Walgreens

I’m shocked by the number of negative reviews regarding the pharmacy. Just for some insight I was diagnosed with add in the second grade and had an IEP. Was put on Aderall. In my opinion no one under the age of 16 should be put on anything like that. I did well in school but had headaches, wasn’t eating and made me more hyper. My mom stopped it 2 months later and I hadn’t been on anything for add until 18 in college. Was on Ritalin. And that’s when the panic attacks started was also struggling with anxiety and social anxiety. Was diagnosed with stage 3 cancer and the brain fog lasted 1.5 years after treatments stopped. Delayed thought processing my memory was non existent plus I’ve was in denial about still having add. My doctor spoke with oncologist and they recommended trying methylphenidate which is Ritalin. And it worked! I didn’t have to go back and reread a 6 number passcode for 2 factor authorization 6 times anymore. But I learned there’s a stigma that comes with this medication. It’s classed as a narcotic and it doesn’t matter if they are pharmacists or techs they have opinions too. And I’ve been thru a dozen pharmacies because calling and seeing if they were ready for pick up would get me vague answers and an attitude. I started feeling like I was doing something wrong by going and getting a medication that helped me!!! I don’t use any CVS anymore. When I moved to Exeter I came to this location and I haven’t ever had an issue with sarcasm, short responses, rudeness and I haven’t felt judged. I told the pharmacist about past experiences and thanked him and there team for being so professional. I have never not had anyone answer the phone here maybe try checking the hours and if you’re on hold…well that’s life! Everyone wants everything instantly these days without waiting. Download the Walgreens app and you can do anything on there with prescriptions that you can do over the phone or at the store except questions for pharmacist. I used to over think a lot and take things personally to much. People are people and we all have lives and moods. All I can control is how I am to others and I treat everyone how I’d want to be treated and I’m happy with that. If someone looks down or off when I see them I try to make them smile or just ask what’s wrong in a caring manor. I’m 37, I’ve been thru a lot, I mean we all have. We can only control ourselves. All these comments should be looked back over by the authors and think before they complain because they didn’t get there way or because they weren’t told what they wanted to hear. I won’t ever understand how this pharmacy has this many negative reviews when I’ve had 98% positive encounters with everyone.

Pharmacy is a nightmare.agsin with Long wait time and only one poor guy all by himself.
This is poor management. You put all this stress on one person and you should be compensating him for it! He did a great job under the circumstances you placed him in.
Location Post Rd. North Kingstown Rhode Island 10:30 am been here almost a half hour and still waiting!
I suggest posting a sign in the window so customers are aware. Wasted my time.

I've tried calling for the past week, not once was I able to speak with a person. Over 7 calls each time with waiting 30 minutes before hanging up. I understand short staffing issues but this is ridiculous.

This is a photo of my call to this pharmacy on hold notice how long 1 hour and 20 minutes and still holding- and this was my 2nd call!!!! First call was 30 minutes on hold!!!! Not kidding!!!! As I type this I am still holding almost just out of curiosity but I’m definitely sending to corporate!!! Unbelievable!!! I miss rite aid!!!

I’m currently 22 minutes on hold with no end in sight. This store is a complete joke and the people working here should be ashamed to be associated with this place. Completely unacceptable. If you can’t staff the place at the wage you pay, pay more until you have an appropriate amount of staff.

got one star because no less a can give, i cant believe what happens at that place tonight, i went to cash out money on the cashier and on my ingenuity i ask a colored lady that works here for the restroom, them she told me "no spaniol", can you believe that! i said restroom, and i speak clear to her and repeat again i said restroom, and what? she told me they don't have restroom!
that they only are pharmacy...
how that kind of people are working here?

Pharmacy never picks up the phone and you're on hold no matter how many times you call Ridiculous

I've called 16 times over the past two weeks to try and resolve an insurance issue. Not once have I been able to connect with a person. I don't have the ability to get to the pharmacy during their business hours.

pharmacy is so terrible with medication i had to wait a week for my diabetic medicine and insulin when asked why it took so long they said they got my prescriptions at 9pm which i know was a lie

Unbelievable wait.poor customer service.

Terrible customer service from pharmacy. Kept being placed on hold for simple questiton.

I have called 5 times today. Each time the call was cut off by their auto system. Just answer the phone!

I took a covid test on Thursday at noon, and the following Tuesday afternoon the lab still hasn't received the sample.

18 minutes on hold and no one ever answered.