The Home Depot

My son bought a house near this Home Depot. In the past 3 years, we have renovated it. The staff at this store are all professionals. They have helped me with so many projects. Save me so much time and money. I can't thank them enough.

Ordered some custom windows here, and when I went to pick them up, one was cracked. I was pretty upset, since I now had a gaping hole in the side of my house, but Kerry in Service and Aaron in Windows were really awesome (even though I may have been somewhat rude at that point) and they got me back on track with a new one as quickly as they could. It was so nice to deal with employees who still care about the customer, and I really appreciate that.
Additionally, Aaron was super knowledgeable and patient in dealing with a DIY guy trying to figure out how to buy custom windows.
Thanks!!!

I had a wonderful experience shopping in the garden center yesterday, customer service desk & check out near the pro desk towards the end of the night. Was there for several hours shopping and browsing products as we have some big projects we are currently working on at home (and sometimes you just need to see items in person rather than online) We are building several stone pathways in our yard. My husband is in construction but this particular project I’m mainly shopping for myself. But I have to say, without my husband there, DAVID in garden center went ABOVE & BEYOND to assist me, answering all my questions, helping me find & lift numerous different pavers I was scoping out in order to decide which to use-he helped me for at least a good forty five minutes. He also suggested places to find specific products that HD did not carry which was nice. I asked him if I could give his name at checkout or anything but he said no that’s ok, however, thought I should at least write a good review because that man deserves a raise! Along with many other very hard workers at the store whom I did not get their names unfortunately. And this day and age, during a pandemic and possible recession, it’s hard to come across excellent customer service. Hard to find people who actually care and want to help you & very often (if you’re like me & have no clue what you’re doing so u ask) when you call places or go looking for help or have questions, you are often met with “I don’t know” so u hit a brick wall. Then have to take time to do research to find out yourself when you just asked someone who should know right off the bat. I do a lot of reviews (mostly good) because to me, finding a good deal & great service can be hard to come by, so it’s important to share whenever you have a great experience! (sometimes you get ppl who rush you & just want u gone if u know what I mean- I try not to take it personal lol) Everyone I encountered at HD actually WANTED to help. Even the young woman with long dark hair in a ponytail working at the registers in the garden center (who I believe was going on break or changing shifts at this time) yet she still happily took time to help me find something which was after I searched up & down the store myself for nearly a half hour-so it was difficult to find (soil ph tester) The 2-3 people working in customer service were helpful & friendly as well. Even with a long line of ppl, I was there for a good amount of time searching for products & placing several bulk orders for pavers, fencing etc) one girl managed to reduce the line in about 5 min. I was taking up one of the two open registers with young man with dark brown hair & glasses who placed my order for me was super professional, helpful & patient with all my thousand questions (I’m still a rookie with all this house stuff). Lastly, Belinda at check out was very kind and super friendly. My only complaint was having to wait around in windows department to order shutters-couldn’t find someone to help place an order & looked around for quite a while, however it was 8 o’clock at nite so perhaps they had already left for the day. Nor was I able to find brochures/literature on shutter purchase options. Only other thing I should add, I wish there were step stools, long handled hooks or perhaps a “help” button in every aisle/department (for short ppl like me) to assist getting products down even just from the second shelf lol! Be easier than having to walk a mile to front of store in order to find help. I am able bodied & perfectly capable of walking long distances, but surely theres others who are not. However, these are minor drawbacks & did not detract from my overall shopping experience which was wonderful….Thank you!

Ps- I added pics of items I was shopping for

Best thing about this store as a contractor is thrir vast inventory and alot of new tool and batteries special Closeouts I be lost with out this home depot sometimes lacking help in some departments but others all willing to help

Im a delivery driver, and my experience going to this home depot is very satisfactory, Rick is very attentive, always on top of things, and very organized, no delays one of the best home depots in terms of receiving.

Went to this home depot for lawn and garden supplies, and some other odds and ends for my new patio and fencing. First time home owner, needed some advice on several things. An employee named Justin in the outdoor garden part of the store came up to me and asked how he could help me today. Wasn't sure if he'd be able to answer all my questions, as I had many, but he answered all of them thoroughly and accurately. He was more than happy to help and directed me to several areas of the store that had what I needed. Big store, well stocked, great customer service.

One of my favorite stores... Always have items in stock

Awsome HD store. Great staff and customer service. Stephanie Keany in Appliances is by far the best. Thank you!

Very good at Home Depot with a large selection a very attentive workforce for what you would expect a big box store. They also have a Dunkin’ Donuts, which is a plus. I’ve never encountered low stock pile‘s except in extreme weather conditions, and in fact they tended to have a bit more stock than other places at that moment. Very good prices, plenty of parking, and once again very accommodating employees. I like shopping at this location. Solid.

I love shopping at the Home Depot they have many items for all different occasions not just Home Improvement as of today I had just gotten a dog bed and dog toys last week I ended up getting a Wi-Fi range enhancer so there's a lot more that they offer than just wooden tools all the employees that are very nice and extremely helpful just like to say thank you to all of them I would definitely recommend this place

Used the iPhone App to search inventory and locate what I wanted. Parked easily near the lumber yard. Entered, grabbed my goods, spoke with an associate in the power tools section, went through the self serve checkout and I was done. I’ll be returning to this location ( didn’t see anyone buying $450 of cleaning supplies )

Excellent service provided by Brian today. Asked if we needed assistance while in open aisle. We were looking for a very specific sized Allen screw. Brian led us from his dept. over to hardware and he carefully went thru drawers of screws to find us our hard to find, small screw.

I always pick Home Depot for my Home Repair Business for the friendly, professional service they provide. This location offers great products and good prices. Be sure to check the clearance sections at this location. The staff here are outgoing and professional. They is always ready to assist you with your items or questions. Great Team Work!

Liked their 50% off end of season plant sale !

Had an awesome experience with order pickup with Nitesh. He was polite and super helpful. I was very concerned on how I will fit a big order of kitchen cabinets in my car not only he helped me figure it out but also help me load it up. Fred on the second turn was also helpful. Very positive experience and helpful staff.

Great customer service but low on mjor inventory. Self check-out is becoming the trusted norm for all Home Depot. 😭 I miss the old person-to-person greeting.

Love this Home Depot, I enjoy shopping here they always have what I'm looking for, sometimes they don't always have everything I need, but for the most part I always usually find everything I'm looking for. The employees are amazing very nice and helpful and very knowledgeable about all different kinds of products they sell. Wish I could give more than 5 stars.

I have never seen a Home Depot so organized and clean in my life holy buckets!!!!!!!

I had a problem with an item I ordered. The customer service person, Stacy, understood my concerns and asked her supervisor, Kat what they could do to resolved it. The outcome exceeded my expectations!
Thank you for your understanding and kindness. You ladies rock!!!

Still one of my favorite stores. I was making shelving for my closet and they ran out of the size and product I needed. They were able to cut a higher priced, but same material piece and I still got the sale price. It's right around the corner for me so I always go there for my home project needs.
The app works great and you can use it to find what you need and where it's located within the store. The staff is friendly.