O'Reilly Auto Parts

Excellent staff always courteous and they listen to you. The store manager is wonderful he's waiting on me two times and I just can't say anymore if they're awesome Chris is a pretty good too...

Always helpfull and polite.i don't know what that person who gave the bad review was expecting. Royalty treatment or something like they need your business. lol.some people need to get over themselfs.this is the best auto parts store by far they will charge your battery for free and test all things like alternator and so on.i won't go anywhere else .

I went in to buy new headlamp bulbs and lense cleaner for the housing for my 2009 Ford Escape. I chose O'Reilly because they carry the brand name products I like. The staff was knowledgeable, friendly, and exceedingly helpful. So much so that they offered to replace the bulbs for me. Then they spent 20 minutes working on them because the bulbs were fused into place. They worked at it until it was done. They went way above and beyond customer service! I'll tell anyone who asks to go to O'Reilly Auto Parts in Ware, MA. I WILL be back!

Great service. Brendon greeted me with a nice smile and "good morning how can I help you". I stood at the counter while he looked up everything for me. Some information I didn't know and he went to my car and saw what he needed. I was not made to feel inadequate because I didn't know some engine information. It was a welcome experience. And they open at 7:30am! Thanks for the great customer service 👍

I stopped there after work when I had a charging failure alert come up on my dash yesterday. Justin checked my battery then my alternator. Rather than just selling me a new alternator, he took the time to ask some questions and found out I needed to change it out in the parking lot, or I most likely wouldn't make it the 40 miles home to CT. He offered me to use his personal tools out of the trunk of his car, then proceeded to do the job for me in about 15 minutes! Saved me probably an hour or so in the cold and dark! This is extraordinary customer service, and this man deserves a raise or at least a bonus. Well done and thank you again Justin!

Very helpful staff, nice discount for military. Friendly folk, even the new employee that wanted to be super helpful even though it was his first day. Made me feel like a special customer.

Kudos to Mark at O’Reilly’s in Ware, MA, who was so helpful on the phone in trying to find an odd size motorcycle battery!
This is why we do business with O’Reilly’s whenever needed. Shout out to Kevin Corcoran manager of O’Reilly’s in Inverness, FL

Nick & Billie

Every time I shop here I feel taken care of. Can't say enough about the staff!

I got brake pads for my Ford escape. I ordered online and pick up super fast

Super helpful every time I stop in

Justin Cook is absolutely the best. He always goes above and beyond to help you. Can't thank him enough.

View was so relaxing. Peaceful and charming. Wish i had had more time to spend there.

Always helpful staff, even installed wiper blades without asking .

Guys were great really helped me out above and beyond

Good customer service and have what you need

Good group of guys.......very good prices.....

Fast convenient friendly staff

Courteous, knowledgeable and fast

You need it thay have it

Always go here