O'Reilly Auto Parts

Every time i walk into this location, i'm greeted with a smile and an offer of assistance (which i need each visit). This location has a very friendly, and knowledgeable staff. They're also well stocked with your "day to day" vehicle needs, and a very good supply of parts as well. If they don't have what you need in stock, they'll have it in a matter of days. This business is definitely a one stop shop! This location has definitely earned a 5-star rating from me.......and the staff gets a 6-star rating for professional customer service. Thanks again for all your help, it's appreciated! 👌

I’ve always used O’Reilly’s over their competitors, but this place was something special. I was driving from Florida to Maine and had a problem with a loose serpentine belt. They had the belt in stock, and I asked the guys behind the counter if they knew of an empty parking lot or a field where I could change the belt. They said I was welcome to change it in their parking lot and even offered to let me borrow their tools if I needed any. Jay was the friendliest, most down-to-earth customer service tech I’ve experienced, ever. Period.

To Jay and the rest of the staff at the Ridgeland O’Reilly’s: you guys are awesome and I really appreciate your hospitality. Keep up the good work.

If you want a clue for how professional these guys are, look at the responses to the few bad reviews they’ve gotten: they’re very respectful in their responses, even when they’re called names for things that are likely beyond their control.

Top notch.

A year ago our Honda Oddessy broke down on 95. We had our van towed to O'Reillys so that we could service it. Unfortunately after using their tools I found an internal engine issue that was beyond a parking lot repair. An extremely helpful parts guy named "Shack" connected us with the people and equipment necessary to tow our vehicle back to Ohio. Yesterday we returned to this O'Reillys as a destination, not out of necessity. And same as last time Shack had our back. Once again I walked out of this establishment with a smile on my face and great products in hand.

This place has great customer service. I was driving towards Florida, and the alternator almost gave up on me. I had to change it in O'Reilly s parking lot. They gave me tools to help me with the process, and they were asking all the time if I needed anything. When I left, I forgot to pick up my driver license. I got home to Florida, and I called the next day. They mailed my ID immediately. Thank you so much! God bless you guys!

Jay and Mark was phenomenal from the time me and my husband walked in we received the biggest good morning then the customer service was totally overwhelming. We received our parts and all the help we needed, eventhough this was our first time meeting both Jay and Mark I feel like a part of there O'Reilly family
Thanks

Found most of our supplies here. At a good price. I could get things from Amazon for a cheaper price however, I love feeling the quality & seeing my money at work. It beats sending stuff back or getting stuff busted also the hassle of returns saves me time.

Wow the people there are respectful and honest to do everything that they could, to help solve the problem. Fuel line was leaking from my car and I believe the part I needed was $587.00 Mr. MARK and Mr. MANHATTAN came to look at my car entertain my son that 5 years old and help fix a problem that cost 60.00 dollars. I am grateful that the fact that they took time with my son and help me. I thank God for the people there .

Love this store. The staff is very knowledgeable and the prices are reasonable. They have a wide variety of parts for all years, makes, and models. This is the only Auto Parts store I will visit.

Montanna and Noah were so helpful and professional. They were polite and efficient with assisting me to get back on the road.

Shaq was so helpful with helping me understand my AC needs! Great guy, go see him!

Great store mark went out of his way bent over backwards to help me. They will help any way they can if possible.

I called this location yesterday and explained that I was out of town, and my Mother needed a battery for her truck. With NO hesitation the gentleman on the other end (Jason) says he will do whatever he can to help a Mother in need, send her in!
Today she went in and asked for Jason, and Mom says he went right to work and got the correct battery , and installed it right there on the spot!
"Thank you" Jason for the excellent customer service on the phone, and in person for my wonderful Mother!
She couldn't be more happy with her experience at O'reilly's, and to know that her truck will not leave her stranded because of a weak battery.
Good to know there's still great customer service ready to help!

Jason is awsome , he is so very helpful, my 78 yr old mother goes there every time she has any issue with her vehicles and he treats her like she was family. His service is truly appreciated and I feel better knowing he is there , THANK YOU JASON!!!!

Had what was needed, good service, good prices. Very helpful.

Schyuler was amazing. So very helpful. He went ABOVE AND BEYOND, was very knowledgeable, and very mannerable. He did his VERY best at assisting me. Superb service!!!!

Needed a little extra help today when I went to O’Reilly’s Auto Parts.
I asked Shyler a little help buying an item. Well, I gotta tell Y’all…….
The young Man went above and beyond to help.
What a Pleasure . Informative, polite, clean cut, neatly dressed.
O’Reilly Auto Parts…..I’ll Be Back !!!!

Excellent customer service!

Good people, they will help you with any questions you might have. I never had any problems with parts quality.

Always helpful, ordered parts in one day the others couldn't get in 2 or 3

Nice people..nice store..didn't have steps for my pickup.