AutoZone Auto Parts

Shout out to middletown Auto Zone. My battery previously purchased from them did not seem to have the cranking power it should. They checked purchase date,and battery then replaced it free of charge. No hassle. Just backed their product and work.

The workers were quick and attentive. Mario laid out in the cold weather to help me get parts for my car installed and kept working until we found a solution. Great place for service!

Stopped in today just for some new windshield wipers. I never asked a question. The guys saw what I was looking for and grabbed the wipers they recommended and as I was paying they removed old wipers and had new ones on before I walked out the door. I never planned on that. Solid guys and customer service.

Very nice and friendly staff. They checked my battery (which was bad) and quickly installed a new one for me!

The Specialist who work at AutoZone always go out of their way to help me feel good about checking my car problem out, it's not the end of the car lol

Jackson and Cole are 2 amazing individuals. My wife and daughter, who were visiting from out of down couldn’t start their car…later to find out it was a dead battery. With nowhere to go and knowing nobody, she called the store for a jump. Not a normal service, they didn’t hesitate to come to her stranded location and jumped her. Once back at the store, she purchased a new battery that they happily installed. As it was so hot outside, they provided cold bottled waters. To say they provided amazing hospitality during a stressful time is an understatement. Cole and Jackson communicated frequently with each other to ensure the store was serving its other customers but also made my wife and daughter a priority. Amazing customer service was provided by both, but more amazing was the compassion and care they showed my wife and daughter. I was not with them and was in another state, but Cole and Jackson treated my wife and daughter like family! 2 amazing individuals who are shining lights for Autozone. Can’t thank them enough and will always support Autozone based on this experience.

The team was super helpful. Tested my battery system and helped me with replacement battery for my vehicle.

Great customer service, Londo was very helpful with a recent battery issue I had. He went above and beyond. The other employees are always willing to help and are much appreciated!

I think I will solidly be an auto zone customer for life. Went to change out my headlight bulbs and the old ones were being a little wonky about coming out. Allen(sp?) was great to give me some pointers and they were swapped out in no time. As always great customer service.

I came in needing to purchase a new headlight bulb. Tony and Butch were extremely helpful with getting me the right bulb and even replaced it for me – in the rain. I can't thank them enough for their kindness.

If I could give more stars, I would. I had an amazing experience with Kevin C, he's a manager here. I was highly impressed with his knowledge, passion, patience, and customer service skills! He knew so much, I learned a lot, I even asked him "How long have you been doing this?' (expecting him to say my whole life) and he said 2 years! I was super shocked, he even said 2 years ago he couldn't change an oil. That shows how passionate he is about his job and a hard of a worker he is! Kevin needs a raise!!!! I will not go anywhere else now. Thanks again Kevin!

I went to get a new battery and while changing it we noticed there was a lot of corrosion that destroyed some of the surrounding parts. The manager and staff member were both very helpful and went above and beyond to help me with the issue, in a timely fashion. I was very satisfied with the customer service offered.

I've been having issues with the battery that I bought from Autozone. Took the battery up to the store to have it recharged and was told it wasn't holding a charge. The individuals working there were very courteous and professional. Josh, the store manager, even took the time to bring the new battery to my house and help me install it. A++++!!

Had problem selecting and installing new wiper blades. The lady behind the counter selected the correct wipers and had then installed in less then 5 minutes. Didn't make me feel like a dummy. She was very helpful and courteous. You've got a great employee there.

Had issues getting my car started so I got a jump and came to get the battery tested. They were very busy but the staff was very patient and knowledgeable. They tested it and it was definitely dead. I expected to have to wait a while to get it replaced but Edgar got it swapped out super fast and I was on my way in no time!

Definitely will come back!

Definitely recommend. My battery died for the second time today while I was at work so after getting it jumped, I headed here to get a new battery.

Mo and Edgar were great about getting my new battery installed quickly and providing amazing customer service. Will be my first choice when I need an auto store again.

The manager of this Auto Zone was extremely nice and helpful. Climbing up on tow truck to test the alternator / battery on my 71 Olds. Found a shorted out wire. I bought the repair wire and connectors and car was fixed on site. Manager would not accept my monetary appreciation offer. Super nice guy !

Amazing customer service! Kevin helped me on 7/22/21 simultaneously with another customer. Great multitasking skills and he was thorough, knowledgeable, and efficient. He went above and beyond his job duties!

I will admit that I don’t often leave customer reviews, and I don’t know much about cars, but I would like to share my very positive experience at AutoZone on Shelbyville Road. After three full days of driving from California to Kentucky, one of my headlights had burnt out. On 05/27/2022, I visited the AutoZone store on Shelbyville Road and received outstanding customer service from Kevin C. Not only did Kevin sell me the correct part, he went the extra mile to install the new headlight in my vehicle (during a rainstorm and nearly dark). I am extremely grateful for Kevin’s assistance and expertise, and I will not forget how he went above and beyond to help me. Thank you, Kevin; the world needs more people like you.

I'm in the store at least twice a week and I have always been waited on in a timely manner most every one that works there are knowledgeable about their jobs and quick to help you find what you need for whatever your project it might be.