Tennies Ace Hardware

Ace hardware always has the feel of the hardware stores of old, the shelves packed with useful tools, fasteners, chainsaws... pretty much every guy's dream. I stopped by this particular store to buy an 8 lb wood handle splitting maul with which I planed to reduce a pile of assorted hardwood. I found the implement I was searching for in their neatly organized wood chopping implement section. The maul worked beautifully. I was about 1.5 hours into the wood pile when I swung at a log, the head stuck, and the handle split lengthwise with a popping sound. I had not over-struck and hit the handle. The wood of the handle showed no blemishes. It was unwarranted and unexpected. I took it back to store and showed it to a knowledgeable gentleman and explained the situation. He glanced over it, noting that it had not been abused or misused in the two days since I made my purchase, and said that they would warranty it for me. I don't know if it is their policy to warranty stuff, but they did anyway. Chalked it up as a manufacturing defect. They were nice and professional and generous about it all.

I love this store!
What I have found with the big-box stores over the last few years is there is a lack of help and "good" advice available.
Tennis Ace Hardware has never steered me wrong and they always have what I need, and wow! They have stuff!
Their prices might be (not always) slightly higher but the sheer convenience of small parking, and a short walk in, a quick find of what I'm looking for, and I'm out of the store saves me a great deal of time.

Normally I shop downtown Tennies. (West Bend) I was in Kewaskum and I needed a bag of pellets for my Weber Smoke Fire. I know the Weber Smoker is not as popular as the Traegers. I was pleasantly surprised to see this Tennies location actually carried my Weber pellets as well. The store was very clean and like all hardware stores. They carry lots of products for a smaller local hardware store. Associates were very happy to assist. We have a bonus of having a great Ace Hardware locations in the West Bend area.

Just left there and didn't spend very much, but the gentleman and young lady who helped me thanked me for shopping local, because he likes his job and knows I have many other choices. This is why you shop local. Good job!

Went in to grab a large basement broom and 1 other thing. I use a walking stick and being I was only going to grab 2 things I didn't take a cart 😒. The line was long but they called for more checkout people to come 😉 so it was all good! Place very organized if you read the signs. Nice and clean, even the bathrooms. Shopping locally.

Rented a lawn aerator for 4 hours for $40. The rental process was easy and the guy behind the desk was very helpful. The lawn service we use was going to charge $430 to aerate and seed the lawn.

I go here for a few different reasons. First and foremost I support local as do my patrons. For the pennies more then most, a local business and all who work there. Why give it to a corporation when you can support those who support you. Great selection, great service, might have something to do with the other reason we go there. Traditions Pub supports local you should too.

We reached out to tennis Ace Hardware due to my mother's garbage disposal giving up its ghost. The staff was very friendly and we're able to answer all of our questions and they were able to give us all product we needed to make that a successful operation. They were awesome.

Plenty of great options but a bit pricey for things you can get at other stores for extremely lower cost.

Got sick of Fleet always being out of stock on 3/4 of their inventory. Shelves are always stocked here and knowledgeable employees who always seem happy to help and answer questions.

Good customer service friendly and very helpful at first had doubt here read reviews so figured aaaah no ain't stopping here but have gone several times better customer service then home depot crabnards and lowes plus their independently owned go support yo local business owners

Everything you need seems to be packed into this store. So many options. Great place for anyone

Easy to find what your looking for, fair priced and in stock! We are lucky to have such a store in town.

They had just what i needed at very reasonable prices. The employees were exceptionally helpful and friendly.

What you can always count on from a small town hardware place, super helpful, knowledgeable (have walked in there with a random part from my husband countless times and they can always find it!) and friendly. Love this place!

They had what we needed, as usual. Great value, customer service. Sure glad to have Tennis Ace Hardware in the community.

Clean and good customers people around ..we both deaf and know them and help me where and find it then good to go..Happy good place

It's a good place to pick up some of the items that I need.

Great local hardware store! Has everything you need and very helpful. We have thankful to have them in our community.

We went looking for some painting supplies. The store is nicely laid out, and what you can't find, the efficient personal can.