Outstanding customer service, from Meranda, Noelle, and Trish. These representatives are the Best of The Best. I will always bring my business to this store, and refer neighbors and friends from the Estuary Development.

Picture this: DISASTER STRIKES! You run into unforeseen circumstances at 4:15pm on a holiday weekend. Upon driving to your local Verizon store in a haste, you lose your cardinal direction skills and take a wrong turn, leaving you arrive at 4:25pm. Thinking you’re going to be the cause of innocent Verizon employees needing to stay after hours, you walk into the store with your head down.

THINK AGAIN! Zachary greets you with a grand smile and a kind heart, when he could’ve easily been frustrated for your lack of consideration. (And rightfully so).

HOWEVER! He is able to have you in and out in 30min! New upgraded phone in hand, completely transferred on the first go. (Aside from a few apps that will easily and safely install over WiFi in minutes… or on the way home if you’re alright with the data usage)

5/5 stars every time.
Couldn’t have received better service.

Trish did a great job with my new phone!

I have been going to this branch for seven years and I always get very helpful service. Even if they can’t give me the exact thing that I came in for, they explain to me how I can get it to you in authorized corporate Verizon branch. It’s impressive how consistently helpful and professional they are.

Trish was great to work with as we updated and bought new phones. She was very patient as we worked through various passwords and difficulty with our Verizon account. She was able to help us get new phones and iPads to replace old outdated devices. I highly recommend working with Trish at the Bethany beach, DE location!

Trish provides outstanding customer service and her knowledge is unmatched.

Lucas could not have been more helpful. His knowledge of the phone and his articulation of that knowledge was superb.
Thank you.

I love doing business with Trish at the Verizon Store in Bethany Beach, DE. She is both pleasant and professional.She never rushes you, and is happy to answer any questions you might have. She carefully explains how each item you purchase is used, and any options that are available. There would never be a need for a Customer Service Department if all workers were like Trish. I can’t imagine what anyone would complain about! She is the best!!!

Wife's personal/work phone decided to die on our second day of vacation. Brittany went above and beyond to get us a new phone, and out the door within an hour 😎

Trish is amazing. She knows her stuff and is completely trustworthy.

We went in with a phone that was done. Trish was so helpful and very knowledgeable. Couldn't have been ant better. We will be in need of another new phone within a month or so and we will definitely go back to this store and work with Trish!

Trish was amazing, patient and know what she is doing!!

Trish is consistently great with helping me choose the right devices and solving g my low tech issues. Highly recommend setting appointment with her.

Excellent service and the sales rep was awesome at her job.

Wow! Trishna was a huge help assisting us in our journey to get newer phones. It was an hour and 45 min. visit with her patiently explaining all of our options from paying outright for the phones, taking a trade in promotion, to paying through the app. Multiple customers were coming in to the store, and the phone was ringing ...... she gave everyone attention and let them know a time frame she would be able to help them. If we ever need assistance we will go back to the Bethany store, even if we have to wait for her help, she is amazing.

Very happy with your Representative ,Trish. Trish was very knowledgeable and.a fine representative for Verizon. Trish explained everything for us and we asked many questions because my husband and myself are not very technical.

She helped me so much with moving my info from my old phone to my new phone. She also helped me with getting the correct support items for my new phone. She was pleasant to deal with.

Meranda was the epitome of customer service. She was efficient, knowledgeable, personable and outstanding in every way. It was the best experience I have ever had at a Verizon store. Definitely ask for her when you visit. I’ll be back! Thank you Meranda. Marc Bloom, Bethany Beach

Trish is an amazing sales associate for the business. She knows her stuff and goes out of her way to help up each time we visit!

The staff at this store were very helpful and knowledgeable.