Rite Aid

The staff is always so nice and helpful. The pharmacist I spoke to today was incredibly kind and making sure I was able to not miss a dose of my medication due to an insurance issue.

I'm not sure of the name of the younger gentleman that waited on me in the Pharmacy today, but I would like to say he did a wonderful job and had great energy. The service industry needs more people like him and he needs a raise. I visited at 4pm on 3/19/24 and he was on the second register in the pharmacy. I'll be stopping in to see about that raise...

Very happy with my Rite Aid pharmacy. Have had to make several visits during the past few months, and I can say each time, I am greeted and serviced with sincerity by friendly associates. My prescriptions have been ready and available each time. The store and parking lot are always kept in tip-top shape. The cashiers are friendly as well.

Pharmacy Associate acted quickly in getting my prescriptions. Besides, he showed that he cares by asking if I needed anything.
Highly recommended!

Love this Rite Aid. Always helpful, clean & well stocked. They offer so many brands & option for purchasing. Love their coupons & rewards. Very friendly.

Rite aid is the place to shop with their rewards program. One day a month for extra rewards for seniors. This is a changing world and everyone is using Apps. At 75 I am just getting used to taking advantage of the Apps.

Had a prescription filled at Homeville Rite Aid. I was texted when it was ready and when I got there, only one person ahead of me. Staff was kind and patient with the man ahead of me and was friendly and efficient with me.

I looove this store. They have great customer service!!! During COVID and shortly after there were a few pharmacies that closed. Of course they accepted the customers and like everywhere they were short staffed. I watched people yell at them and yet every one of the staff members were courteous and professional. I applaud them. The greatest thing is that they learn your name and great you accordingly. Once my doctor prescribed me something and the pharmacy flagged it right away that it could cause adverse reaction with other meds. Once the pharmacist asked if a medication keeps me up at night and recommended to take it in the morning. Now that is true customer service.
For years I went to the local grocery store, my father personally knew the pharmacist and they never knew my name, not even my last name. Not just the pharmacy, but the store staff would always say to my dad, Hello Reverend Gray, or Mr. Gray. Even when he got sick and couldn't come in they would ask me about him until he passed away in 2021. This store is the best.

UPDATED REVIEW FEB 28th 2022

What an amazing improvement now that they have their Wonderful new Manager, an Assistant Manager and Excellent Pharmacist, who is on top of everything.
Management is back with great Pharmacy Technicians too.
When I arrived today, I discovered that the DRIVE THRU IS OPEN again and they are fully staffed, no line.
I had a few questions and was able to get immediate answers, arrived at Rite Aid after a Doc Appt and my RX was already filled!
Iam receiving texts again and they are better now even more than before!
Thank You Rite Aid new and returning employees to making it Great Again. 🙂

I so agree with the review that Ellen Douglas posted two weeks ago, she nailed it.
When my insurance made me change pharmacies because of their contract,
I was hesitant, being aware that they took on all the customers from a small private pharmacy that closed.
I spoke with the wonderful staff before I made my final decision and all was perfect.
I was pleasantly surprised.
That was about 8 months to a year ago.
The past couple months, however, it has steadily deteroited to the point of alarm! And if you're not alarmed you should be.
I am baffled at the apparent apathy of management and or ownership at this location.
We cannot just throw our hands in the air and blame it on Covid accepting the situation.
It's NOT like this everywhere! People are waiting in line before they even open their doors.
The staff has been given an impossible task. They aren't just filling prescriptions but also administering Covid shots and testing.
This is concerning. With all the regulations we have to avoid human error, there is not one for overworked, understaffed people.
Our neighborhood desperately needs this pharmacy. Some just can't simply go somewhere else, there are insurance contracts, transportation issues and other reasons people are waiting in long lines for an hour.
We need solutions.
I don't know if these are privately owned or not, because it's impossible to get through to the corporate offices in Camp Hill, PA., but, if we don't speak up, it is never going to change.
Errors are inevitable when staff is performing to the best of their ability under stressful deplorable circumstances.
PAY a competitive wage and get fully staffed! Before someone gets hurt.
It's certainly a ticking time bomb and an accident waiting to happen.

Not sure why they have a low review? The pharmacy always responsive and staff is friendly and helpful. Super clean and recently renovated too!

Amazing pharmacy team... they are patient and kind ... recently helping me with my elderly Dad ..Araam, Gabby, Krista , and Angie all were very professional and helpful !! Thank you so much!:

The products and service at the West Mifflin Rite Aid is exactly what I am looking for in a National chain. I have never been disappointed.

James in the pharmacy is extremely helpful and very sweet. Thanks James for finding a coupon for me.

Best Rite Aid around. Pharmacist was very helpfull. Will come back for many years.

Plenty of help in the Pharmacy. Plus two cashiers, up front

Very friendly, from the nurse's and staff in the back to the front end and I always find a bargain.

They usually have really good sales. I like to stop in periodically just to check on unadvertised sales.

Excellent care by staff and pharmacists! Very friendly and helpful!!

Fast an Spot on.. Very Helpful Group of People. .. Go Steelers

Friendly and helpful. Enjoy shopping there.