AutoZone Auto Parts

I had a headlight out so I went to AutoZone and had the best service! The gal that helped me(Sorry, I forgot your name) assessed it and I only needed a bulb replaced. Paid for it, she installed it, and fixed it! I'm so grateful to her as I'm disabled and she gave me such relief and peace of mind. Thank you to her and AutoZone for always being so kind and helpful!!

Had to do brake pad change, which changed to pads n rotors, which also led to a caliper replacement. Initially went to the store, Brie was helpful and professional. But after the problems escalated, I had to call Brie like 600 times because of my various issues… Including having no other vehicle and had to get back together to go to work.
She was awesome throughout it all! With their delivery deal ( twice in an hour because i had to add to it), they saved my bacon!
They were a good store to begin with, now i will only go there for auto parts needs.
Thank you!

I had a great experience here yesterday. Noel was so efficient in looking up and pulling the parts that I needed. He was friendly and helpful.
They had numerous brands and versions of the things I came for in stock, and I was out of there with parts for an oil change and brake job on two different vehicles in 10 minutes.
Thanks Noel!

All autoparts store experiences are dependent on the counter person one encounters
was an excellent employee, polite, enthusiastic, efficient & helpful A#1

Greeted at the door. They helped me find my part and let me know that I'd need a specialty tool that they could rent to me. Would definitely return.

Always a good experience. The staff are always helpful and knowledgeable about parts I need for my car.

After going to Oreillys in Plano to check my lawnmower battery they were selling me a new battery already. So I decided to get a second opinion and brought it here. Louis the store manager took my battery and actually charged it. He was really friendly and had really great customer service. Welcome to the neighborhood by the way Louis. After picking up the battery Aldo told me that the battery was really good and that I didn't needed to buy a new one. That was true once I put the battery it turned on right away. The battery is really strong and didn't needed to get one. Thank you guys for actually helping me out and not just rushing on selling me another one like Oreillys tried to do.

Very helpful when asking questions about any parts I need for my vehicle. Very friendly

Lewis, Noel, & Aldo always try to do what they can to get the job done.

Very nice and knowledgeable although they weren't too sure about an oil filter I may need for for my vehicle. Apparently the Chevy Trax uses 2 different oil filters.

I went in for a battery change and was helped by a delightful young woman named Carmen. She was very helpful! I would recommend this store to anyone in Plano.

Great customer service, knowledgeable staff.

Store manager was patient and very knowledgeable.

Brianne is an amazing asset to your company. She knows what she is doing and is extremely helpful every time I visit! It's almost like it used to be: knowledgeable staff behind the products that you sell. I will return to this store more often!

Workers rotate out alot. But great service. I own a 20 yr old SUV they carry most of the parts. every other store is 2 - 5 day orders

I love this particular auto zone. They are super patient when you're trying to figure out details of things you need and also just as helpful making sure you're you're not forgetting anything. If it seems like you don't have the right items they'll suggest additional items at the best price

10/10 I am a fan of this and only this Autozone. Their personnel are the most helpful service reps I’ve encountered across any Autozone store. Noel helped me after a frustrating encounter with a different Autozone and was EXTREMELY patient throughout the process. Would definitely recommend a raise!!

Staff were knowledgeable about the products. Prices were great and checkout was swift.

My engine light came on and I took my car there so they could check it for free .. people there are very friendly and helpful

My go to place for car parts. Reasonably priced.