Michaels

Normally my wife has to force me to go into Michaels as there's not a lot there that interests me. But, when I have been there, the store is well organized, clean and the staff very helpful. I

The cashier checked us out and grabbed our pickup order with a smile :) He was lovely and efficient! Thank you!

Recently had one of my pick up orders stolen by someone. (Gota love the Holidays!). There was a bit if a misunderstanding between myself and the staff when I called the store. I decided to go into the store and I was extremely impressed by how the Office Manager and Store Manager handled my particular problem. A++

All I did was use her access point here at this particular time, however the experience is made very easy and glad I was able to do my transaction without any issue. I have gotten all of my work framed here from 11x14 up to 20 by 24, and I have never had an issue with the quality of their work. If you are looking for a good framing job, I would recommend the Michaels in Rochester road and Avon.

I always find everything I need to do crafts, and they have very good prices.

Nice people good place to get your craft stuff

Love thos place. They have all the crafts you need and some very unusual and unique ones as well.

This store is in Rochester hills and is in a convenient location. The store is huge with variety of crafts and storage supplies and many more areas of arts. I got treasure boxes for my kids to use as storage. They love it. Also bought some paint supplies. The store is nicely kept. The aisles are neatly kept and not crowded. The staff is also super nice.

Great selection and good prices

Sales staff were very helpful...went out of their way. They have great supplies for just about any craft. I'm excited to start a solar system project for my husband's classroom.

Great store with a big variety of items for different activities/hobbies. Unfortunately they didn't had the metal models I was looking for, but the staff there was super kind to point me in the right direction (different store 🤫).

Needed a frame and got 2 for the price of one! They have nice frames.

This place always has something that my kids want to bring home. Lol. And that is a good thing because these things are not electronics. They carry professional caliber of acrylic paints and professional quality markers. These will set you back few pennies but always look for the 50% coupon that you will find weekly in you newspaper. The staff in the Rochester Hills store is always friendly, knowledgeable and extremely helpful.

Good help and lots of crafting options. If you sign up for rewards or emails there's really good coupons about every two weeks. This store is fairly large.

I have been shopping at this Michael's for five years now and tonight I had the best experience there because of one of their employees, Violet. After just leaving a different store where I received very poor customer service, I was feeling pretty burnt out with my evening and being out shopping. Seeing Violet interacting with customers at the checkout, and sharing her cheerful personality with not only the family with young children in front of me, but also with me when it was my turn to have my items ringed up, made me feel so much better, and my prior poor experience at the other store all melted away. Violet is patient, kind, friendly, out-going, and such a wonderful person to serve on the Michael's team. I don't write reviews often, but this one was very deserved. I have always loved this store (especially when the Fall/Halloween seasonal items are out!), but because of Violet now I love it even more. Such a beautiful person, inside and out! And a wonderful location to stay loyal to (even though I now live 2 miles away from a different Michael's!) 5 stars all the way!

Very happy with the way Michaels is handling the COVID-19 social distancing. Very efficient store curb side pick up. Was also inside the store for a few minutes and was well maintained with all associates practicing social distancing and good hygiene with masks

Management is fantastic. Customer satisfaction seems to be paramount. I had an issue with a BOPUIS order and they went beyond anything I would've expected to make me happy. Thank you Rochester Hills Michael's!

Had a 50 % off almost everything. Even the really overpriced stuff. It was definitely the day to go. They usually have everything I need for my projects unless it's sold out. They are also super friendly and helpful.

One of the best craft and art store. They have real good supplies. They have like everything from school project stuff , baking, art needs, photo frames, etc. They have got it all. Remember to register as member and get a pretty decent discount

Came here for some Christmas shopping and had a ton of questions and staff was more than accomodating. Im not an arts and crafts person, so i appreciate the patience and helpfulness of multiple employees during a busy Black Friday weekend. When I came in recently to return a photo album thr girls at the counter were smiling and quick to refund my purchase. No hassle and no questions asked...i will be back in the future because of the friendly treatment.