Walgreens

"I recently had a wonderful experience at the Walgreens located on Madison and Evergreen Way. From the moment I walked in, I was greeted by friendly and helpful staff members who were eager to assist me. The store was clean, well-organized, and had a wide range of products available. The pharmacy staff at this Walgreens went above and beyond to provide exceptional service. They were knowledgeable, efficient, and took the time to answer all of my questions. I was impressed by their professionalism and genuine care for their customers' well-being. The store layout was easy to navigate, making my shopping experience a breeze. The shelves were well-stocked with a variety of items, including household essentials, beauty products, and over-the-counter medications. I appreciated the convenience of finding everything I needed in one place. Moreover, the checkout process was quick and hassle-free. The cashier was friendly and efficient, ensuring that I had a pleasant experience from start to finish. Overall, I highly recommend the Walgreens on Madison and Evergreen Way. The staff's exceptional customer service, well-stocked inventory, and clean store environment made my visit enjoyable. I will definitely be returning to this location for my future needs. Thank you, Walgreens, for providing such a positive shopping experience!"

The staff care about customers. Photo, every time, gives tips to save me more time and money. Mgr. cares—helped me find an item I had lost in the parking lot.Little things that make a big difference for me.

Jeffrey, a cashier, is an excellent employee! I am a disabled senior with learning disabilities. I was purchasing several OTC items with multiple cards, very confusing to me. He assisted me in a way that diffused my anxiety and also made sure that all applicable discounts were applied. 😊

I worked here for over three years until the end of 2022. During that time, I held different positions, including in leadership, and interacted regularly with both the front end and pharmacy staff. In the entire time I worked here I can count the number of genuine racism displayed by staff on one hand and still have fingers left over. Those individuals are no longer employed at the store. Employee safety is a top priority for management, especially in the rough and difficult neighborhood this store is in. Management have spent the entire pandemic communicating with and attending to customer concerns. Unfortunately the pandemic lead to an increase in the amount of theft, homeless and drug addicts in the area, which added a layer of difficulty for leadership. The management at this store cares deeply about the employees and the customers and works extremely hard to ensure both are safe and satisfied. There will always be individuals who misunderstand situations and policies, especially when they lack longevity, work ethic, professionalism and experience. Retail can be a difficult field to work in and when you're new to it sometimes finding workplace satisfaction can be difficult.
I learned a great deal during my years working here and I am incredibly grateful for the personal and professional growth I experienced during that time.
My family has always shopped at this store, most recently today when my niece came in and walked out very happy with her red nose. Please keep in mind that retail staff are humans too and deserve to be treated kindly and respectfully.

I was just in searching for Children’s Tylenol.
Currently almost everywhere is sold out due to the cold and flu season. When I arrived at this Walgreens, I had already been to 4 other retail stores searching for this sku.
Once I arrived I saw they we’re also sold out.
Being an anxious father and panicking because I can’t find relief for my child, I asked an associate for assistance.

Dustin was unpacking freight and working very hard on a project. I asked for his assistance to ensure I wasn’t missing anything and once he double checked he offered to go through some of the freight so that I didn’t have to drive to more places.

Dustin eventually found my child some Tylenol and this interaction is the definition
of above and beyond, and aligns perfectly with your motto of the “happy and healthy”.

Retail workers are often over looked and not rewarded. Dustin didn’t get a tip or paid anything extra for his kindness and my experience with Walgreens. Therefore there’s not a lot of incentive for employees to go above and beyond like Dustin did.
Dustin is simply a kind human that helped someone in need.

Walgreens, if you intend to retain employees as wonderful as Dustin, I’d hope you’d reward him, or give him some sort of recognition for this positive customer experience. In the past my experiences at most Walgreens have been just Okay.
Dustin has re-ignited my faith in Happy and Healthy.

Thank you Dustin!!

As a life long hearing aid wearer, it’s nice to finally see digital hearing aids being sold over the counter. I haven’t tried these yet. This Walgreens pharmacy location is quite busy yet I was able to complete my transaction in a timely manner. Very professional staff.

Fyi

Drive thru is where they have the covid test appointments for safety. PCR tests take up to 3 days to recieve the results. Binax rapid antigen test is same day results. Haven't been 24 hr store for some months because of shoplifters. Every buisness is short staffed but medical personnel must be vaccinated. Pharmacy is training new technicians.

Don't run errands on your breaks or lunch, use some common sense. Avoid rush hour, times everyone is getting off work and going by to pick up an RX or holiday shopping times. It's a fedex drop off, pick up site, like a mail box. Not a fedex store, no fedex supplies or fedex employees. Specialty trained staff as with any place is never enough and they can't have one on shift at all times.

This walgreens is the busiest of them all. Want less traffic go to Broadway, 112th or Mukilteo. If you approach anyone nicely they will be nice in return. There are rules and policies that are followed no matter a persons circumstance. Employees are humans with family and lives, just like everyone. Do you like being forced to miss meals, breaks or being forced to stay late due to anyone being inconsiderate of you?

Any biz that has transactions involving more than 2 companies has communication problems especially with the various computer programs not syncing well. Like each program was created by a different person or company. This has been the same at any customer service job that's open to the public. Don't knock it tell you try it. Have personal issues? Don't take them out on others and go to the correct professional for help.

Josh in the pharmacy was SO helpful in my family's time of need. Helped us find exactly what we needed and got us on our way. We appreciate it

I had PCR at this location, staff was nice and knowledgeable, and guided me how to do it. Later on called to know how I would get the result back, explained I do not need app, and will receive by email.

Pharmacy does great they are busy always because of customers of course so a little wait is fine. Plus they deal with a lot of trash around there. Thanks

I found everything I was looking for, and an employee was able to direct me exactly where to find an item I wanted. Good selection, open 24-hours - very convenient!

Pharmacy Staff always super friendly in-and-out within 1520 minutes they always ask me how I am doing I love this Walgreens

I think it a good place to go open 24 hours on all year no matter what people are OK what do you expect chipery people that work all night I think they are cool

They have a HUGE stock of Covid at home tests. Multiple different brands as of now 1/22 at 3pm

Appreciate these folks for staying open on a holiday and dealing with a lot. Thanks so much for being awesome guys!

I get my meds refilled here because they work very fast and no waiting for hours.

The fact the store is 24 hours gets 5 stars from me.

They were able to filled my script quickly. I recommend.

The employee Allison was very kind Il

The pharmacist is totally hot