Westlake Ace Hardware

Always have what I need. Employees very friendly and helpful. Much better than going to a big box store where I wander from aisle to aisle looking for someone who works there. This is my go to

So friendly and eager to help. We really like our local walk-to hardware store. Most bought: Deer and mosquito repellent, specialty lightbulbs (like under the microwave), yard tools, and hummingbird juice.

I came into Westlake Ace Hardware with my assistance dog and it was one of the most helpful and welcoming experiences I've had. Everyone was super nice and offered to arrange to get my items take to my car for me. I was greeted right away and the service was really fast as well. I'm so happy I went there. I never felt slighted or unwelcome. What a great experience!!! :)

There's always someone around willing to answer any questions or point me in the right direction. Everyone is friendly and the store is never too crowded. LOVE this place!!

What an unbelievably helpful store. Ask for Shelby. He's one of the managers. He's passionate about trying to help his customers. This is the best hardware store I've ever visited. They've made a loyal customer out of me!

Ordered something online, went into pick it up, out the door. Pleasant customer service e all around.when I need something for the house,you bet I'll be back!

I was pleasantly surprised they had everything I needed to finish one of my projects. I didnt even check ahead of time and they had everything I needed to prepare and clear coat some raw aluminum parts. The staff is always super helpful and friendly, except that guy that didnt say hi to me when I said hi.

Not only do they have almost anything you’d need for your home renovation project, but the staff was knowledgeable and helpful. Even though we came half hour before closing and asked for paint samples, they got it for us and didn’t rush us. My mom now thinks it then as her home renovation consultants.

This the place to go. Local, clean, huge collection of hardware and great customer service.

Nice neighborhood hardware store. Employees are very informative

I don't go here a whole lot, but when I do they always have what I need and at decent prices. Most recently we bought sleds for the snow that never came LOL, before that a leaf blower, sand for our toddlers toy box, a few other things. Never had a problem, always friendly and helpful staff.

Love this smaller hardware store they have a little of everything. Staff is extremely helpful, knowledgable, nice and no contact pick is available still if you want it. They have rewards app which gives you coupons. Highly recommend them
Great variety of Plants for Summer.

I was helped promptly by the lady at the paint section. She helped me order an out of stock item online and then took me to all the sections I needed in the store. She was very friendly and very helpful. I bought half a dozen assorted items I needed at decent prices and was in and out within 20 minutes. I had a wonderful experience and I'm super happy to support a business known for ethical practices!

This is a great hardware store serving the Maryland Heights community. They may not have all the stuff like Home Depot / Lowes, but they have enough of the essentials that I can make a quick run by here to get what I need.

For example, I once needed a random bolt, washer and nut to replace the ones broken from a package I received. I found it here. Not only that, I asked someone to help me find it because I was unfamiliar with the system. They did a great job and was very friendly.

I must mention again how friendly the store is. It makes a big difference, and I try to buy what I need here when I can. The prices are also competitive with the big stores too.

I needed to get a couple spare keys made for our cars. The older key was no problem but the newer key, I assumed required the dealership to make since its contained the anti-theft chip. The Ford Dealership was going to charge me nearly $300 and needed my car for 1/2 a day to do the work!

In passing, I mentioned this to the Ace Hardware employee and she very politely told me they could do it! She took my information and within 3 days, I received a call from their GM, Joe, who told me he had my key and when I could bring the car by for him to do the work?

On the morning I was free, I stopped by in the 98 degree heat and with a smile, Joe had me all set up in the store to make the key and out on the parking lot to program it to my car. Within 10 minutes I was back on the road to work!

What was even more amazing, was the entire cost (including a new battery for my key fob that they put in for me) was less than hundred dollars before tax!

Amazing! Go by and see your local Ace Hardware. You will not be disappointed. thx Mark

I shop here all the time...
If you want to test employees knowledge,just act not knowing parts name but describe what you think will work ..
100% of time attendees are like walking handbook...
They will tell you isle # and L or R of isle...and if you still give look of lost ..they will walk w you to parts you can use or products.
This is friendly place...

This is my neighborhood hardware store. The service is always EXCELLENT and the kids love the complimentary popcorn. Prices are usually better than big box. Excellent service, larger than expected selection and thorough guidance make this store worth it. I will definitely continue to shop here.

I had to wait a little bit as I was picking up a very large order of window screens. Every single person that walked by me while I waited made sure to ask if I was being helped or needed anything. Very good customer service and fantastic employees. Thank you for all your hard work and kindness!

Well organized, nice people, clean, great service,I like it

Very nicely laid out hardware store with a lot of different items that you would not normally find in a regular hardware store. Check their markdown area they have 5 huge tables of items that they're trying to move out at a very low price.
Lots of help, still a great place to shop.