7-Eleven

I never thought going to a gas station could really change your life until I visited the 7-eleven in ringgold. My first visit there the assistant manager Michael was working with a lady I don't remember her name but when I went I was with my 16 year old son we had a very rough week loosing my husband and Michael spoke to us like he knew us since then we have been faithful there and since then I have witnessed the assistant manager helping so many people that visit there. I just want to say thank you to 7-eleven and thank you personally to Michael for what he has done to help my son in so many ways after loosing his father. Michael goes above and beyond the duties I'm sure he is trained to do and builds personal relationships and for this we appreciate and value the ringgold location of 7-eleven

My daily morning stop for gasoline, coffee and breakfast. Great customer service, wonderful coffee and great breakfast biscuits. I work in Ringgold but would drive out of my way to visit this store. I make the trip even on Saturdays when I'm not working. Thanks for your dedication to the community.

by far the nicest 711 iv ever seen very good job who ever runs this place- no actually iv been all over the us and your is the best.

I came to Ringgold for a visit that did work out the way I planned I was stranded and my phone had died. The manager of this store is amazing she let me charge my phone and gave my a ride to a hotel Great customer service from her and her staff thanks again 😊

I was having a bad morning and the wonderful man behind the counter went out of his way to show me kindness and improve my day. Thank you!

Man there’s this one cashier there, she kinda cute and she always gives me those vibes. Gonna be back

Not the cheapest gas but it's right off the interstate and with the 3 cents I have from the 7-Eleven app, darned close. That's why they call it a convenience store, right?

This was a quick stop. Inside, the usual slushees, coffee, roller meat and a clean restroom.

I go here for most all of my quick stop needs, unless I'm out of the area. Been a faithful customer since the new manager (Otto) started working there. He's a friend to the locals and runs a tight ship but he is over worked due to quick turnover of workers. It appears the "Do more with less" mentality is at play here and rather than a full compliment of workers on each shift there's always two workers with one of the two overlapping into the next shift. This is a good sized complex and in a good location. Corporate has to be making hand over fist but if one person calls in sick before or after Otto's shift, or quits, Otto ends up having to cover, sometimes till a replacement is found. I can see without being told Otto is being overworked and beat down. Corporate could step in and hire two main managers to split the work load for him but it doesn't seem to happen. We love Otto but we are afraid we will lose him because he will be forced to walk away.
Corporate needs to send in an evaluation team to reset this store and put in place an employee system that doesn't fall hard on the good workers. Everyone, when you go in there, encourage Otto. He's a good man working hard to make a quick stop for goods into a friendly, and welcoming experience. Keep up the great work Otto. I hope Corporate will hire you 3 employees to just do janitorial at least so you can focus on managing and customers even more. We love you man.
The Bubba Keg Family
(Followup: Corporate sent in a new manager and all our team but one left, including Otto and Mike. Sad. We go to Circle K down the street now.

The people (Mike) and the girls are always sweet and accommodating. But the supply trucks are not getting the supplies to the store. No cups in the size I need and then no straws at all. There were many other things that I noticed were empty.

Clean with friendly staff.

Nice and friendly.

Its a gas station...

An employee puts off an unbearable stench that, on occasion, made me gag while getting checked out. I love going to this location, but I’m not going to risk vomiting when I smell him again.

I have never met someone so rude and unprofessional as Kirsten.
She never smiles. She’s never friendly and she just doesn’t need to be in customer service

I have be going to the 7-eleven in Ringgold for 5 year. But for the last year after the old Manager left it has with down hill it never clean and the new manager It's incompetent And rude as hell And I would not recommend anybody to go back in this store.

Most disgusting bathrooms! Tampons, trash overflowing and dirt everywhere. Mops on the floor. Mop buckets in the middle of the floor as you walk in. Suggestion… use them!

Bathroom was disgusting and no toilet paper , told the clerk she just smiled. I use 711’s all the time and this one the worst I’ve ever seen.

Stopped to get gas and use the restroom and obtain snacks. The restrooms are closed. No explanation.