JCPenney

The store was very clean.I went to buy a watch.Inga helped me to get the perfect one.The service was polite and everyrhing was fine.I appreciate the quality and the politeness from Inga.Please give her my regards. I was also at the JCPenney store at Penn square Mall.An employee, named Jesse helped me at my checkout. He was very helpful and knowledgeable. He set the standard for high service as an employee. I recommend this store and Jesse for High quality services!

Had to return a dog sweater that I ordered online. The sweater had been labeled with the wrong size. Karen and Dallas were extremely helpful and made the experience a great morning. These two should be used as an example of wonderful customer service. 👏

JCPENNY Is my go to for almost everything. They have been in business before I was born. My parents and grandparents shopped JCPENNY. Family tradition. I used the hair salon this time. What a fantastic stylist group!!

Amazing customer service, clean store and great values

The sales person was amazing, 10 out of 10. Highly recommend.

I went in for activewear and also linens. Love JCPenney for their selections on sheets! They also have good activewear. The store is nice and well organized. Check out was really quick and the clerks were so nice and helpful. Would recommend and will be back for my shopping needs.

Very nice store. Very clean and well organized

They have a lot of good clothing items for a reasonable price.

Clean, SUPER friendly good customer service, great variety.

Went in needing a watch cleaning and the ladies took care of me completely thanks ladies. I was so happy I bought them chick FIL a

I love this store. Great prices and a good place to go for big and tall sizes. It's hard to find a checkout station if your not familiar with the store.

As a truck driver this is one of my favorite locations to deliver, everyone is so friendly and helpful!

Had photos taken for our daughter birthday and Samantha did a great job as she worked well with us and our daughter!

I'm not a fan of shopping and I'm not a fan of Malls, but I had been looking for some boots for quite some time. I bit the bullet and went in to see what I could find. When I went back to the shoe department I was greeted by Tesa. She was very pleasant, professional and helpful and even informed me of the Sales they were having.
I was thrilled that I found two pair of boots at a very reasonable price
When I got to the checkout there was one customer ahead of me. When it was my turn to be checked out, the cashier Quanita was SO helpful! Since I'm not a big shopper I wasn't aware of a coupon I could pull up on my phone for an additional discount on my purchase... She went above and beyond to help me with that ,and was so patient and professional.
My experience for someone that does not like shopping, was a VERY PLEASANT! Thank you ladies for being professional, helpful and pleasant. 🙂

Short visit. Saw the cologne selection and was impressed.

Ordered online to make use of a cash back app. Best value for these new balance. I got them for$45 instead of $70! There was a parking spot right at front available. No line at the desk. Pick up orders upstairs. Great atmosphere. Ran into some really good sale on clothes on the way upstairs. Lots of new and enticing home decor too

Of course I'm the old lady that stayed until the doors were locked 🤣🤣 found an excellent price on the item I was looking for in the bedding department. ♥♥♥♥ And thank God for the great customer service of the management who led me out of the locked doors thank you Sydney 🇺🇸♥🇺🇸♥🇺🇸♥🇺🇸🌹🌹🌹🌹🌹🌹🌹🌹🌹💌🕊🕯🙏

I did Have a great time shopping looking all over but sticking to the deals that were still happening! I thought I wouldn't find a thing. To my surprise I captured good quality items for just my price range. Had space and privacy to compare and try on.

Extremely helpful staff and they're always running sales. Great place to get nice clothes for a lot more affordable prices than other stores. They will even measure your shirt size for nice shirts so you don't even have to try them on.

Stopped by to purchase sheets and linens for an internship. Lady serving me today has been employed with JC Penny's since the store opened. Extremely knowledgable, helpful, knows customer service, and gracious. My best experience ever. Wow. Did not realize people like this were around. Cannot recommend at least the linen department more highly. She even granted an added discounted off the sale price. Thank you...