Verizon

This is a great location, Elizabeth is awesome. I had to switch out an unlocked phone that wasn't working and she gave me all the options, was super clear and concise and got me out pretty quickly. I've been to this location a bunch of times and they are always super helpful and it's worth making the extra trek to ensure you leave there with everything the way you want it. The store is very clean and spacious and the wait times are usually short. Highly Recommended!!

Kamal was incredibly helpful and patient when helping me set up and transfer my phone to the iphone 15, ran into some issues due to an apple software update but Kamal and the manager (i can’t recall his name) stayed almost 30 minutes after closing to ensure my new phones were set up and working. Best service from any phone carrier i’ve ever had!!!

Nice store. Clean. Great selection. Super friendly and helpful staff.

Prompt and helpful. Anthony was very helpful. Store was clean.

Elizabeth was great! She answered all of our questions and was so helpful for what we needed! Will definitely be coming back to this store.

Wonderful experience at this location, had an issue with my phone that other verizon stores claimed they couldn't assist me with, my brother told me to go here instead....received excellent customer service from Raies Ahmed. He was awesome, fixed my phone within minutes ad actually showed interest in solving the issues i had. Highly recommend this location for anything Verizon! Raies is a great asset to your team.

I went in to this Verizon location with my mom on Monday 11/30/15 to get my phone upgraded. I expected to be there a long time because in the past these types of things have taken over an hour or two.

We were greeted right away by an associate named Juan. He was very nice and professional and started working on my upgrade right away. I traded in my iPhone 5S for the rose gold iPhone 6S. It took Juan 20 minutes to transfer all of my information from my old phone to my new one. He also let me trade in my $100 life proof case that I purchased a few months ago for my 5S to get a new case/cover for my 6S.

My mom and I were so impressed by his work ethic. We actually asked him how long he had been working at Verizon because of how good his customer service skills were. When he told me only 3 weeks I was shocked because I thought he had been there at least a few years.

This Verizon location is great. It is nice and clean which is always a plus. The only thing I dislike is the way the parking lot is set up but that has nothing to do with the store itself.

If you plan on going here make sure you ask for Juan to help you. He's an A +++ associate! Great work!!!

I was thankful to be able to exchange pretty expensive headphone set for a whole bunch of smaller stuff, in spite of the company's no exchange, no return policy after 30 days. Ralph was a very knowledgeable and professional sales rep. I recommend this store.

I have visited this store several times in the past few years, and they have been helpful each time. Most recently I added an Galaxy S9 to my account and had a billing issue. After making a call to VZ they notated my account and suggested I visit the closest corporate store for help. Here I was introduced to Jenna, the store General Manager. Jenna was very helpful and quickly, and painlessly, got everything resolved and on our way.

Our family got new phones and it took Ahad HOURS to get all of us sorted out (since we needed so many things) his service was proficient, professional and very kind. He was super patient with my 2 kids and we SO appreciate his service level!!

Fantastic group of people there. As reasonable as I guess you can expect from a cell phone company. Prices are inline, but there customer care is the best I've ever experienced. Rashid is one great salesman. Went super far out of his way to make things go as smoothly as you could ever want.
He kept WORKING on getting things ironed out even after the place closed for the night ,until about midnight, and was right back on it by 8am the next morning. You can not expect more than that.
Who knew that they would actually care.

I worked with ahad to get my buddy set up on a new account and to figure out some of my account issues. He was beyond helpful and worked very hard to help us both out. I recommend going to this store if you want a great experience!

Armaan (I think that was his name) was a fantastic help and very knowledgeable. He looked out for us and got us the best deals, all while being very polite and personable. Always a good experience at this location!!

Herb was amazing. He helped me out big time. He took his time to show me what to do and also wrote everything down that he showed me.

Awesome service. Mr Blazej was amazing, he helped us buy the wife a new I phone 12 pro. He helped us transfer all her data and pictures. Thank you.

Best Cell Phone/ Plan search experience I have had. Juan has been by far the best sales rep I have ever done business with. I sincerely recommend !!

I’d just like to thank Natalie for everything she did. Delivered excellent customer service. I went in wanting the new Iphone and she helped me out in every way. There was an issue with the last Iphone left in stock so I wasn’t able to leave the store with it and I had to leave the city for work the next day. She made sure that it got delivered to me across the country with no issues at all in a timely manner. I just received it and I am ecstatic about it so I felt the need to let the store know their employees worth. Thanks again.

I had an amazing experience at the Addison location! Ask for Blazej when you come in he was amazing and he’s fluent in Polish. Will never go to a different Verizon Store

A1.. in listening and making.. me and my problem a priority, in a super pleasant manner and not trying to just get me out of there..asap...
I really wish all store managers.. had what Julia posseses "a true will to help" not just try to make you feel better...
Would recommend anyone that's been treated poorly at other stores to ask this store for help....
If a manager sets the tone.. that means.. the team will follow...
God Bless your store and may it prosper..
Amen!

Fast service. Went in to get my SIM card replaced on my Google pixel 6 because the network kept dropping. Turns out it was a bad sim. The people there are awesome they help me out.