InMotion

Bought noise-canceling headphones which worked very well. Salesperson was helpful although a little distracted.

Sept2022: 3⭐: I stopped by this location to check out the item on the "must have" sign. I didn't think it was a good quality item, so stopped to pull up reviews online. I felt there were more negative ones than positive ones, so I glanced at the Google reviews too. I thought it would be best if I passed on this particular wanted item. The store was orderly and clean. There were customers in the store at the time I visited this location.

Istore is Such a scam of a business no easy return policy. There only airport locations are pass security so returning product to the physical store is impossible with an airline ticket. Massachusetts consumer protection law is being violated and Massport who leases the property to them is aware of the fraudulent activity.

When I bought my item, the register rang up a price $15 higher than the sticker price on the item. When I asked the sales clerk to honor the sticker price, he said he was new and didn't know how, so I either had to pay the inflated price or not buy the item. When I tried to return the item a few days later, I was told by another sales clerk that the item wasn't returnable, even though the first sales clerk explicitly told me it was when I bought it. I won't shop here again.

Complete scam. I forgot my computer charger last week, so I bought one at #Logan. The employee at #InMotion took it out of the case and had me test it. It worked in the store. He kept the packaging. But it wouldn’t work on the plane at all. When I tried to return it the next week, I was told that since it worked ON THE GROUND, I couldn’t return the device I had bought at the airport. Also, I didn’t have the packaging, so I couldn’t return it for that reason as well.