Walgreens

Typically I feel pretty neutral about pharmacies, you go pick up your prescriptions, maybe grab a snack, or some over the counter meds and are on your way. Today changed my mind in regards to this particular Walgreens in a very positive way! My wife's service dog, who is a very loved senior and retired from working now, had to have an emergency vet visit today and needed a fairly high dose of pain medication for her arthritis. The veterinarian office (Alapalm Animal Hospital, they're amazing) doesn't carry her meds so we needed to find a pharmacy that did. They told us most pharmacies in the area will fill pet prescriptions. We tried CVS on Palm first, but unfortunately the pharmacist there treated us like we had brought in a fake prescription and were just trying to get strong medication for nefarious uses. We were devastated and left to feel like our sweet dog was going to be left to suffer until the vets office opened again on Monday to tell them she needed the prescription and it was real. We decided, for the health and safety of our dog, that we would go to Walgreens and see if they'd be able to fill it, even for us to pick it up the next day as they were closing within twenty minutes of our arrival. To say that Walgreens, and particularly the pharmacists Thomas and the tech Tonya, went above and beyond when we arrived would be an understatement! They stayed after their normal closing time to make sure our dogs prescription was filled today so she wouldn't have to be in pain for another day. They were both so kind, Tonya helped the last few customers that came in while I waited so that the pharmacist Thomas could focus on getting our sweet girls prescription filled as quick as he could! We talked about dogs and how we would do anything for our fur babies while he worked on the computer to get everything set for us and he was even able to suggest a place I could find a coupon to help with the cost. I could have cried happy tears from the kindness and care they showed us today, we were so afraid that we'd have to wait until the weekend was over to get the meds our dog so desperately needed, but Mr. Thomas and Ms. Tonya went above and beyond what we ever could have hoped for! This pharmacy is the place to go for compassionate care that's so hard to find now!

It was great bcuz the Walgreens I usually go to didn't have my medication in stock. So I was able to have it transferred to another Walgreens. Everyone was wonderful.

It's a great convenient store. I had to buy wax for wearing braces( not for me I'm to old for braces), ha . I went around 9:30,10 pm. I feel very safe shopping at this Walgreens at any hour. They always have a great selection of your standard items. They also have unique items as well. They employees are always , cheerful, helpful & kind. It's a great store.

In and out quickly. No lines, good sales in my hygiene products

All the employees are extremely nice and helpful!! I can always expect to hear welcome walking in and while I'm checking out, I hear how are you doing today? Making sure I found everything I was looking for, even have gone as far as to say oh there is a coupon for this items let me get it for you!! So great to have such amazing, helpful, always a smile on their faces customer service!! I won't go to any other Walgreens!! I enjoyed every trip I have made to my baseline Highland Walgreens!!

Not sure about all these bad reviews but I have not had any negative experiences at this store and I have been coming here to shop since 2016. The employees have always been helpful and friendly, not incompetent in any way. The pharmacy hasn't been an issue either.

The pharmacy at Highland and Del Rosa closed early (they are supposed to be open 24 hours) because they didn't have staff and refused to give me a prescription that I had waited over an hour for in line - phoned in by the doctor earlier in the day. They told me to go to the pharmacy at Baseline and boulder. I got there just as they were closing at 9:00pm and the pharmacist was kind enough to fill the prescription.

The man working today 7/17/21 at 4:45 tall, brown hair ,glasses , I didn’t catch his name I wish u would have .
He was running around doing everyone’s job . This Walgreens is clearly short handed due to no one looking for jobs at the moment.
But the man that helped me was so polite and had such good customer service, it’s rare nowadays especially for someone that is running around doing everyone’s job .
He definitely deserves a promotion. We need more people like him !!

I've never had a problem filling my prescriptions. Love that they have a drive-thru. Inside is clean, not like some others that I've seen.

Henry the pharmacist was INCREDIBLY helpful to me! He was willing and able to look up my insurance coverage, since I forgot to bring the correct insurance card. When we found out my insurance wouldn't cover my prescription right away, he helped me find a way around at a very low cost. He also helped me figure out the right syringes to use. The whole time he was very nice and knowledgeable, and made me feel assured. Thanks!

The employees at this pharmacy go out of thier way to make sure you get your prescriptions even when the insurance companies and sometimes the Doctors don't do thier part. They are awesome!

This is the absolute best pharmacy in all of highland California,
They're always very friendly and very kind and quick to refill a prescription or answer any questions you have

I always have a good experience here, the pharmacists always seem to genuinley care when things can go wrong, but theyre always helpful and amazing at what they all can do.

I usually go to pickup photos but I always walk around the store and usually purchase something else.

Very helpful & kind staff that goes above and beyond normal service plus save $10 from there advice and instruction and for that I give the Trucker that a boy.hats off respect and thanks award

Very helpful staff make your shopping experience easy. Would recommended this Walgreen's to everybody

it's a drug store with all the extras you would expect from a well stocked super drug store

Very kind and understanding people.

Always great! Helpful! courteous! From front counter to the pharmacy!!!!!

The wait and service are good here