Walgreens

I am so impressed with the merchandising and neatness of this Walgreens, I also shop at the Walgreens on Hwy 365 in Port Arthur, there is no comparison, it is always a mess, they should learn a few things about how to make their store look like Port Neches. Today I had an issue online to fill out the paper work to get Covid tested . I spoke to the manager Heather and she was so kind and stayed with me on the phone until it was handled. I am so grateful for her help. I needed this for an upcoming procedure and was running out of time. Again thank you to the Manager, and Staff at this store. I believe we will do our shopping there all the time.I ve shopped at many Walgreens all over . This store out shines them all. The times we are in now are very stressful. It is refreshing to know that Walgreens Port Neches really cares about their customers.

Staff is very friendly and helpful. With COVID-19 preventing some of us from interacting in person, the drive through option has helped out so much and you can pick up both prescriptions and over the counter medicines through here. Kudos to this staff!!!

Very helpful nice and patient with my insurance company!

Best Walgreens in the area

I really like the one , I go to / Alot better selection and the pharmacy is always willing to help / I recommend , using this store /

Been a regular for 20 years, but something changed. Auto refills of important meds, I cannot afford to be without, were not only not ready on required date, the couldn't seem to get them (read, care enough to seek them) then they wouldn't transfer to a Walgreens that had them, much less check to see which Walgreens had them in stock. I moved to another Walgreens. They over ride your doctor's prescriptions, like shingles vaccine. They refuse to give them due to their policy. Who needs a pharmacy that thinks they know better than your personal doctor about your health?

Came here to fill my son's prescriptions after his urgent care visit only because I needed to grab photos I had printed as well. After an hour of waiting and never getting called, we finally checked out and went home to discover only one of the 2 prescriptions had been given to us. I called to see what the deal was and THEN was told they were out of stock of the antibiotic and they sent it to another location to be filled.... WHY WASN'T THIS BROUGHT TO MY ATTENTION BEFORE I LEFT THE STORE???

Terrible pharmacy. They are rude, unprofessional, and inconsistent. They recently filled a script for my husband and put the same medication in two separate bottle with two separate labels. When I went back to the pharmacy to have them correctly identify the pill, the pharmacist laughed it off and said, " someone just printed an extra label. If you read the side of the label, there is a description of the pill and you can see if it's the right one."
That would be great, if my husband wasn't taking this medication for vision loss.
I could go on with more stories about the pharmacy, but overall, I would recommend you DO NOT use them. You're just a number.

At 4:35pm my husband and I came through the drive thru. The women tending to us had absolutely no good customer service skills. She was very rude for no appearant reason. We were simply picking up some medicine.

They are one of the slowest pharmacy's I have ever seen. Never fails that if you drop off a prescription at 9am they tell you it'll be ready in a couple hours. Go back at 5:30 pm and it's not ready, give them 30 more minutes?? What's up with that? Yeah I'm a little frustrated, I gave them over 8 hours to fill one prescription and now I have to wait longer? That makes no sense why they lie to you. Market basket pharmacy is the best by far. Great staff, honest and always have your medicine ready and explains how the medicine works if you are new to it.

Waited on hold 30minutes. Lady at the pharmacy picked up and placed me back on hold. Then hung on me at 1:30pm for their lunch break. I just needed a refill and the auto system kept pushing me through. Horrible way to treat patients. Childish and lazy.

The absolute worst pharmacy. Always and I mean always out of medication. Always on back order. Will not be using these little buddies anymore.

The staff at this location is incredibly rude and unhelpful. I have had staff tell me that them losing prescriptions “really isn’t their problem”. Both doctor offices that we use in town have suggested that we swap locations because they have endless issues with this particular pharmacy. This pharmacy has filled incorrect medications, lost medications, and lost auto refills multiple times. Medications sometimes have to be “called in” multiple times, even though it is an electronic filling system. Typically you are find an hour wait, but it’s usually closer to six hours at a minimum. I have waited over a week to have medications filled. I absolutely would not recommend this pharmacy.

Every time we go here it seems to be an abnormal wait for our prescriptions that have been called in ahead of time and we are just trying to pick them, Today my wife went through the drive through to pick up an order that was completed over the weekend, I even received a call saying it was ready to pick up. My wife waited in the drive through for 30 mins and my youngest kid has hug bites all over her from there wait at walgreens, Walgreen from here on out has lost our business. Not happy with this.