Cricket Wireless Authorized Retailer

Outstanding customer service from Warren Collins, at this Cricket Wireless location! He went the “miracle mile” to help resolve an issue that I was having, with my account. He actually cares about his customers, which makes this particular store even better than any of their competitors could ever wish to be. This is not my first time going to this Cricket store, either…. I’ve seen him help other customers get exactly what they came in for, as well.
If you want great cell phone service, along with the phone you really want…. I HIGHLY RECOMMEND THIS PARTICULAR LOCATION TO ALL.

They are always kind and helpful. Jacob took care of me and helped me solve a long time problem.
If you're not having service since the upgrades, you might not have a 5g tower by you like I don't. Not my 4g phone works and I can have conversions again! 🙂

This location has apparently gone under new management. The staff were incredibly friendly and thorough. They highlighted features off their various phones and really tried to find the right one for me. Only negative was they were running a little low due to a busy week. More phones were coming back in so I am definitely going back to upgrade.

Lathian was great. Very helpful and did a great job of transferring pooh phones and taking care of us.

Brandon at Harrison office is always so helpful and knowledgeable I appreciate him

Great good service. Helpfully

Had a lot of spam apps on my phone. Brandon and Lathain cleaned it up for me!

GREAT SERVICE! MATT WAS VERY HELPFUL AND GOT US ALL SET UP VERY QUICKLY AND PROFESSIONALLY. THANK YOU.

Staff at the 10th and Douglas store are very friendly. Great service!

Great customer service. Very knowledgeable and helpful!

Salesman was very friendly and very helpful. He was very aware safety measures. He wore a mask the whole time i was there. customers were required to wear a mask also. It was all really professional.

My experience so far is really good. You don't have a surprise on your phone bill there's no extra charges and I do get pretty good service although I will say the service is not the best. I was Verizon before and my monthly bill was extremely high for two phones my one phone is 55 and I'm pretty sure if I bring my boyfriend and it's only going to be 80 it is always the same . The only thing I could say other than that is that I really don't like my voicemail doesn't work great but I think it's my phone.price no surprise tax or anything of that nature. I had their app and I thought the boys home features were great I would have kept it that my phone didn't have enough space and that was really on me hoping to get a different phone soon then I'll be able to make it better accurate review 👌👍

Sam was very helpful. After encountering some difficulty with online activation, she was extremely patient and got the issue taken care of for me.

Long story, My wife and myself decided to get a new phone for her, it was 6:38 pm, when we got to cricket Matt was there by himself, we knew what we wanted and we have been through the process before, we always use progressive leasing when we purchase phones from cricket, its so much easier, he helped us through the process and didn't rush us out the door. He took the time to make sure everything went smooth and made our experience there stress free, even while dealing with another customer who came in after us. we left at about 7:10 pm thanked us for coming in with a smile. Great service, highly recommend.

Kayla was so nice and helpful. I had my phone for years and she helped me learn and set up my new device. Everyone should go to Cricket and ask for Kayla!

I switched from Straightalk to Cricket this Saturday. I already have better service! So thankful 👍 The two people who helped me are Brandon & Diana at the Harrison location next to Roma. Both very sweet & made the switch stress free. Thank you, thank you! Also while I was there an older gentleman came in & had some questions that some would’ve maybe found “silly” or “common sense” but Diana was so patient & respectful with him, truly with a good, kind attitude. That made a big impression on me. Give that lady a raise asap!

Very friendly and helpful staff.

Great employees

Service was great!!

10 outta 10 across the board! Stop in and see how much you can save!