The UPS Store

Literally the best customer service ever! Knowledgeable, attentive, patient efficient, and helpful staff. Special thanks to Kim, Amanda, and Grant, who were working during a difficult multi item Return I was handling alone. they went above and beyond and I hope they are being compensated well.!

I was running late and got to this UPS store right before closing time and they were still so happy and willing to help me with my package. I actually use this UPS store quite a bit for all of my mailing needs and I must say the crew that was in this afternoon was the best! Amanda, Grant & Kimi were all so sweet and professional, they helped me right away and they weren’t upset that I arrived right at closing time.

I arrived at the store right before closing time (I thought they closed at 7pm, but apparently that was another nearby UPS store-thought that they all had the same hours).
Both Mila and Amanda were tired from their long day but greeted me with smiles and friendly conversation, making me feel very welcomed. Very impressed with both of them. Thank you for taking care of me :)

I had a rather awkward shipment, which wasn't handled properly by the UPS Pickup folks (not associated with this store) and then had issues printing the labels. Kim and Kayla were smiley, friendly and proactive. They helped me to reweigh my package because I had to estimate previously, this week surely save me some money, and Kim was able to efficiently figure out a way to reprint the label for me. These ladies are tops in customer service and deserve a raise! Thank you Kim and Kayla!! I really appreciated your friendly and efficient help!!

This store is by far the busiest that I have been to. I am so impressed by Mila, Gabby and Josh that they remain positive, do not show their stress and greet each customer will a smile and courtesy.

This has a poor rating but unfortunately it's because they're short staffed most of the time if not all the time and there's a line always out the door pretty much there's one young woman blonde hair don't know her name but very hard worker kudos to her she deserves a raise

I just went to this UPS Store for my returns and first thing we noticed was two girls at the counter with a big smile in their faces 😁 super friendly, they help me with my return, and best part less than four minutes I was out of the store. Great service 👏 👍

We walked in at 2:33 as they were closing the gate, not knowing that they closed at 2pm. They warmly welcomed us in and took care of us. This is so appreciated when it certainly would have been easier to tell us to come back tomorrow! Thanks for the great service!

Mila is the store manager at this location & she knows how to take care of customers. She understands that good service means repeat business. Her employees all seem to work as a team & help each other. Kayla & Grant we’re the ones with which I had interaction, along with Mila. Thank you UPS Store team!

I’ve had so many poor customer service experiences with UPS Stores in particular, but yesterday I went into this location and was helped by Kim. She made my entire day and the process so easy. I was blown away by how helpful and kind she was while I was in. Thank you so much, Kim!

Today I went in to return a package without the printed out label, i forgot my wallet at home for the 2$ fee but that wasn’t a problem, Mila came in clutch, she saved me a whole trip back home and to the store, again thank you! Gas is not cheap 😂

Send a lot of packages through this location and haven’t had a single issue. Staff is welcoming and work very fast and effectively. Really not sure why there are so many negative reviews. These employees work their butts off.

Kayla is AMAZING!!! So helpful and knowledgeable. Her customer service was very refreshing 😌

Walked in this UPS store today & there were 8 people in line & one young lady named C. J waiting on all of them. She weighed & rang up someone on one register guiding them through each step of what the credit card machine wanted from them. As they were doing that she rang up the next person in line on another register. She was an amazing worker. I really didn't wait all that long, thanks to her.

KJ and KJ are amazing they are always so nice quick and efficient

I go there on a regular basis and always have a very polite customer service experience. The girls do their best! Sometimes the line is longer than I want, but it’s not their fault. Good job ladies 👍

I am leaving this review ( which I rarely ever do) because Luis and Alex made my store visit BEYOND amazing. They were such wonderful spirits to have in the store. I walked in in a meh mood and left with a massive smile on my face after a jovial conversation. I even mentioned that i also had a USPS package which they quickly let me know that i could drop off at this store as well, which was a serious stress reliever for me. Whoever is running the store needs to give them serious kudos for the great work they’re doing !

**Update 9/4/20. Consistently have nothing but a pleasant and professional experience at this location. I can’t count the number of times I have been there but each and every time, whether a line or no line, I have been treated with respect and my needs are met with a smile. Not sure what these other people are talking about. They must have had a bad day or attitude before they got there.

I have been going to this UPS store for 2.5 years on many occasions and never encountered anyone rude and my shipments are accurate and timely. I’m glad this UPS store is close to me. Fulfills my needs completely.

I love coming into this UPS Store. They make everything so easy and go so smoothly. I appreciate Grant’s help when I go in! He’s such a darlin!

I been coming here for years now to ship whatever to my family back home. The service has always been good but, lately it's been outstanding! Cj is very dedicated! She is outgoing and goes above and beyond! Not just for me but everyone else I've witnessed in the store before me! She certainly is an asset to your company and will be for years to come! Thank you for making my experience smooth as silk!