Walgreens

WOW!! We visit our daughter a couple of times a year, driving from Chicago. Two of our latest visits required medical attention, requiring pharmacy assistance. While waiting my turn I observed a very busy, focused, staff. When my turn came up, they zeroed in on my issues and went above and beyond what I expected. Under sung heroes just doing their job. Thank you!!!

Pharmacist Tarik saved the day for me. I couldn't afford my antibiotic until Sunday but urgently needed it, he lent me the money until Sunday. I've never met this man until tonight, but he may have just saved my life. Thank you so very much.

Walgreens is an amazingly busy national chain and I really appreciate how the pharmacists and staff at this location take the time to help with any questions.

This Pharmacy Is The Best I Have Ever Used. They Are Always So Fast And Friendly.

Great customer service, all the staff are really helpfu. Thank you. MM

It's Walgreens. The have strong corporate planograming... Seen one there pretty much the same except for size.

the pharmacists here LOVE withholding medications if they decide the customer doesn't deserve them. Never try to refill an important pain or hormone prescription here.

(coincidentally, I recognize many of the names of positive reviewers here from the nametags there)

I have been on hold for the pharmacy for over 45 minutes having to listen to the recording saying there is one call in front of you and over.

Ridiculous
Nothing but drama at times. I show up at 7:01 two workers out side smoking at the door and stop me to say they arnt open? .....It was 7??

Ignore 5 star ratings - they’re before staff changes. I only gave 1 bc 0 isn’t possible. New staff is rude, insulting, cruel, full of f-you attitude.

I have been using this pharmacy for decades, until today. They had a staff of courteous, empathetic and helpful people. They’ve hired the opposite, and the fish rots from the head down. The “f-u” attitude is pervasive.

My husband went to pick up my Rx this am, after I received a text that it was ready. At the drive through he was told that “they had just opened and he’d have to wait 15 minutes”. Fine. He sat in his car. The associate told him that there was a car behind him, so he had to move. “You just said you can’t get my Rx, which is ready, because you just opened. How are you going to help him?” “Move, or we’ll call the police.” A simple “we shouldn’t have texted you yet” would’ve cleared things up, but they went from 0 to go to hell in 30 seconds.

They have apparently decided that my particular prescriptions are either unwarranted (call my docs at MGH and discuss that!) or that my needing pain medication automatically means I’m a junkie. 18 years. Same dose. Junkie? No.

I suffer from other painful conditions and need Rxs for a damaged thyroid& gallbladder and Lyme arthritis, among others. The Walgreens staff seem to think they can judge me based on my medications - in a pharmacy. My Rxs at Walgreens total $1000s per month. Not any more. They had no right to treat me or my husband the way that they did.

I would just LOVE to put each of them in my shoes for a day. For now, changing pharmacies is the best I can do. Just don’t go there. Not worth their drama. Try North Scituate Pharmacy. Kind, professional, no attitude.

Terrible Service for Prescriptions.
Dr. called in prescription twice once on 12-29 & 12-30 & by 12-31 was not filled. Had to have transferred to CVS & was filled on 31st within 3 hours.
Plus no one answers phones.

they sold me a skincare product that expired in 2017. they really need to go through their products and make sure they aren’t expired because if i were to put it on my face it could have resulted in something bad.

Woman was rude and sarcastic on the phone when just asking simple questions about my prescription. Who pee’d in your cereal!

51 minutes on hold to speak to the pharmacist, and then my call was picked up and dropped…atrocious service