CVS

Went to CVS pharmacy in desperate need of my medication. David helped me obtain my emergency prescription. He was amazing! Thanks a lot David

Great Place And Friendly Staff Always

The staff are great!

Always polite, knowledgeable, willing to help.
Great service!!

Got what I needed

For the COVID test, you'll go to the drive thru. There are no signs for it.

We are new to CVS pharmacy. We went through Walgreens for years and always had wonderful pharmacy customer service there, but due to our insurance no longer covering Walgreens we had to switch to CVS. So far I hate it due to the Milan Pharmacy Employees. The entire pharmacy department are never welcoming nor friendly. They all need a lesson in customer service.

High prices since changed from Osco , mostly clean store & not crowded but not the best selection of items , pharmacy not too fast

I was in the CVS in Milan today and I went up to the counter to check out I had one thing to check out. There was a couple in front of me who had about four things to check out and the lady behind the counter stood there and talked to them for 10 minutes while I was waiting to be checked out and after the 10 minutes then she started checking them out and talked for another 5. I'll never go there again

Awful service! I’ve had bad experiences with CVS before and went to Hyvee for my prescriptions. But now my insurance says I have to go to CVS. So I transferred my prescriptions. I went to pick ‘em up and they had 1 ready and said my other was not due to refill. It was due because I was going to be out in a couple days. They said they tried calling my Dr. So I called and had my Dr send another prescription. I told them I was going out of town and needed my pills for Vacation. They said I had to pay cash for em because it wasn’t ready yet. Ok fine I paid for a supply to have some while I was on vacation. I came back and they still hadn’t filled my prescription! They said it wasn’t authorized! I had to wait another hour for them to fill it! The worst rude service ever!

Not happy with the phone call I had this morning! I called my doctor's office for a rx refill. Cvs texted me that it was too soon to refill. I called Cvs to let them know I had already talked to the doctors office and they had called it in with a change in the dosage. They said they found the new rx, but that it was sent to the Walgreens across the street. She said she would call them and get it corrected. She called me back 20 minutes later and said Walgreens was closed. I told her I needed the meds today. She said she could fill the rx for 2 days till it could be corrected, but 8 pills would be 40.00! I pay 40.00 for a 30 day supply!. I told her no thanks. Walgreens texted me 30 minutes later and said it was ready! I called and they are open!!!! Do not like being lied to or price gauged!! If my insurance didn't specify cvs as our preferred pharmacy I would change. Still might and just pay a little more!

Their pharmacy is a joke, the poor employees are clearly trying their best. The blame is on the manager or regional manager for a lack of training or realization that their online segment of their store is essentially disconnected. DO NOT GO TO THIS PHARMACY - WASTE OF TIME

We got a RT-PCR test completed here. The CVS website said 1-2 days turn around for this type of test which we needed to travel with, a couple of days later. Their customer service then said on the phone that it was more like a 4 day service. CVS was an absolute waste of time, gas and money to depend on a test that never came in time. We had to book another test in Chicago and change our flights for a substantial fee. Never depend on these people for anything in a timely manner. PS: The lady in the drivethrough was very nice and professional, however.

Scheduled a COVID test came to do it. They couldn't do a flu test that came with it. Told me to cancel the test and to reschedule it. I did what was told and they then told me they no longer have any times available and that I have to make it for another day. Should probably have the system figured out by now on what they have available with COVID testing instead having it confirmed just to get there and telling me no

Milan cvs has been my pharmacy for years.i absolutely love the ladies there,and the pharmacist always remember my name.but the lady who works in the photo department (not Lisa,she's a sweetheart) is so rude it makes me not want to come here anymore.she has no respect nor manners and I'm shocked she's still there. after all the horrible encounters I've had with her I can't imagine nobody else has.

Went to pick up my prescription all I can rude rude rude waited 15 min no one waiting. Then over intercom asked for name date of birth then brings prescription no sorry for your wait thank you.Im done going to walgreens!