St. Cyr Pool & Spa

Never in my life have experienced AMAZING customer service regarding HVAC. Nate was here for several hours -overtime-making sure everything was working properly. He was extremely knowledgeable, patient with explanations, and incredibly professional beyond his years. He’s a credit to Heritage-I have been a customer for a few years now but this has cemented the relationship. Highly recommend!!

Been with Cyr pool for years. They are so professional and always do great job with closing and openings. I have had Jonathan MaRobbie do work on my pool several times, and he is awesome. Happy customer!

Went great! Pool was opened and clear by the time I got home from work!

St. Cyr always does a great job helping me get my pool ready for summer. The maintenance crew that installed my new salt chlorine generator did a great job.

I would like to say that the young man from your company, Damien Bradley, was one of the nicest technicians I have ever had. He not only worked quickly while he explained everything to me, but seemed to enjoy his job. I would recommend him to anyone. He left the area just as he found it and me understanding my spa much better.

We had a very bad leak at our pool and Steve was able to get us on the calendar the very next day. Johnathan was on time, very professional, and was able to reroute the piping so that we ran an existing zone twice rather than losing the zone entirely. Would highly recommend St. Cyr!

Highly recommend. Nancy answered all my questions, provided multiple PDFs etc on request. Orientation was great. Super friendly sales and service!
Highly recommend St Cyr and 0 regrets so far on our hot tub purchase!

Danny was phenomenal as always! He constantly goes above and beyond eve eh time. He is one of the reasons we will always use St Cyr in Hampstead.

I had St. Cyr Pool & Spa close my pool this year for the first time. The technicians arrived even earlier than expected. I was notified prior to their early arrival and confirmed that it would be OK. They were professional, courteous, and went to work immediately. They addressed all of my concerns and had great answers for every one of my questions. They flawlessly, executed the closing of my pool, as well as the installation of a new pool cover which required significant adjustment and tweaking to get it to fit perfectly. I was extremely happy with the service they provided, and the quality of the work performed by Jonathan and Jeff .

I first touched base with Steve regarding adding an external timer to my Aqua Plus system - it was a pump option. I then touched base with Brandon - his idea was to update the Aqua Plus to the Omni and ultimately that was our decision.

What incredible customer service! The tech clearly knows his stuff. Am in awe how clean he got the tub.

Jonathan was super conscientious and did a very thorough job repairing our spa. 5 star service.

Pool opening April 22 2024. Thank you Jonathan McRobbie. What a smooth opening and very professional and pleasant. Alex C.

Danny was very professional and did a great job. Appreciate the text notification of the changed appointment. One suggestion for the service perhaps there could be an incentive for customers who have prepped their pool. We put in extra effort to drain our pool after a heavy rain. I think some customers were not able to do this. Some type of incentive would help us continue to do so.

After being told by my service company that they no longer did servicing I found St. Cyr Pool and Spa. This company has opened my eyes to what service is supposed to be. Clear communication, quick scheduling, up-to-date texting and fair pricing. Was super happy with Jason A. as the service technician. Very professional and knowledgeable. Jason did not mind me asking questions or watching for a few minutes.
So happy to have found a professional company to do my opening and closing of my swim spa. Will recommend to others.

Danny came to get my new installation running and show me the ropes. He was extremely patient and helpful! There ended up being more to do due to some construction work than anticipated, but he stayed late, was thorough, and never made me feel like he was in a rush or put out. If I could give him 10 stars I would, thank you so much!

I bought a house that came with a pool. I was clueless. St. Cyr in Hampstead has been such a tremendous help guiding me through my first season. Today, Danny and Nick came out to close my pool. They were wonderful. Very knowledgeable, friendly and most of all patient with my million questions and hovering over them. Danny gave me some great advice and tips. I highly recommend St Cyr for all things pool!

Danny provided us with exceptional service while opening and replacing the pipes of our pool. He talked us through every step and was so thorough to make sure everything was running smoothly. He and Jonathan really took the time educate us on running and inspecting our pump, and helping us understand what was needed for work and why. The St. Cyr family is a five star company, we trust them and recommend them highly.

Danny and helper did a great job closing our pool today! No cover closing!

Danny and Rob were so helpful, as a new owner of an old pool I had no idea what to do. They were on time, resourceful and kind to a person ignorant on how to run a pool. After working hard to get the equipment in place and running properly,Danny patiently explained everything to me so that I felt I understood . The pool is up and running. The team in the store that set this up for me were also helpful and sent both emails and text communication so I would know exactly when the technicians would arrive. I highly recommend St. Cyr!