Robinsons Hardware & Rental

I get my mowers and snow blower serviced at Robinson's in Framingham. They've always done great work and return the equipment quickly. They also clean it! I have them pick-up and drop-off which is huge since I don't have a truck. It costs a little extra but is worth it.

They even once picked up my girlfriend's grandparent's snow blower even though they are technically out of range. Now that's wanting to help!

The service department is knowledgeable and friendly. I bought my Honda mower here, and will continue to support them any way I can.

I have also rented a portable generator from the Hudson store when they didn't have it at Framingham, and they are just as awesome there!

I love supporting this small business because they are so focused on helping me. That's hard to find at big box stores.

Haven't come in a few years as didn't seem to have full shelves but I mist say they do now and have everything I need.. They also have cashiers as home depot and lowes no longer have.. I will now come here all thr time..

It's honestly so heartwarming and surprising that stores like this still exist. Jeff has been infinitely helpful and patiently offered so much of his time and expertise. Especially as first time homeowners with no family anywhere in New England, I can't describe how grateful and happy I am to have found this store so close our new home. Can't recommend them strongly enough for hardware, home improvement, diy, paint or rental needs. No more home depot or Lowe's for us!

Did I mention how much I like Jeff U and his team at Robinson's Hardware Framingham (Saxonville)? Always feel welcome when I walk in the door. Staff is extremely knowledgeable about a variety of home improvement tools and helpful fixes. Very well stocked. Jeff (co-owner) helped me pick out my latest generator (Honda) without overspending. How often does that happen? A gem of a store and team in my book.

If you’ve been following my reviews you know the best place to do business is where people are involved and like working with customers.

Robinsons Hardware is such a place.

Needed a Honda Generator after an online order with a national company failed to arrive.

Called Robinsons....someone pleasantly answered the phone and happily found Jeff who let me know how I could back order a generator or there was a similar generator in the store.

Was in the store in about an hour. Needed to wait just a few minutes....Jeff showed me the generator and made sure I understood what accessories were needed for my situation. No pressure.

Jeff then, in a matter of fact no nonsense manner, quickly setup the generator, added oil, and fuel, and explained how to start it.

We then went to the parking lot and started the generator.

Quickly loaded it into the car and was on my way.

In and out fast!

I hate to admit it but I messed up my lawn mower (over filled the oil). Robinsons has a services center and they were AMAZING! The fact that the longer the oil sits in the engine overflowing can cause more damage if not address quickly - their urgency was on the same page as me. The service guy was great and friendly and I hate that I did not get his name.

The price was reasonable and it really made me think why I go to a big box chain store when I can get great service in a smaller shop that has everything I need at similar prices.

I highly recommend this hardware / service store.

This place is amazing. The largest selection of snow blowers I have seen in Mass by far. They were able to deliver my new Honda same day. The day before we got 8" and I needed it! I will be going to this store more often as they carry an amazing selection of hardware was well. They also have a huge selection of Honda mowers. This should be your stop way before any big box store.

I have had a really good experience with their Hudson branch. My Honda Lawn mower broke and I took it there under warranty. Steve took care of the whole repair process with Honda and got everything done under warranty all by himself. Got it repaired and ready pretty soon. I expected atleast 1-1.5 months but got it back within 2-3 weeks time. Very satisfied.
I had got my mower online but it's probably better to buy from local store like Robinsons as they will prep it for you ready to start with engine oil and all chcecks

I just purchased a new Honda Lawnmower. Jeff the store owner worked with me to make sure I picked out the right one. Lots of choices but he spent the time with me and was patient with my questions. I will probably shop there more since the service is excellent and all the people are friendly.

Some of the workers are very nice. There is one older guy there , ( not sure if he owns it) He is very rude everytime I see him talking to customers. He should be a little more Courteous to customers.

Very friendly neighborhood hardware store. Their selection is amazing (so much stuff -- they have saved the day for me more than once!) Huge bonus is propane tank filling and small engine repair (snowblower, chainsaws, lawn mowers, etc). Pickup what you need for a Saturday project, and stop in next door at Lincoln Liquors for your post project celebratory craft brew.

Today I sent to buy a ladder at Robinsons. One of the associates, Christophe, assisted me and then offered to drop the ladder off at my home when I realized it wouldn't fit in my small SUV. He then used the ladder to change the battery of the garage fire alarm, almost 12 feet high. I tried to get him to take a small gratuity, given how much he had gone out of his way to help me, but he refused. I tried to insist, but he refused. It's associates like Christophe who make bring home the importance of supporting our locally-owned businesses, rather than the big-box stores. With so many bad things happening in the world lately, the kindness Christophe showed to me meant a lot.

A locally owned shop with great service and prices, and a knowledgeable staff. A venerable reminder of t he way things used to be. You can find help reasonably fast. (Do remember that waiting a bit to speak with a knowledgeable hardware person is an old tradition. Knowledge is expensive so in this case, instantaneous service is not a prime criterion, real service is.) Unlike the mega hardware places, you do not have to buy an entire bag of screws to get the one that you want.

This type of store deserves your support and in most cases is surprisingly competitive on price.They have items that the home depot does not carry, like calcium chloride melter (not a blend) in the middle of this record breaking blizzardy winter. Simply a great old fashioned real hardware store.

Great store. I'm a repeat customer and always know when I ask for advice or information on a product I can feel confident with their expertise and experience. Great price on propane too. They also do repairs and rentals which is good to know!

Staff couldn't be more helpful and kind about it! Tom Friedman, for one, is incredibly friendly, knowledgeable, and attentive to customers' needs. Two days before Christmas, and I called to see if they carried a tiny, stick-on clock. The young woman spent almost 10 minutes researching. No luck, but the effort and courtesy was exemplary....and usually I can get what I'm after!

Robinson’s is the type of gem that makes this city’s heart beat. This place has everything (and if by some weird occurrence they don’t have it they will get it or tell you where to go!) it’s family owned and run, with knowledgeable, happy and helpful staff (ask for Matt or Joe!) There’s no pressure, no upselling. Just hardworking folks who go above and beyond for their customers. I can’t say enough. Shop local, shop small!

AMAZING service!!! Jake came to our house on a Sunday morning to pick up our Honda generator which wasn't working properly and he brought it back by the end of the day Sunday all fixed and ready to go. We have never had any outfit do that!! They have now become our hardware store of choice

I have been to Robinsons Hardware Framingham on 4 different occasions , each time I received excellent service . They not only had exactly what I was looking for . But also took the time to explain the best way to use and maintain the items I purchased . A special thanks to Tom & Jeff . I am definitely a Satisfied Customer .

This is a great local hardware store. You get personal attention and good advice. Rental selection is very good. If they don't have something they're happy to order it.

Well stocked, friendly and knowledgeable staff