UScellular

After visiting the Greendale store and being turned away for a data transfer, the employee working on 1/3/22 about 5pm completed the job in 5min!! GREAT JOB! Super happy with my experience and New Berlin is our new go to!! This employee was extremely knowledgeable and efficient!

Philip at this store was awesome. Took great care in helping me with new plan and phone. Couldn't be happier. He made my day. Thank you Philip !

Joey is the finest, most professional young man I have ever encountered in a workplace. He takes the time to explain, go in depth, and answer any questions or solve any problems that customers have. He exemplifies everything about great customer service along with the rest of the employees! 10/10 would recommend this location and will definitely return for any of my technological needs!

Artur and Derek are some of the most exceptional young employees I have ever encountered. Not only is their professionalism exemplary, but their hard work puts other corporate store employees' attitudes to shame when compared. I cannot wait to go back for my next phone.

With the New Berlin location being listed as an "authorized agent" and not a corporate store, I was worried they wouldn't be able to help me, but I was completely wrong. My iPhone sim card went out and it turned out to be an issue with that particular iPhone model. I came in to the New Berlin location and worked with Derek. He was able to diagnose the issue right away. I had a few options to repair it through Apple Care, but Derek was able to crunch the numbers and it actually made more sense to upgrade my phone instead of repairing it. In the process of that he updated several other parts of my plan and ended up saving me a good chunk of money overall. Very happy with the level of customer service from Derek and the store overall!

Today I went in to upgrade my daughters phone line and set up my other daughter on our plan. Sam and Megan were so helpful, fun, and professional! They walked me through all the options and are very knowledgeable of their products! Amazing service and had the product I was looking for!!

My husband and I stopped in the store this morning to upgrade phones & our plan. Derek was SUPER helpful, knowledgeable and took his time explaining the plans & phone options available. Very enjoyable experience!

I stopped in the New Berlin, WI location to switch over means of payment and they helped me out with it even though you can do it from your app. I wasn’t aware of that but they were happy to help me through the process.

I am an elderly electronic inept person. I have needed help for several reasons, Tom at New Berlin US
Cellular store has helped me tremendously on several occasions.Tom is personable, polite and always willing to take time to explain and solve the problems
You are so very lucky to have Tom as an employee.

New Berlin location has Best Customer Sevice. All Agents were friendly I was in and out quickly. Cheapest rates I found.
Highly Recommend!

Everytime I've been there, the people they have hired have treated us great and helped us get the most information we could. This is the better UScellular just for the service that is provided.

My husband & I received outstanding service from Derek who went above and beyond our expectations. We highly recommend Derek and the New Berlin location.

This location is great! Got helped by the sweetest girl Kayla here today! She gave me answers to all my questions and was very helpful! I love going here because of convenience and workers like her.

Stopped in the New Berlin store for a new phone for my son. Was worried we would be there for hours. The staff was great and it was the quickest US Cellular visit I've ever had to get a new phone.

Very courteous and helpful staff. They answered all of our questions and provided quick service to upgrade a phone without the sales pressure you get at other stores.

Derek was wonderfully helpful and took care of all our needs. He was courteous, friendly, knowledgeable and fast.

All the employee's are knowledgeable and willing to go above and beyond for customer. A million times better than 76th store. I will only go to this location from now on!

Alex was very helpful and took the time to explain the new bill and worked with us and was extremely patient.

Megan was super helpful and friendly. Upgrading took no time at all. Very pleased.

I went to your store in New Berlin and Derek and Alex were so nice, friendly and helpful. Thank you ...