Westlake Ace Hardware

Clean store with good service. Helpful

Drew is a huge help and time saver when I'm in the store ,I appreciate the time he takes to make sure I have what I need to complete my project ,thank you sir

Received a friendly greeting as I arrived in the store. There was a specific item I was looking for, so to save time I asked the cashier where I might find the part. She directed me to the asile then said she'd have an associate meet me there for assistance.
An associate promptly arrived, I showed him the part I had brought in for replacement, and he led me to another aisle where he helped me find exactly what I needed!
This store always has friendly, helpful, knowledgable associates willing to give great customer service.
Their prices might be a little higher than big box stores, but they carry a larger variety of "hardware-type" items and you get personal treatment & help. In these days of the majority of big-box-store associates acting as if you're an interruption to their work rather than the reason for it, this personal service is worth the price.

Started a new project that I needed to stay and I did not have the stains. So I went to a Scott stain and brushes and they were much cheaper.

Have the items the big chains don't carry. We did notice everyone there was like us, 60+ years old. Beautiful flowers and plants out front.

Past experiences were not the most favorable. Today was an extremely enjoyable experience.
Great staff assistance and friendly.
It felt like they cared I was there.

WESTLAKES HAS BEEN HERE A LONG TIME AND I HOPE THEY STAY HERE A LONG TIME MORE THEY HAVE ALOT OF STUFF THAT YA NEED AND ALOT OF STUFF YA WANT TO COPY A KEY THEY A REAL NICE UP TO DATE KEY MACHINE WORKS REALLY GOOD NO MORE GOING BACK 3 OR 4 TIMES CUZ THE KEY DIDNT WORK 1ST TIME EVERY TIME IM LOOKIG FORWARD TO TRYING OUT THIER BRAND NEW KNIFE SHARPER LASAR GUIDED YES ILL GO BACK

I can usually find what I need on my own, but if not, I find a nice employee that's always willing to to guide me to the items I want , Always Helpful and I leave Westlake with my items in hand. 10 stars for the Customer Service and Checkouts Too.

Ive been coming here my whole life. I dont remember a time that westlakes wasnt here. I will continue to shop here even if i could get something cheaper somewhere else, because i hate to see places like this go out of business. I will support them over wal mart every time. Not to mention, the overall atmosphere of the place is just more homey and welcoming than some of the other places.

Shopped here since 1991. Helpful,friendly and polite employees. Quality merchandise and usually great sales!

The General Manager, at the Moberly store, Drew, went above & beyond to get me the item I needed. He also kept in frequent contact , emailing me with updates. Staff members are very friendly & close by to help with any needs you may have.. All around EXCELLENT customer service !

Always very helpful and they seem to have those hardware items that are hard to find anywhere else

This place came in clutch with one plug left and I got it. Thank you for the help finding it

Helpful employees when you're not sure what parts you need. They can and will usually help

Helpful staff and great prices even cheaper on some things than Lowes and Walmart I really like going here.

Amazing restroom experience- didn't expect the free toilet sushi! 😋

Always love my smaller town feeling hardware store. The employees here should get 10 stars, always helpful and courteous. Something Lowes really lacks !

Had Just what I wanted, this is # 1 in the Nation, I am from the Great State of Tennessee, came to town for a short stay, everyone that see this, you will Love it as well

Always have the items I need that other big chain stores don't carry. Very helpful staff.

Called to get help on whether they had a product. Manager was responsive and took care of me. Even assisted with loading in my vehicle.