CVS

Staff in pharmacy is usually pleasant and helpful. 1 or 2 are not. All pharmacists are helpful. Cashiers for the store are always kind and helpful

I've had perfectly fine experiences at this CVS

Always pleasant, never have had any problems. Thank you!

Staff always friendly.

The store and pharmacy employees are wonderful and polite and professional. Always Nice!!!
CVS's "automated" (not employees on the phone) phone answering service is a HUGE hassle!!! Expect long delays (typically 6-10 minutes) when attempting to simply talk to the pharmacy when calling by phone!!! Again, HUGE Hassle!!!
The AI phone service which will not under any circumstances quickly connect a caller to pharmacy should get zero stars!!!

Home of the biggest,longest receipts in the world! A clean store with some food items, convience items and of course a full drug store. A Great staff

The items are mostly overpriced and the location seems pretty understaffed mainly back in the pharmacy. And When they do have a full crew back there they make you wait at the counter for a long while before helping you. One time there was five people back there and I stood there waiting for almost ten minutes. Most of the crew is friendly which is the only reason why I gave them two instead of one star, but their sense of urgency needs work.

They could work a bit on their customer service and speediness. It seems you will be waiting for a very long time, even if they aren't busy. I would recommend going the the Drugmart down the road.

If I could give this pharmacy a zero star review I would! I went in December and just today to pick up my birth control, and both times I had to pay $12.36 even though I have insurance that FULLY covers birth control!! This is against the law for Alexandra, at the CVS Lodi branch, to act like she is running my insurance, when she really isn’t! I spoke with my insurance providers and they stated there are absolutely no claims for the last 2 months. This is funny since Alexandra is the only person that I have dealt with the last 2 months. Don’t even bother coming here for your prescriptions!

Absolutely HORRIBLE phone service. Upon 7 attempts throughout the day, their AutoPhone system hung up on me after selecting the option to speak to a pharmacy representative. I'm switching from this pharmacy ASAP!!! It is absolutley IMPOSSIBLE to speak to a human. Whether I select "pharmacy representative" or "front store" the system waits about 20 seconds and then hangs up on me. So, I have to now drive there to get my issue resolved in-person.

The lady answering the phone needs to be retrained on phone etiquette. She act like I was interrupting her, very short with her answer, she didn’t even say goodbye when hanging up. She needs to be reminded she is representing CVS.

If I could give a zero I would. I've put up with some stupid things go from them but today was it. I stood in line for a good 15 minutes until it came to be my turn. And some guy just walks up in front of me and they wait on him instead. Drugmart is much better. Changed because cvs was closer. Big mistake

Just had the worst experience today at cvs in Lodi there is a very rude old lady cashier associate it seemed as of I was a burden to her as I was walking to pay she was sitting down like she didn't want to ring me out and I only had 1 thing and there was no one else in the store!! I will definitely never be going back here ever again and go to drugmart a little further down the road!

Rude older lady who works here. She denied photo purchase, yelled at me and hung up the phone. She’s clearly and issue based on the bad reviews on here.