ATD Computers

My PC stopped powering on all of a sudden, and after a certain big chain electronic store with the bright yellow-blue logo failing to troubleshoot my PC over the past week, I was really at a loss. Went to the internet and found lots of recommendations for ATD, I decided to drive over to give it a shot.
Walk in an hour before closing and was greeted by Abhi. I originally expected to drop off the PC for a few days for the diagnostic, but Abhi decided to open the case for an initial assessment. He quickly realized the issue was overheating due to a failing cooler/fan, and offered to simply do a swap at the spot. After a quick installation, the PC booted. He did a final checkup before I took the PC home, and it's now working perfectly fine. Abhi was very knowledgeable and professional, explaining the steps and details as he worked, and he saved me so much time and money, for the big chain store supposed the motherboard was fried and suggested me to buy a brand new system.
Thanks ATD!

Did a good job fixing my computer and even gave us an upgrade with it.

Came here as a new pc builder. My man abi was patient and professional got me everything I needed. Definitely recommended 👌

The guys at ADT's service department did a great job! I live out of state and needed to have a service call for a remote worker in the Charlotte area. After calling around, we decided to go with ADT computers. The service request was performed quickly, was very affordable and the communications with service manager was great. I would recommend ADT Computers to anyone in the Charlotte area!

Tyler was amazing help! The service I received was immaculate and easily described to a novice such as myself. He wanted to explain more than just go after my wallet. All my questions were answered in the most professional way. I would highly recommend this place for any novice or expert!

Cale was EXTREMELY helpful and put together a PC build that could run the games that I wanted. When I had some trouble with my PC not too long after, I brought it in and Cale was able to quickly diagnose the issue and fix it, and my PC is back to working wonderfully!

Very Nice, Knowledgeable people. I love to shop here.

Don't expect any great deals on hardware; and even though its no "Micro Center," it's certainly the best store in Charlotte for PC enthusiasts. Their service department has definitely saved my a** a few times too!

Overall great experience! Customer service was top notch. Staff was very helpful and had customer's best interest in mind. I had some issues with my custom PC build. I brought it in and they were able to pin point the exact issue within the same day. I highly recommend ATD Computers.

Nice staff as well as DIVERSE. I love that. Guys know their stuff. My mobo needed a BIOS update and they knocked it out within 30 minutes. Selection is pretty good too. Nicely laid out sections, easy to find what you need.

Its great to see a computer store like this in Charlotte. Other citys have the convenience of stores like tiger-direct and micro-center. This store was great, they have all the newest hardware and plenty of parts to build your own rig. Customer service was great and I could tell that they knew what they were talking about. A lot of repairs stores Ive been to in the Charlotte area have no idea what they are talking about. Although i work on my own computer I wouldn't hesitate to ask them for advise. Keep it up!

This place is awesome. The people there are knowledgeable and very helpful. I'll never bill my own gaming rig again, they helped me pick out the parts that I wanted and put it all together for less than what it would've cost to order and ship everything from the Internet.

I love this place. My roommate and I both have purchased items in the store. Doug has been very helpful ever time I have visited. Today, we dropped a computer off with a bad motherboard around 1pm. They said they would try to get it done by the end of the day. They replaced the motherboard and even stayed 30 minutes after close to finish it up.

Great service and good selection of pc parts. The people who work here are knowledgable and friendly. They carry PSUs, motherboards, hard drives, graphics cards, cases, monitors, etc, and sell Ethernet cable by the foot. They've also got security system parts.

In the land of console wars the pc will always reign Supreme. However the price you pay is a high one. ATD is your knight in shinning armor. They are there to help you find anything you need at the best possible price! Helpful staff, great prices, and a wide selection of products. 11/10 would sell my soul to be a pc gamer again!

These guys were great to me! My desktop has been acting up since October and driving me insane because I could not figure out what was wrong. I called and asked if they could help me out and they told me to go ahead and bring it in. When I did they hooked it up to a monitor while I was standing there and the guy who helped me out listened and was extremely polite!! He told me what he thought it might be and said he'd run tests and call me back! Also, my computer is a bit old and was running Vista and when I told him I wanted to upgrade he offered to do it for me- AND they have windows 7 cheaper than other places! They've been great

This is an update...2 yrs later (2018)... Well my MacAir is fried and my data is stuck on a dead computer. Apple...made an appointment for me with a contracted Apple dealer...$75 to diagnose BUT goes towards the repair. $129-$149 PLUS $79 for 1 Terabyte storage to transfer...I can't bring my own storage.

CALLED ATD...

They still have refurbished laptops for $250. They were so nice and helpful. I spoke with Sales and then Repair. $59 to pull my files from dead Mac AND I could bring my own storage!!

I wanted to update my post because I truly believe in consistency. I've never met the owner of this mom & pop shop but I always believe employees are a reflection of the owner and management.

2 years later...still professional...still empathetic with my problem and still make good recommendations using words I can understand. They don't make you feel used, abused or that you need to take a shower to get the salesperson slime off you.

I still highly recommend this company. They do carry a lot of electronics that are not laptop or desktops...

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It's very hard to find anyone to work on your computer that you can trust. When you have a problem it's like diagnosing a noise in your car...all technicians have their own theory or methods for narrowing down the problem. Sometimes it takes time to find the bug causing the issue.

I bought a refurbished laptop for a fantastic price and they loaded it with everything from spyware to the best software programs I could use for my business. I have had a few problems...just like buying a used car...you don't know what's under the hood or how it was maintained. ATD helped me understand everything. ALL is good again...

I've been very pleased and have referred others who also have never had any issues. ATD is a hidden gem in Charlotte that I would not have found without a recommendation from my computer elves at PC Crises...another fantastic computer repair shop in Cornelius.

I felt like I had to write something because some of the reviews were just ridiculous. How do people buy something and not figure out it's used until they get home?? Not repaired on time? That's like asking a doctor when you'll feel better. Of course those of us who use our computers for work lose money during a repair. You're not unique. I also lose money when my car is in the shop. (It's part of life.) People have no common sense, logic or patience. ATD has been very reliable and helpful for me. That's my two cents...

I recently built a new computer but was having a bsod error. I took it too them and they took care of the problem in a very timely manner. They are very friendly and are passionate and knowledgeable about what they do. The computer repair department is a blessing in disguise would definitely go again for any future problems.

Regularly use this place for business purchases, and have used for personal purchases as well. Atd Computers is one of the only computer hardware stores in Charlotte and they have a great selection of items. They even have refurbished systems ready to go for a good price, and some other things, such as computer components and business networking equipment, you otherwise could only get online. A great store with super nice and k knowledgeable staff. Highly recommended for pc parts and electronics!

The people are friendly. It sells PC parts, laptops, and PCs. I went to buy PC parts and the stock they have is good. Nothing fancy, just the essentials. I wouldn't go there with a specific part in mind but with an open choice.