AT&T Store

I had a difficult experience when my cell phone was stolen at Charlie B's in Oneonta, AL. There was sensitive information on the phone. We tracked the phone to a nearby lake. I went to the AT&T store in Oneonta. Noel Alonzo was amazing. He turned a very difficult situation around, showed me how to suspend the phone's account and set it up so that all information was wiped. It is knowledgeable people like Noel who help me trust the service.

I've been with att for a long time now, and the guy that helped us and the way he helped others also was so quick and effortless for him it seemed like , he is one of the best employees I've ever met !! He deserves a big shout out !! He works at the Oneonta Alabama location!!

Noel dis a really good job on getting up set up to our new phone answered every question we asked and was really nice

Great experience and friendly reps. Will be going there for any phone needs

Jonathan was amazing. Helped me with my new phone the whole setup was amazing and everyone was super amazing

Very good service for what I needed and I'm a member for over 10 years!!

Cool customer service that went out of their way to help me get my problem resolved

Service was second to none. Highly recommend

The young man Mario was very polite knowledgeable and efficient. We was treated very well by him. He went far and beyond. I will be going back to do all my business with them. Clean store and mask wearing employees. Thank you for helping our family out with our purchases. This guy deserves a award for his multitasking abilities.

Absolutely in love with my new iPhone 13 pro max and the service that I get in my area!!! The employee, Elijah Baker was beyond helpful, respectful, and extremely knowledgeable and answered any and all questions that I had. Oneonta AT&T has went above my expectations!!

My phone was 7 years old and Chelsea helped me save money. We traded in my phone for a new s22 and got 800 off the phone! How awesome!

The staff is very friendly and helpful. They worked very quickly in getting our upgrade completed and were very honest about the equipment they sell. Overall a pleasing business to deal with.

I went in to this store today to look for a phone case that provider has been out of the past month !! This nice guy named Mario helped and guess what he multiple cases for my phone!! He was so helpful and polite . So I waited for his manager and set down. I watched him clean everything in that store with this covid pandemic going that means the world to me. I work in the food industry and I wish I had employee like him !!! While waiting on the manager i watched her helping a senior with her phone and OMG she was so nice and explained everything so she could understand her new iphone . She treated that lady like it wad her mother/ grandmother. Which means a lot to me as a human being !!!! Im going to swap my carries now when I get a chance . Just a amazing place !!!!! Highly recommend !!

Dylan was so friendly and helpful. I recommend you see Dylan with any of your AT&T needs at the Oneonta al store.

We received great customer service from Zane 👏 he was abandoned by his coworker but pushed through with a great attitude. The store packed with customers. Thank you Zane!

Briana was awesome! I am tech challenged and she took care of everything. I had lost my phone and was super stressed. Left happy. Very thankful!

I came in today and got a new phone, I had Eli, he was fantastic! He made it very easy and was in and out within an hour.

Mario was awesome! He made my complicated transaction go smooth as silk and as fast as a Lamborghini running on Nitrous!!! Thanks Mario, you're awesome!!!!

Great atmosphere. I was traveling through and Felt at home when I purchased my iPhone and even got a better internet connection option. Thank you for a friendly staff!

Breanna helped me to upgrade my phone. Her in-depth knowledge of the various products about which I inquired and her friendly customer service made feel right at home. I’ll be back.