The UPS Store

The UPS store in New Providence is the best! Mike, Jay, Patrick and Steven are always so friendly, knowledgeable, efficient and make dropping off a package a stress free experience! My package with a sentimental item was lost and everyone went out of their way to help find it. They tracked the package, called me throughout the search and Jay personally went there to pick it up and it was delivered to me the next morning! I am so grateful to the whole team for their determination to find my item and excellent customer service!

I don't live nearly of New Providence, however, I work in Berkeley Heights( Summit Health) for the past 3 years, I have been visiting this UPS store at this location( dropping my package) , and my experience has been awesome, excellent customer service, fast, organized.
It's gratifying to be welcome and acknowledged, particularly by the owner. I'm not familiar with his name, but he and his team are fantastic.
Have a wonderful Holiday!!
I am grateful for everything you do for your community.
Marisol

Steven and Patrick and the staff go above and beyond to help each customer. You go into the store and they always ensure your wait time is as short as possible. Also, they always have a smile and nice word for everyone. Very pleasant experience every time!

Patrick, and all the staff, at the New Providence UPS store are always incredibly friendly and efficient. Their service make my errands and package shipping needs a much more pleasant experience.

The service at the New Providence UPS store is always 5 star. The staff and management team are all so efficient and friendly. There’s never a line or wait because they get you in and out so quickly.

I'm a UPS driver and I do the delivery and pickups at this New Providence location. And out of all the ups locations I serviced , New Providence guys are the best. Their customer service skills are outstanding. They greet their customers with a smile . Steve , Patrick, and Joshua are very professional. If I lived closer I will do business with them.

First, the entire staff at this location is courteous and professional. No matter how busy the store is, they have a way of making the wait bearable. Patrick especially goes out of his way to assist me and locate my packages so I can be on my way.

Steve and Patrick in New Providence, NJ location are ALWAYS AMAZING.......Helpful and professional with all services. I have been going to them, since store opening. They both deserve a healthy raise, as they are excellent employees.

Patrick was great, helping me get a package out with an expected on time delivery. Helpful and friendly. Always a pleasure to do business there.

I have blueprints printed at this UPS store on a regular basis. The service is 5 star. I email pdfs and the printing is done quickly and ready by the time I drive over for pick up. Thanks, Steve, Patrick and team!

Patrick is always so knowledgeable about all sorts of services and has a super professional attitude. Getting anything done at this UPS store is always a great experience.

Steven and Patrick and the gang at UPS are friendly, efficient, and knowledgeable. Whether it’s an Amazon return or shipping golf clubs, service is always quick and provided with a smile.

I always go for this UPS store for any shipping. The staff Patrick Martin is very professional and helpful. The service is very quick and efficient.

This is the best UPS store around! Patrick takes such good care to help with packing and instructions for returns and always tries to do the best for his customers!!

Patrick and company do a great job! Friendly, professional, and able to take care of my shipments quickly no matter how busy they are.

Patrick is always great to work with. They told me when holiday stamps would be in because they always go fast. Thanks again!

This store has been my go to UPS store! Patrick Martin is so kind, patient and knowledgeable about shipping process! So pleasant to work with!!!

Always a great experience at the NP UPS Store! Patrick is particularly helpful for all my shipping needs.

Patrick and Steve are extremely helpful and friendly every time I go in the store. Highly recommend this location as an alternative to a Post Office box.

5 stars all around! Whether I am shipping a package, using the print services offered or buying office supplies Steve, Josh and Pat always take care of everything.