Walgreens

Mary and Kate in Pharmacy are simply the BEST! Proactive and highly efficient with wonderful personalities as well! It was a nightmare for me to register on line for the COVID-19 vaccine and not only was I frustrated but I was nervous as well! My cousin told me to get the Moderna or Pfizer only, he is a biochemist. Mary answered all my questions over the phone to put me at ease, while Kate performed my jab and consoled me while cried looking at the needle! What a wonderful dual!

One of the best Walgreens I've been to. Convenient location, friendly service, and they have more than I'd typically expect from a drug store.

We went here to get some photos printed. Rachel was super helpful and made sure we got our photos taken and printed on time.

This place is awesome got my son vaccinated there a few months ago

I've been to this Walgreens a few times and it neither impresses nor bothers me.

adequate pharmacy experience

This Walgreens facility used to be MUCH better. They had a manager named Lavona that was friendly and dedicated to the employees and customers. Unfortunately, she was transferred and the positive vibes went right out the door with her. There are still some good employees, but the happiness that was once common is no longer there.

Night staff are nice, the ones are in the morning are not so much, terrible photo border cuts with an attitude.

This pharmacy is atrocious and incompetent. I had two prescriptions that needed to be filled on Thursday. I spoke to the PHARMACIST. She assured me both would be there FRIDAY. Went to pick them up on Sunday and neither were there. I am out of my medication (and a lapse in it can cause dangerous side effects). The pharmacist did not let me know that the medication was not in stock on Friday, as she said. If she would have told me the prescription could not be filled, I would have had my doctors office send the non-transferable prescription to another pharmacy or location. This is something that cannot be accomplished on the weekend. She was nonchalant, non-apologetic and could care less about the harm she caused.

This has also happened on several occasions with my 2 year old son’s medications, who has a rare disease.

Be prepared for them to not fill your prescriptions when they say then will and horrendous customer service. Their lines are always long and simple tasks and common courtesy are foreign to them.

I am absolutely done with this place. Do better for your patients. People depend on receiving their medication when you say you will have it.

ABSOLUTE WORST PHARMACY. As a prescriber, I was on hold for 45 minutes, and when I expressed my frustration for the unacceptable hold time, the clerk argued with me saying “no you weren’t on hold that long” and then hung up on me…. Completely incompetent, rude and absolutely disappointed in this Walgreens location. Based on other poor reviews, you would think they would start restructuring their pharmacy. Go ANYWHERE else but here for your pharmaceutical needs.

This pharmacy has the longest wait times ever. I have waited in line in the store for over an hour, i don’t even try with the drive thru anymore. The techs and pharmacists are generally nice, but never seem to care that I have been waiting (often standing) for unacceptable amounts of time.

Currently as i’m typing this, i’ve been on hold for 43+ minutes because one of my prescriptions was flagged on the app.

In addition to the wait times, I have had multiple experiences where there’s some question about the prescription and the pharmacy claims to have reached out to the prescriber, but my doctors office never had record.

The last time I had this happen, I asked the tech if I should call my doctor and she assured me i did not have to take action. After a week of no updates I called my doctor and they had no record of them calling. After this, it took another week to sort out the RX, and I waited almost a full 4 weeks total.

As a chronically i’ll person, i know pharmacies can be a headache. But this store has something fundamentally wrong with the way they operate considering all of the reviews.

I would not be leaving a review if this hadn’t happened multiple times in the recent past, and if i wasn’t already sitting around waiting on hold.

I made an appointment for a covid PCR test at 6:30 in the morning for 2:30 that afternoon and received a confirmation at 6:50 a.m. waited in the Drive-Thru for 20 minutes before I was told that they were waiting for my insurance to process the claim. When I asked how much longer it would be, there was another 5-minute wait and then I was told that their system is down so they can't do anything. I don't know if this is a Walgreens problem all together or maybe just this store, but this is the third time I've scheduled a covid test that they didn't have documented despite my confirmations.

Getting a call through to the pharmacy is impossible! Everyone is busy and that’s understandable but dispensing medications is a service that requires service to customers when they have a problem with a prescription. How does that occur if calls aren’t answered?