O'Reilly Auto Parts

Taking a moment to sing praises to the staff at O’Reilly’s in Tontitown.
Specifically, Austin, Benjamin and their driver whose name I did not catch.
I went to get a battery tested, but because of the battery I had it was going to take a while.
They went above and beyond by giving me a ride back to work while they took care of me.
I needed a new battery and the guys helped me shop around to meet my needs and installed it for me.
While they were doing that in sweltering sun, they took time to help me check on an oil leak.
The expertise, customer service, and efficiency the team displayed is impressive, so much so that I actually took the time to sing their praises.
Go and see these guys, they will take great care of you!

Hello—random review however I HAVE TO WRITE THIS BECAUSE I LIED!!! Benjamin is a great employee super helpful when I bought a battery this morning I FORGOT to asked for it to be installed. I went to the other O’Reilly’s on Sunset and got it installed there & LIED (bc I was embarrassed) and it seemed like Benjamin had done something wrong he didn’t!!! I lied!!! Ok super sorry, again Benjamin is great & MY BAD! Benjamin I’m so sorry!

The workers were extremely helpful and knowledgeable. We got the items we needed quickly, we got out quickly, and most importantly the price was low! A quick detour just west of I-49. Plenty of parking too.

Giving 5 stars for Tony, young dude did an excellent job!

Coming from the midwest I grew up around this company. It felt good coming into one 1700 miles away and still have the same feel.

Great customer service! I woke up this morning to a dead battery, got my car jumped, made it here and was in and out in 10 minutes. They changed the battery for me and we're kind and friendly along the way!

I was having a 'duh' moment there one day and the clerk ( wish I could remember his name) was extremely patient, friendly, and professional! Yeah, I'll be back!

Top notch customer service with a good continuity of staff. Store is well stocked, arranged and clean. It’s my favorite car parts store for most all my automotive needs.
Steve

Was going a a long trip and the battery died on a car with 4,000 miles. Had to have it jumped. Since I would be in some pretty remote areas, I was very concerned. These guys checked the battery and alternator and gave them a clean bill of health. THANKS, GUYS!!!!

Extremely great customer service. When unsure on how to do a job they give ideas. Gets me the correct parts every time!

Knowledgeable counter help saved me time and money. Their tool loan program is s GODsend for those who find themselves not having the pulley puller or such necessary to get back on the road.

There's some guys that deserves this 5 stars for the simple fact every time I go in there always take care of me O'Reilly's in Tontitown Arkansas

Good products n great service,,,will definitely be back,,,

Don't go to the one in eureka they will ripe u off but ela and tonitown are GREAT

This is my automotive store. They match anyone that's cheaper. You can also get lifetime warranty on your parts.

Super helpful!!

Love the warranties on some parts you get here and super helpful.

Called up looking for a part. They had it there waiting for me when i got there.

Best staff in nwa, polite, and always comprehend what customers are wanting.

Friendly, helpful staff.