AT&T Store

I will definitely be going back to your store. I’d love the customer service that Kay gave me very pleasant. Great patience.

Njaja and Taylor were exceptional. They answered all questions and helped me with my upgrade in a timely manner.

Taylor did a good job helping me with my new phone replacement he did it within minutes while multitasking with 4 people coming in

Quinn is so nice, efficient and amazing. She greeted us as she opened the store and it was very nice Inside.
In just a few minutes she had remedied my phone problems and the gentleman before me.
We were amazed at how quickly she was able to troubleshoot our problems.
Thank you Quinn!

Quinn was phenomenal She was very knowledgeable about the products and services that AT&T offers and she made sure that all of our questions were answered. She was also very patient with us, because we unknowingly arrived shortly before closing, but she walked us through the transfer process until completion! Thanks Quinn! You ROCK!!

James is the BEST! I was a little upset when I entered the store regarding my experience via #611 but his personality and expertise with AT&T and Apple support was extremely pleasing. Thank you James for your SUPERIOR CUSTOMER SERVICE, keep up the great work!

I visited AT&T store No. K233, 570 Thornton Rd. in Lithia Springs today in order to make a bill payment. I also requested info regarding my current services and a possible upgrade. The staff was very courteous, respectful, and quite knowledgeable about AT&T's products and services. I commend them on their customer service and the time they took to detail my requests. It would be awesome to have that type of experience at all of the stores.

The management at this store is excellent, great customer service very friendly and it didn’t take long for me to be helped. As soon as I walked in I was greeted and was helped as soon as possible. Definitely a great experience and I will be back!

India was kind, helpful and informative! She listened carefully and made easy what sales associates at other stores made very difficult and confusing. Another customer that dropped in raved about her diligence as well. We also noticed every employee had the same positive and helpful demeanor! The absolute best experience we've ever had at an AT&T store!

I’m giving 5 stars to the exceptional customer service I received from both James (Manager) and Morgan (Sales Representative). They were extremely professional, friendly patient and knowledgeable. I would definitely recommend this location. We even had quite a few laughs.

I originally came in to pay my bill and inquire about replacing my iPhone because it was just stollen, the sales rep INDIA whom was knowledgeable about the whole process, actually went above and beyond the level of customer service that I was expecting. Not only did she look up the information and provide me with the full details, but she reviewed my account and told me about some excellent specials that we qualified for unbeknownst to us! For that I commend her and hope that her immediate supervisor reviews this and gives her a commendation! This has been one of my best experiences with At&t ever! I recommend this location to any one considering doing business with AT&T in thus area!

Jalen and Sim were the two most professional people I have ever met at an AT&T store, I was headed to another store in Marietta but I turned around and these two gentlemen gets an (A plus), they can lead by example and they also gave me my military discount, AT&T you should have these guys training others on how to be courteous at your store. Thanks again Jalen and Sim I’m honored to have given you my business!!

The service was very friendly, prompt and I was completely satisfied

If I could give this place 10 stars I would. The customer service Tanisha provided was by far the best service I’ve received at any AT&T store in Atlanta. She genuinely cares about the customers and makes sure that everything is thourougly explained before any decisions are made. The customer service I had previously received at both stores on the East West connector was absolutely terrible. This store is by far the best I have been to and will defitnely be doing all my business at this location from now on. I was given an excellent deal at an even better price and it’s all thanks to Tanisha. Couldn’t thank her enough.

Jessica was wonderful! Excellent customer service! Greeted when I entered, she was very attentive and was very informative!

Jane did perfect! Customer service told us so many lies and she took her time to fix the account and got us a great deal on two phones! Go see her for some great customer service.

I was there when the Jamaal guy was in store and the representative was not rude nor was they closed for hours the rep had came back from a 30 minute break & he decided to curse her out about it. He needed to be escorted off the premises. The rep had great customer service very patient overall they are iver work and under paid.

I walked in after hours of calls to customer service and after miles of gas going to different stores in attempt to either fix my issue with a device that I sent back, or to cancel all services. David begged me to allow him to take a look. Within minutes, my plan was changed to lower my bill and I upgraded my phone for free. I have a new phone, a lower bill, and a new love for att

James the store manager really helped me out a lot!! He was very professional and worked very diligently to get my issue resolved. I am extremely pleased with the service that I received!

Love the experience I got at this store location. Very helpful and funny! I went in looking for an Apple product but the rep suggested a different item.

Since I work on this side of town, I’ll definitely be back when I need anything for my phone.