Best Buy

We bought, myself, my daughter keri and my BF and my employer Brenda and her mother Margie, a brand new refrigerator. Because the one her mother had was 23 years old, and the ice maker finally gave out. The salesmen were very helpful, we got $800 off the original price. Its a Bitchin refrigerator. It was delivered on Wednesday and we're already getting ice. Which is great. Thank you Best Buy.

I had questions about 3 computers that I own that are in need of repair. I talked to Hector at the Geek Squad, who informed me of the cost of repair, and I've decided to try to sell my computers for parts. The knowledgeable man helped me by spending quite a while gaining my confidence in The Geek Squad. He saved me a lot of time and money, and I won't hesitate to go back there when I need a repair that won't cost me a fortune. Thank you, Mr. Hector!

This may sound funny, but I prefer a so-called nerd over a jock on any given day. After traveling abroad, I noticed my SSD drive wasn't functioning properly. Upon returning to the US, I made an appointment with Geek Squad. First, it's very easy to use the appointment calendar. Geek squad also offers online Live tech support. I prefer to go to the actual store because, for me, in-person connections allow a richer experience.
In any case, Kevin (I believe that's his name) resolved my issue while I waited and browsed around Best Buy for other electronic goodies.

The annual fee I pay for this service is well worth its weight in gold.

Thank you, Geek Squad
Abundant Regina

I stopped by this Best Buy to pick up my Samsung TV during 4th of July sale. I been to this Best Buy before to pick up items last minute. This time, I used their store pickup option since I thought they would be busy. My order was ready for pickup the next day and the process was simple. I checked in on my phone when I was in line and they had it ready for me. They also have curbside pickup as well but I didn't want to use that option. This plaza where Best Buy is at can be busy because Costco is right next to it. The store is nicely organized and clean so it looks nice.

Good LORD I just LOVE this place! Everybody acts like you’re wasting their time and give you that look of smug and entitled self centeredness when you ask them questions. So I just maintain direct eye contact with them and they drop the high horse attitude pretty fast. Sometimes it’s best to remind them to look at you when they’re talking to you, they seem to forget that a lot. I tell you though, it’s a plus that they’re too entitled and busy to do their job, they’ll avoid you as much as possible and completely ignore you. It’s great! I walked out with several items and they didn’t even glance at me on the way out. Made sure I exited at the same time as someone who was wearing a hoodie, the alarm went off and I turned and looked at them like as though I couldn’t believe it. Anyways, every time I come here it’s the same thing, no employees playing hero, no LP lingering around me, nobody trying to do the bare minimum and pester me while I take care of everything like I always do, and for that, I thank them.

Niya, an exceptional employee that (Geek Squad department) completely surpassed my expectations. Her dedication and customer service skills were evident as she went above and beyond to resolve my issues. Not only did she efficiently fix my immediate problem, but she also took the time to explain the intricacies of the issue and the solutions in a clear and understandable manner. Niya's patience, attention to detail, and genuine care for providing the best possible service truly stood out, making her the epitome of an ideal employee. It's clear that she embodies the qualities every employer hopes to find in their team members.

I have to also commend Stephanie, the manager, for fostering such excellence within her team!! Her leadership and guidance undoubtedly play a pivotal role in the outstanding customer service I received. With Niya as a shining example of the team's capabilities, it's evident that the Geek Squad department at Best Buy is in excellent hands under Stephanie's leadership. I MUST ADD!… a prime example of the saying “lead by example!”!!!

In summary, Niya's exceptional performance, dedication, and customer centric approach at Best Buy's Geek Squad left a lasting impression on me!! As a product developer working in tech & customer operations !! I WOULD HIRE THEM BOTH IN A HEARTBEAT!! She is not just an outstanding employee but also a valuable asset to the department and the company as a whole. I wholeheartedly recommend their services to anyone in need of technical assistance.

If you ever want to buy a TV or a smartphone, this is the place to come. Mind you, I only ever buy here on black Friday or mid year during May when they have president's day or 4th of July sales. If you compare the discounts between brand companies and Best Buy during those dates, Best Buy will always be cheaper. This is including Samsung, Apple, etc.. Best Buy will also offer warranties, and I have used them in the past for my TVs. I ended up using the warranty twice and they were pretty quick to come to my house, assess and exchange for new TV models. As a last note, I love their curbside pick-up. You can pick up virtually everything curbside.

I’ve been coming to this BeatBuy store for a while now. I have to say, customer service has dramatically improved. Today I was helped by Chris (sales manager) & Javier (sales advisor) and I couldn’t be more satisfied with the level of professionalism and the level of courtesy. In need of a high capacity computer, they answered all my questions and gave me their personal advice. They helped me build a custom computer that fits my needs & I felt very confident I was in good hands. I’m grateful BestBuy is doing a great job bringing great associates on board.

The store is not as busy when it opens. Staff is awesome! Customer service here is top notch. People interact and actually take the time to talk to you, not like other stores out there. Purchases are always ready the day it is promised. I enjoy coming to this store because of the product availability and how awesome people are here.

Best Buy always meets or exceeds my expectations, and the staff are always polite and curtious! Great job, guys!

They had what I wanted, only a little overpriced. One guy couldn't find the cord I wanted but another lady found it immediately! Check out the big red already-opened discount board in the laptop section for some decent deals.

Geek squad was very helpful and patient with issues regarding my phone and they always tend to help unbiasedly

Fantastic service 👏 Salsman one beyond and above he's duties to help my needs

Great experience and service and got my washer and quick and fast set up from Best Buy in Pacoima by Costco

I love it bestbuy whenever buying a stuff they price matching with other websites

They have a great selection in items for home and vehicle entertainment. Great selection and variety of different domestic and imported TV brands. Phones tablets don't forget Geek squad on site ready to help with any tech problem and troubleshooting you may have stop by if your looking for kitchen appliances as well laundry room appliances thank you for great experience.

Haven't been there in a while i simply checked in had time to browse the item I went to go see and got some good feedback on the item differences from the associate so i made my purchase and went home happy with a gopro 7 black instead of the silver.

The items I price checked were less than Walmart And that’s with the Walmart plan.

I went best buy to purchase a flat screen tv, john went on and beyond to help me and explain the differences on each tv. I'm so happy with my flat screen. He was very professional and knowledgeable.

Same ol’ Best Buy experience as everywhere else which is generally positive. Glad they still have components to replace what Fry’s would have had. Urgent needs for things like power supplies, RAM, and SSDs are what I need Best Buy for in my life.